Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

628 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


BL
Brittany L.
Flower Mound, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Brittany said the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

PY
Pete Y.
Frisco, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Pete said the staff members were friendly. They got the repairs done on time. They were honest. Overall, it was a good place to have his vehicle repaired.
This review was collected via phone interview by Customer Research Inc.

GC
Glen C.
Texas
Chevrolet Uplander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Glen said he had to take his vehicle back in to get the same issue repaired.
This review was collected via phone interview by Customer Research Inc.

BT
Ben T.
The Colony, TX
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ben said the staff explain things.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Lewisville, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jason said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RV
Rajiv V.
Texas
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Rajiv said the cost was good at this facility.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
Lewisville, TX
Mazda RX-8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Spoke with Kevin. He said the staff was great, they were real quick, and there were no hassles.
This review was collected via phone interview by Customer Research Inc.

RW
Robin W.
Carrollton, TX
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Robin said the service at this facility is always good, they are efficient and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Flower Mound, TX
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
James said the staff provided very good service. It was quick and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Flower Mound, TX
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Bob said the business provided quality workmanship and were quick for the amount of work they did.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Lewisville, TX
Isuzu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Steven said everything went really well. They got him in and out fast.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Flower Mound, TX
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Vehicle repair.
Honest and thorough in work and explanation.

JN
JULIA and ROCK WHITE N.
Grapevine, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Excellent Service!
We’ve been taking cars to Kane’s for over 20
years. He can always figure out what’s going on with the car and provides an honest opinion. Great work at a fair price and the car is done when he says it will be done. Very reliable!!

BJ
Brionna J.
Texas
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Brionna said the staff was honest, and up front about everything she needed.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Texas
Chevrolet Tahoe
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/21/2018 Category: Service
Jeff said the technicians did not repair his vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry K. from Kane's Automotive responded on 06/22/2018

Hi Jeff we appreciate your response and we are confused about the score you gave us your bill was 67.00 that was for diagnostics only we did not do any repairs and informed you the body control module has internal issues and the dealerships are aware of the issues and they will need to perform an update on vehicle to correct problem. We are an independent shop and do not have to Access to their Database. Hope this helps. If you would consider rescore we would certainly appreciate it. Best wishes.


KW
Kaleb W.
Grapevine, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Spoke with Julia. She said the service was done quickly and the employees explained everything really well.
This review was collected via phone interview by Customer Research Inc.

LE
Luke E.
Flower Mound, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Luke said the staff were nice. They went above and beyond to make sure his vehicle was done on time. Their price for the service was good. They paid attention to detail.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
The Colony, TX
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joe said the staff did a good job, especially with explaining the details of the service.
This review was collected via phone interview by Customer Research Inc.

HB
HALIMA B.
Lewisville, TX
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Reliable service
Never have to worry about being scammed to get unnecessary services.

AS
Amy S.
Aubrey, TX
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Amy said the staff were really good and fast. She said the price for service was good.
This review was collected via phone interview by Customer Research Inc.