About a year ago, my car started stalling out at stop lights whenever the AC was on. I've brought the car to John's Auto Pros I believe it's five times now over the past year. One time, they said they were able to replicate the problem, but most of the time they don't seem to be able to. I have a hard time understanding that. When they look at it, it seems to work for a few weeks or even a couple of months, and then it starts happening again. It's frightening being at a stoplight and having the care die. Thankfully, it seems to restart each time so far. But I won't be able to use the AC, which is horrible in this hot weather. Now, Javier, their manager, is telling me he doesn't have time to look at it again and is sending me somewhere else. I'm very disappointed that they don't seem to be standing up to the guarantee they have on their work. I expected better.
I can recommend them for regular service, but not for anything unusual or difficult.
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I can recommend them for regular service, but not for anything unusual or difficult.