Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 538 Reviews )

99% Would Recommend
Latest Review 8 days ago

Reviews


MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


ER
Elmer R.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Illinois
Chevrolet Cobalt
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/02/2017 Category: Service
Matt said he keeps taking his vehicle back to them, this will be the third time and it is still not repaired properly.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 05/03/2017

car had bend wheels and bad tires  cust ordered wheels had someone else mount tires and wheels brought back to me to balance 4 wheels still had bad tires didnot order new tires what do i do


MM
Miyor M.
Schiller Park, IL
Volkswagen Golf
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2016 Category: Service
Miyor said this business took too long to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Richton Park, IL
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019
Service
Good work but service needs to more timely and sufficient. Lack of help in shop.

JG
Jeff G.
Schiller Park, IL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019 Category: Service
Jeff said he would recommend.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Schiller Park, IL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Jeff said he would recommend.
This review was collected via phone interview by Customer Research Inc.

RP
Roopen P.
Illinois
Audi Q5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Roopen said that he would recommend the business but the prices aren't quite as low as they are at other businesses available.
This review was collected via phone interview by Customer Research Inc.

LR
Luna R.
Illinois
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Luna said the staff was nice. They are good guys. They serviced the vehicle overnight.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Schiller Park, IL
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Tim said the initial problem he brought his vehicle in for was fixed but he told the staff about another problem and it was not taken care of.
This review was collected via phone interview by Customer Research Inc.

MS
Mr./Ms. S.
Schiller Park, IL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018
Fast. resonable prices, great service.
Fast, resonable prices, great service

LK
Lisa K.
Schiller Park, IL
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Lisa said the staff were polite and courteous. They listened to all of her comments and complaints. They understood what she was saying and took care of her. They were able to get her in right away.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Illinois
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017 Category: Service
Eric said he had to bring his vehicle back twice, but he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Illinois
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2017 Category: Service
Steve said he got good service but thought the parts could have been cheaper.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Illinois
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017 Category: Service
Mark said he liked everything this business did and they were good.
This review was collected via phone interview by Customer Research Inc.

TM
Takao M.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Takao said the business is good.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Schiller Park, IL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Ken said he took his vehicle for his sliding door for his Honda Odyssey. They took apart the door and told him he needs to purchase a module and a switch for $800. Three days later, he opened the door manually and it opened by itself. When the person who was taking care of his vehicle took the door apart, he must have taken care of the problem so he is happy he doesn't have to buy new expensive parts.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Schiller Park, IL
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Mike said he has recommended the business for service.
This review was collected via phone interview by Customer Research Inc.

MA
Miceli A.
Chicago, IL
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Miceli said after the work his vehicle is still messed up. He had them replace a part but his vehicle had another problem so he took it back to them. They replaced another part but the check engine light still came on. He will have to take his vehicle back to them again. Their customer service was really good.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Illinois
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2016 Category: Service
Tony said there were some things not working on his vehicle after his service from the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 538 in total