Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

647 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 19 days ago

Reviews


NB
Najeeullah B.
Frisco, TX
Mazda Mazda3
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/27/2018 Category: Service
Najeeullah said that the place misdiagnosed his vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry K. from Kane's Automotive responded on 11/30/2018

In all fairness , due to burnt wiring damaged from a short that had to be repaired 1st to further diagnose and evaluate the system .we performed a pin test and replace wiper motor that would not operate when direct current was applied. We Explained and gave the customer the burnt out switch and visually pointed out the area of damage on switch to the customer . This was to let customer see 1st hand what we were dealing with. We Backed off the labor on the ticket to help Reduce additional expenses needing to be done at the dealer and also explained the computer was having a issue due to voltage spikes the computer was subjected to , from the short.I’m not sure how much more clearer we could have been in attempt to satisfy the customer and apologize for any miscommunication that may have occurred. Yours truly Terrence Kane . 


LH
Louis H.
Lewisville, TX
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Louis said that the place always has excellent service, timing and they respect his budget.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Flower Mound, TX
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Lieflong Customer
I've was fortunate enough to have discovered Kane's, the trustworthy and excellent mechanics, many, many years ago, and expect to continue being a happily satisfied customer for many more years to come!!!

GC
Glen C.
Texas
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Glen said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

WC
Wyane C.
Lewisville, TX
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Wyane said the business is always dependable, honest with quick responses.
This review was collected via phone interview by Customer Research Inc.

DC
Damon C.
Lewisville, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Damon said the business has really good people.
This review was collected via phone interview by Customer Research Inc.

BD
Ben D.
Carrollton, TX
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Ben said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lewisville, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great service, very professional.
Took my vehicle to 2 other shops and they couldn’t find problem. Kanes fixed it the same day didn’t have to rent a car. Thanks again.

BJ
Brandon J.
Dallas, TX
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brandon said this business is very pleasing to work with, they are straight forward and do not try to get him to fix things that do not need to be fixed.
This review was collected via phone interview by Customer Research Inc.

QH
Quentin H.
Lewisville, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Quentin said they do a really good job and are helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
Lewisville, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Alex said it was simple. He was in and out with no hassles, and the service was the best
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Texas
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Mark said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Flower Mound, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Honest reliable service
Terry is very responsive with clear explanations and no recommendations for anything not needed.

DJ
Devana J.
The Colony, TX
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Devana said the business got the work done. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Flower Mound, TX
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
James said he's been going to this facility a long time and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

NB
NICK B.
Lewisville, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Awesome People
Awesome people at Kane's. You just know when you walk in the door that you will be treated right and they don't try and sell you something that you don't need... I recommend Kane's to anyone that will listen..

Jon Blake

TR
TOM R.
Flower Mound, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Always great service
Terry and his staff have always done a great job for a fair price, and they only do work that is needed. Very honest and professional.

TB
Tim B.
Flower Mound, TX
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Tim said the staff got the job done for a good price.
This review was collected via phone interview by Customer Research Inc.

JV
Jimmie V.
Lewisville, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jimmie said that the place is the best.
This review was collected via phone interview by Customer Research Inc.

BL
Brittany L.
Flower Mound, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Brittany said the customer service was really good.
This review was collected via phone interview by Customer Research Inc.