Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

450 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


TW
Tim W.
Schiller Park, IL
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Tim said the initial problem he brought his vehicle in for was fixed but he told the staff about another problem and it was not taken care of.
This review was collected via phone interview by Customer Research Inc.

MS
Mr./Ms. S.
Schiller Park, IL
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018
Fast. resonable prices, great service.
Fast, resonable prices, great service

LK
Lisa K.
Schiller Park, IL
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Lisa said the staff were polite and courteous. They listened to all of her comments and complaints. They understood what she was saying and took care of her. They were able to get her in right away.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Illinois
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017 Category: Service
Eric said he had to bring his vehicle back twice, but he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Illinois
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2017 Category: Service
Steve said he got good service but thought the parts could have been cheaper.
This review was collected via phone interview by Customer Research Inc.

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Mark S.
Illinois
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017 Category: Service
Mark said he liked everything this business did and they were good.
This review was collected via phone interview by Customer Research Inc.

TM
Takao M.
Chicago, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Takao said the business is good.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Schiller Park, IL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Ken said he took his vehicle for his sliding door for his Honda Odyssey. They took apart the door and told him he needs to purchase a module and a switch for $800. Three days later, he opened the door manually and it opened by itself. When the person who was taking care of his vehicle took the door apart, he must have taken care of the problem so he is happy he doesn't have to buy new expensive parts.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Schiller Park, IL
Oldsmobile Cutlass Supreme
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Mike said he has recommended the business for service.
This review was collected via phone interview by Customer Research Inc.

MA
Miceli A.
Chicago, IL
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Miceli said after the work his vehicle is still messed up. He had them replace a part but his vehicle had another problem so he took it back to them. They replaced another part but the check engine light still came on. He will have to take his vehicle back to them again. Their customer service was really good.
This review was collected via phone interview by Customer Research Inc.

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Tony F.
Illinois
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2016 Category: Service
Tony said there were some things not working on his vehicle after his service from the business.
This review was collected via phone interview by Customer Research Inc.

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Warren H.
River Grove, IL
Mercury Marauder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2015 Category: Service
Warren said he does not like to pay money to get his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Illinois
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2015 Category: Service
Spoke with Alta. She said this business has good service but they had to keep her vehicle for a couple of days to find out what the problem was.
This review was collected via phone interview by Customer Research Inc.

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Bohulmil S.
Schiller Park, IL
GMC Safari
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015 Category: Service
Bohulmil said he is satisfied with the price and the product.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
River Grove, IL
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2014 Category: Service
David said this business has very good service. There was a problem with scheduling but it was not a big deal.
This review was collected via phone interview by Customer Research Inc.

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Mike S.
Illinois
Mitsubishi Lancer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2014 Category: Service
Mike said Kenny is a good guy.
This review was collected via phone interview by Customer Research Inc.

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Nicole C.
Schiller Park, IL
Oldsmobile Alero
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2014 Category: Service
Spoke with Leslie. She said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

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