Jones Automotive Service

Thank you for your review Angela. It means a lot to us to know that our customers are satisfied with our service.

Thank you for yourecommendation Matthew. Our business depends on our wonderful customers spreading the word about how much they like our business.

Thank you for your review Doug. It means a lot to know that our customers know that we are trustworthy. We work hard to let our customers know that we are an automotive repair shop that you can depend on.

Thank you for  your review James. I am sorry that our waiting area is closed because of Covid 19. I wish we could provide a waiting area outside, but that is why we ask our customers to drop off their vehicles because we are not using the waiting area at this time and we do realize that it isn't always possible to drop off you vehicles. 

Thank your for your review Gary.  Paul has been at this shop since 1977 and has been doing A/C installs and repairs since then. As he likes to say at this time of year, "he eats, sleeps and breathes A/C".

Thank you for your review Joe. We always try to be quick with our service and to keep the prices reasonable. We also always try to treat our customers the way that we would like to be treated.

Thank you for your review Marnie. We work very hard to treat our customers the way that we would like to be treated.

Thank you for your review Nate. We have been doing A/C at this shop since 1956. Our main goal is to make our customers happy and let them know that we care about them and their vehicles.

Michael, I am sorry to hear that you feel this way. First, as far as the repair, we give you an estimate, not a final bill. We always recommend that our customers drop off their vehicles because some times it takes longer that we estimate, but we don't charge them any more time if it takes us longer. Second, our hourly rate is $109.65, not $125/ hour. Third, as far as not putting in your parts, there are not many shops that will do that any more because the State of Connecticut makes us responsible for your parts if we put them in so we don't do it because of that reason. If you want to be mad at someone, you can blame it on the State.

Thank you Oliver. We work very hard to listen to our customers about what their problems are then talk to them about what we found.

Thank you for your recommendation William. Our buiseness depends on our customers spreading the word about how much they like our shop.

Thank you for your review Margaret. We work very hard to work with our customers to try to do the repair that works best for them.

Thank you for your review Rose, it is always great to see you. We always try to give our customers the service that we would like get ourselves. Our shop manager and staff have over 60 yrs of experience together and we love to pass on our knowledge to our customers.