Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

220 Reviews

98% Would Recommend
90% Business Response
Latest Review 6 days ago

Reviews


AS
Andy S.
Cedar Rapids, IA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Andy said the mechanic does great work and he's very trust worthy.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/19/2019

Thanks Andy, we are very blessed to have a high caliber staff that has been with us a long time.  They are here to take care of your needs if they should arise.

Bob Orr

DP
Dick P.
Cedar Rapids, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Dick said the business did a good job and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/17/2019

Thanks Dick, the pleasure was all ours!  Please call when you need us.

Bob Orr

DW
Dan W.
Cedar Rapids, IA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Dan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/17/2019

Thanks Dan for the recommendation.

Bob Orr

SK
Sherwin K.
Keystone, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Sherwin said the staff at this business are respectful, helpful and they provide good service.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/17/2019

Thamks Sherwin for the very kind words, I am glad we could provide a good experience for you. 

Bob Orr

RS
Randy S.
Cedar Rapids, IA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Randy said the service was good and fairly priced.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/01/2019

Thanks Randy for the review.  We pride ourselves on quality service at a fair price.

Bob Orr

DR
Doug R.
Cedar Rapids, IA
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Doug said the business owner called and told him what the problem was and fixed it. He did everything he promised and more.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/01/2019

Thanks Doug for the review!  We appreciate the opportunity to go above and beyond.

Bob Orr

SE
Sharon E.
Cedar Rapids, IA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Sharon said the staff were very helpful and told them the parts needed to be replaced eventually didn't need to be done all at once instead of rushing so they could get more money. They gave her their honest opinion.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 04/01/2019

Thanks Sharon for allowing us to assist on priortizing the repair of your vehicle.  

Bob Orr

JK
John K.
Cedar Rapids, IA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
John said the vehicle service went great . The business staff were really good to him and he appreciates the service.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 03/29/2019

Thank you John!  We appreciate the oppotunity to serve you.  Please reach out if you need anything.

Bob Orr

TR
Tom R.
Amana, IA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Tom said the business provided good service, and product and he really likes them.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 03/15/2019

Thanks Tom!

Bob Orr

Verified Customer
Cedar Rapids, IA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Tire replacements and alignment
very good and professional service

BH
Bill H.
Cedar Rapids, IA
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03/01/2019
Honesty
I have been using John's for many years. Al , Bob, and the entire crew are excellent technicians, and above all, honest. They always clearly explain what needs to be done to keep your car running at peak performance.
Bob O., President from John's Automotive responded on 03/15/2019

We appreciate the comments and the years of servicing your vehicles!

Bob Orr

BT
BARBARA T.
Cedar Rapids, IA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
John's Automotive is Awesome
They always work hard to get your vehicle fixed quickly. Always fair pricing and excellent repairs.
Bob O., President from John's Automotive responded on 02/26/2019

Thank you Barb, we always love seeing you and taking care of your vehicles!

Bob Orr

JP
Jerry P.
Cedar Rapids, IA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jerry said he recommends this facility and it's very convenient.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 02/24/2019

Thanks Jerry, just call anytime you need us!

Bob Orr

LR
LYNN R.
Cedar Rapids, IA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Rea
Ready to listen and explain.
Bob O., President from John's Automotive responded on 02/20/2019

Thanks Lynn, we are here if you need us!

Bob Orr

TR
Tom R.
Amana, IA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Tom said the service was good. The employees fix anything that is wrong with his vehicle, it's in good shape and they keep it running.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 02/15/2019

Thank You Tom for the 5 star review!  We appreciate the opportunity to great service and provide you with a safe and reliable vehicle.  Please call if you need anything.

Bob Orr

TS
Trisha S.
Cedar Rapids, IA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Trisha said the business was very professional, communicative, gave her a good estimate and got done with the work very fast.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 01/25/2019

Thank you Trisha, we are here if you would ever need us!  

Bob Orr

BF
Becky F.
Cedar Rapids, IA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Becky said the customer service was good.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 01/18/2019

Thanks Becky, we greatly appreciate having you as a customer.

Bob Orr

RO
Ruth O.
Cedar Rapids, IA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Ruth said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 01/16/2019

Thanks Ruth for the recommendation!

Bob Orr

PZ
Paul Z.
Cedar Rapids, IA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Paul said the business was quick and responsive. They helped him figure out the service he needed to have done.
This review was collected via phone interview by Customer Research Inc.
Bob O., President from John's Automotive responded on 01/16/2019

Thank you Paul for the review. Any further assistance please let us know.

Bob Orr

WJ
WHITNEY J.
Cedar Rapids, IA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Honest Opinion
I go to Johns Automotive because I'm tired of paying 2-3 times more than I should for vehicle maintenance. At Johns they give you an honest opinion as if it were their own vehicle. They treat you like family and your sure to get a smile every time you walk in!
Bob O., President from John's Automotive responded on 01/09/2019

Thanks Whitney for the very kind words!  Anytime you need us we are here for you!

Bob Orr

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