Jones Home and Auto

Write a review
254-939-3785
Directions

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(161 Reviews)
5 star
87%
4 star
9%
3 star
<1%
2 star
1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
100% Would Recommend
Latest Review almost 3 years ago

Featured Business

Eastern Auto Center

Schedule Appointment
1209 S Fort Hood St, Suite A
Killeen, TX 76542
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
17.3 miles away
08/08/2020 - "Great place friendly family atmosphere "
"Very down to earth good people! I'm glad I was told to go to them."

Reviews

SP
Stacie P.
Belton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2017
Great service all around
My husband and I had issues with both of our vehicles in the same weekend. Jones's got both vehicles in and out in less than 24 hours. Both needed expensive repairs, but Jones's didn't overcharge us. Great customer service and honest prices.
Recommended
MM
MAX M.
Belton, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2015
Great Service and People!
Work is done on time and in a professional manner. Wonderful people to take care of all of your auto needs from old cars to new ones.
Recommended
JA
JO NITA A.
Killeen, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2015
Great, fast service.
The people who wait on you are very polite, friendly, and knowledgeable . My car was repaired while I waited. I had brake shoes and rotors replaced, and it was done in about an hour and a half. There is a waiting area with a TV and coffee if you like. The price was reasonable, too.
Recommended
DR
DEBORAH R.
Temple, TX
Honda Accord
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/23/2015
Usually fantastic serve and quality care, we all have off days.
My husband said the oil was over full, 3 cells in the battery were low, tire pressure was not checked - my book from Honda was checked. I guess just the oil was changed and registration check but I would have thought basic maintenance would have been done. Know I was a walk in; this visit was not up to your usual standards.
Recommended
BRANT B. from Jones Home and Auto responded on 12/23/2015

Mrs. Rosenberger,
I just want to apologize for the unsatisfactory service you had your last visit. I will speak with the technician and find out what happened. As far as the battery test, thats not a normal thing we check with an oil change and I apologize for that inconvenience. The tire pressures, fluids, belts, hoses, and visual inspection is usually done with every oil change. Again I'm so sorry for the unsatisfactory visit. I will ensure that your next visit is better.
Thank you,
Brant Blair
Shop/Sales Manager

BR
BEN/MOLLY R.
Temple, TX
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2015
Best in the west
Trustworthy. Dependable
Recommended
MM
MARCY M.
Belton, TX
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2015
Great Service as usual
Jones Auto provides consistently reliable service. They are my go-to auto place in Belton.
Recommended
DL
DEBORAH L.
Belton, TX
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2015
enjoyable
I enjoyed the fast and helpful service.
Recommended
MB
MICHAEL B.
Killeen, TX
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2015
Expertise Service Loyalty to the service and customer
always satisfied with service and workmanship
Recommended
JH
JUDY H.
Moody, TX
Buick Enclave
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2015
New Tires!!!!
I am very grateful for Brant Jones, and Jones Home and Auto. I can always trust the information I get, and understand it. Thank you Brant for keeping this grandmother going for Christmas!!! Judy Hundley
Recommended
JH
JESSE HUGH H.
Belton, TX
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2015
Friendly, helpful people and good service.
Good, prompt service.
Recommended
FH
FRANCIS and JOHN H.
Belton, TX
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2015
Everyone is doing thier job and do it well
Their friendly and know what their doing
Recommended
MO
MARJORIE O.
Belton, TX
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2015
Car Inspection
Had my car inspected and the service and personnel were great
Recommended
JT
JEFF T.
Temple, TX
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2015
Love this place!
Brant is awesome. He went above and beyond to take care of my many requests and even called the junk yard to save us about $200! So thankful for him.
Recommended
JF
JENNIFER F.
Belton, TX
Dodge Intrepid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2015
was very nice and was in and out in no time.
Upon arrival I was greeted and they remembered me from a previous visit which made me feel I was in good hands they had me in and out in no time.
Recommended
RS
ROGER and FRANK S.
Belton, TX
Ford Ranger
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2015
oil change
took a little too long to get my oil changed.
Recommended
BRANT B. from Jones Home and Auto responded on 11/10/2015

Mr. Serota,
I apologize for the long wait you had on your oil change. The drain plug rounded off when the technician went to take it off so we had to get that out which took longer than expected. Thank you for your feedback and we will do what we can to make our business with you better. 
Thank you,
Brant Blair
Manager

Displaying Review 1 - 15 of 161 in total