Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(552 Reviews)

99% Would Recommend
Latest Review 13 days ago

Reviews


ER
Elmer R.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


PC
Phil C.
Schiller Park, IL
Nissan Maxima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Phil said they are very pleased with excellent service that the staff provide. He also stated that the manager is very, very good.

KG
Karen G.
Schiller Park, IL
Chrysler Pacifica
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020 Category: Service
Karen said the service was great, quick and the price was reasonable.

RC
RICK C.
Schiller Park, IL
Nissan Rogue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Great service
My car is always well taken care of at Katts

B+
BOB +.
Schiller Park, IL
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Great service and very trustworthy
I would never go anywhere else for service

BM
BEN M.
Chicago, IL
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
Honest and great job everytime
Honest and great job everytime!

EG
Eric G.
Franklin Park, IL
Cadillac Escalade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Eric said he never has any issues. He said Ken is honest and there are never any hidden costs.

RR
Ruth R.
Schiller Park, IL
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019 Category: Service
Ruth said she likes it there. They have great service and great timing. She has no problems. Whenever she had a problem they've solved her issue. The service is good and they are honest.

SC
Sergio C.
Schiller Park, IL
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Sergio said every time he went there they always did a good job. Their prices are always fair and their customer service is always good. Never had any issues with them.

BN
BOB N.
Schiller Park, IL
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
great service as usual
Thanks for providing maintenance on all the vehicles, especially the quick repair of the screw in the tire.

Verified Customer
Honda Civic Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Honest and work is done in a timely manner
Would definitely recommend

MG
MARIA G.
Schiller Park, IL
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2019
That is close by and I get a good service
As always, the best service

Verified Customer
Schiller Park, IL
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
Fast Service
Fast reliable service

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