Kelly's Auto Body Bellevue

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1581 Reviews

98% Would Recommend
Latest Review 17 days ago
Review for Kelly's Auto Body Bellevue
Jes P. on 11/19/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jes said his experience started out positive and the work done was well but the customer service at the end of his experience was not very good. The bolts for his windshield wipers went missing and the facility blamed the glass company for it. The glass company blamed the facility. The facility told him it was not their fault and he needed to go away because they could not help him with the situation. There was also a film left on the windows after the repair which he cleaned off himself. It came off easily and he does not blame the facility for not cleaning it. He is not likely to recommend the facility because of the customer service he received.
Category: Collision
Service Date: 10/30/2014
Review Created: 11/19/2014
This review was collected via phone interview by Customer Research Inc.