Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

249 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


TM
Tino M.
Glendale, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Tino said the staff have been taking good care of him since he's been going there. The service is great, and the technicians are excellent.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 12/06/2018

THANKS FOR THE GOOD REVIEW, WE REALLY APPREICATE IT.  AGAIN THANKS AGAIN
HAVE A MERRY CHRISTMAS AND A HAPPY NEW YEAR

FRANK SMITH
GENERAL MANAGER
JONES AUTO AND TIRE


DL
DAVE L.
Glendale, AZ
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Quickly done tire repair
I have been a long time customer of Jones Auto. Today was a brief visit with my Kia Soul that was having a tire issue. I had a short window of time in my day and was nearby, so I stopped in to see if they could look at my tire problem. They had me in and out, with my tire repaired, in less than 1/2 an hour. I had picked up a piece of metal in the tread causing a slow leak. It was my wife's car so I was glad it got fixed before it was a problem on the freeway.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/28/2018

THANK YOU FOR THE KIND WORDS AND THE 5 STAR REVIEW, WE CAN'T SAY THANK YOU ENOUGH

HAVE A MERRY CHRISTMAS AND A HAPPY NEW YEAR

FRANK SMITH
MANAGER
JONES AUTO AND TIRE


DL
Donald L.
Peoria, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donald said this business provided great service.
This review was collected via phone interview by Customer Research Inc.
Jones Auto a. from Jones Auto & Tire Service responded on 11/23/2018

GOOD MORNING DONALD
THANKS FOR COMING IS AND ALLOWING US TO SERVICE YOUR VEHICLE, WE GREATLY APPREICATE IT AND ALSO THE 5-STAR REVIEW.

THANK YOU

FRANK SMITH
MANAGER
JONES AUTO AND TIRES


JM
Jazmine M.
Phoenix, AZ
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Jazmine said they are very nice people and helpful.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/20/2018

THANK YOU JASMINE FOR THE REVIEW, WE WILL ALWAY TRY OUR BEST TO HAVE YOU AS A LONGTIME REPEAT CUSTOMER, 

HAVE A VERY HAPPY THANKSGIVING AND MERRY CHRISTMAS,
HOPE TO SEE YOU AGAIN SOON

FRANK SMITH
MANAGER


GH
George H.
Glendale, AZ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Joyce. She said she has been to this business before and they always do a good job and they are polite and courteous.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Phoenix, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Robert says he has been going to this business for years. He likes what the business offers.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/20/2018

WE WANT TO THANK YOU FOR THE OPPERTUNITY TO SERVICE YOUR VEHICLE, WE WILL TRY VERY HARD TO KEEP YOU AS A CUSTOMER  ONCE AGAIN THANKS

HAVE A HAPPY THANKSGIVING AND A MERRY CHRISTMANS

THANK YOU


TM
Tino M.
Glendale, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Tino said the staff does quality work and is very attentive.
This review was collected via phone interview by Customer Research Inc.

EN
Ernie N.
Glendale, AZ
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Ernie said the business gave him a quote and in between the repair they changed it and it was a little more money. He has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Arizona
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
Jim said this business wasn't able to complete the job.
This review was collected via phone interview by Customer Research Inc.

KN
Kyle N.
Glendale, AZ
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Kyle said the owner was really good to her.
This review was collected via phone interview by Customer Research Inc.

PW
Peter W.
Glendale, AZ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Peter said he has been a customer for 20 years and has always been happy with the service and treated very well.
This review was collected via phone interview by Customer Research Inc.

MS
Mariah S.
Arizona
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Mariah said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

DT
Duc T.
Arizona
Ford Transit Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Duc said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DT
Donna T.
Arizona
Ford Contour
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Donna said she has used this business for a long time.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Phoenix, AZ
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Linda said she has been using this business for 30 years. Rigo, her mechanic, does quality work.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Glendale, AZ
Mercedes-Benz 300SD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
James said he would not take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

PL
Patsy L.
SHOW LOW, AZ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Patsy said the staff did what they said they were going to do, for a little less than what they originally quoted her.
This review was collected via phone interview by Customer Research Inc.

JT
Joseph T.
Glendale, AZ
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joseph said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WS
Wendy S.
Phoenix, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Wendy said they were quick to diagnose and fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Arizona
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Joan. She said they did what they stated. It was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 249 in total