Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

199 Reviews

98% Would Recommend
90% Business Response
Latest Review about 1 year ago

Reviews


AC
ANN C.
Cedar Rapids, IA
Buick Regal
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04/03/2017
First visit - stellar service!
I had extensive damage to the underside of my sweet Buick, and a friend referred me to John's - it was the best experience I've ever had for an auto fix. Al & Bob provided professional service, a quick turn around, and were just friendly guys. She's back on the road and if I ever have any sort of problem again, I'll sure go back to John's!!

EK
ELAINA K.
Cedar Rapids, IA
Mazda Tribute
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03/31/2017
Awesome as always
Just went in for a basic oil change, and the service is outstanding at John's. Their friendly and knowledgeable staff makes it fun to be at the shop. Highly recommend.

MM
MARY M.
Cedar Rapids, IA
Honda Accord
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03/31/2017
Good
Friendly atmosphere and I know the work will be done right at a fair price. I trust them.

BH
Brad H.
Atkins, IA
Toyota RAV4
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03/27/2017 Category: Service
Brad said this business did a great job with the problem his vehicle had and the staff were all very personable.
This review was collected via phone interview by Customer Research Inc.

MB
MICHAEL B.
Cedar Rapids, IA
Chevrolet Suburban
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03/26/2017
INTEGRITY!
John's took responsibility for an issue with a repair and made it right. Not too many repair shops with the honesty and integrity that John's has!
Bob O., President from John's Automotive

Thanks Mike for the kind words!  Our philosophy is simple, just treat people with honest and respect.

Sincerely,

Bob and Al

LK
LEE K.
Cedar Rapids, IA
Chevrolet Impala
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03/25/2017
Quality professional repair service.
You can expect straight fwd quality repairs at a fair price. I have never been disapointed with the service at John's Auto. I would recommend them to anyone.
Bob O., President from John's Automotive

Thanks Lee, we appreciate the relationship over the years!

Sincerely,

Bob and Al

JO
JONI O.
Solon, IA
Toyota Highlander
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03/24/2017
Brakes
Had brakes repaired. All went well.

KT
Ken T.
Cedar Rapids, IA
Buick Lucerne
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03/24/2017 Category: Service
Wayne said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Madja D.
Cedar Rapids, IA
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Madja said the work and the customer service is great.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive

Thanks Madja for the review!

Have a great day,

Bob Orr

DS
Doug S.
Cedar Rapids, IA
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Doug said the staff at this business was really friendly and they did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive

Thanks Doug!

Have a great day,

Bob Orr

MF
Madison F.
Tiffin, IA
Saturn Aura
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Madison said she is not the one who usually takes her vehicle in. This was her first experience getting anything done on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive

Thanks Madison!  If there is anything we can assist with, please call.

Have a great day,

Bob Orr

MM
Mary M.
Cedar Rapids, IA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Mary said this business was very receptive. They had a reasonable price and Andy Enders was skilled with service. She appreciates the coupon she had for her service.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive

Thanks Mary for the kind words!

Have a great day,

Bob Orr

KP
Kathy P.
Cedar Rapids, IA
Ford Focus
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03/20/2017 Category: Service
Kathy said everything they have done has been good. She hasn't had any problems with anything.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive

Thanks Kathy!  Have a great day!

Bob Orr

DK
DANIEL K.
Cedar Rapids, IA
Dodge Charger
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03/19/2017
Friendly and quick emissions
It's a few dollars more than competitor's emissions price, but the staff was friendly and quick. Area was clean, with a few random thing to buy if you are a Georgia fan or needed replacement wiper blades.

RP
RICK P.
Cedar Rapids, IA
Subaru Outback
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03/18/2017
fastfriendly service
clean modern shop with good mechanics.
Bob O., President from John's Automotive

Thanks Rick, we appreciate the business!

Bob Orr

JS
Jake S.
Cedar Rapids, IA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Jake said he was very happy with them. They were very professional, helpful, and honest.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Cedar Rapids, IA
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Jeff said this business does good work. He was able to make his appointment and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

KJ
KAREN J.
Marion, IA
Chevrolet Impala
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02/25/2017
Honest Al
Also and staff are honest and kind. Did my repairs and let me know of other matters but are not pushy about getting them done that very day.

TR
Tom R.
Amana, IA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Tom said this business had good service. They fixed everything and fixed his vehicle. They are conveniently located by him.
This review was collected via phone interview by Customer Research Inc.

DD
Daryl D.
Cedar Rapids, IA
Chevrolet Malibu Classic
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02/21/2017 Category: Service
Daryl said it was good service. They are a nice and friendly staff.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 199 in total