ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review 4 days ago
KOLBY W. on 11/20/2017
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"Tommy!"
From the initial very easy to understand explanation or diagnosis of the issue; thru the efforts to minimize the cost; with the consistent follow-up during the repair; we could not have asked for a more pleasant experience!
Vehicle: Mercedes-Benz E-Class
Service Date: 11/17/2017
Review Created: 11/20/2017 10:37 AM
Joe W. on 11/15/2017
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Joe said this business did a good job.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Brandon R. on 11/14/2017
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Spoke with Kayla. She said this facility was great. They have great customer service and they did excellent work. They were quick and very friendly. They did a great job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
MACKY B. on 11/11/2017
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"Prompt "
The guys at KB are prompt to answer the phone & get you in and out. A lot of times the same day.
Vehicle: BMW X3
Service Date: 11/10/2017
Review Created: 11/11/2017 04:58 AM
Joseph B. on 11/10/2017
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Joseph said his experience with this business was good. He enjoyed doing business with Ken. They are good and nice people.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 10/26/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
WANDA J. on 11/01/2017
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"Wanda Johnson"
Thomas was professional, pleasant and prompt with keeping me informed with my SAAB service. When I arrived to the business I was impressed with the cleanliness.
Vehicle: Saab 9-3
Service Date: 10/30/2017
Review Created: 11/01/2017 05:54 AM
Terry L. on 10/26/2017
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Terry said his overall experience with this business was great. They were easy to deal with but the service was a little pricey.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/28/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sean N. on 10/26/2017
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Sean said the facility did all the service they said they were going to do.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 10/10/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Hartley B. on 10/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Hartley said the staff quoted him one price for fixing his engine. It was written out on an invoice that he agreed to. When he went to pick up the vehicle $850 dollars had been added to the bill which he had not been notified about. He was told he should take his vehicle back to this business to fix the additional issues there were and that the warranty for the service was not 6 months like he had been told before. Instead it was 30 days.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Thomas W. on 10/12/2017
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Thomas said the mechanic did exactly what he said he would do. He kept him updated throughout the process. He called when it was ready. It was all done in a timely manner. He has already recommended them.
Vehicle: Mercedes-Benz 300E
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
ELAINE B. on 10/11/2017
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"They seem to be very reasonable"
Happy with their service
Vehicle: Mercedes-Benz E350
Service Date: 10/10/2017
Review Created: 10/11/2017 04:05 PM
DAVID B. on 10/03/2017
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"2011 BMW"
This is an excellent place to take your foreign can. They are friendly, knowledgeable and efficient. The best part is, if your vehicle doesn't really something they don try to sell it to you anyway. it's a very pleasant experience !!
Vehicle: BMW 3 Series
Service Date: 10/02/2017
Review Created: 10/03/2017 06:29 AM
Tommy M. on 09/25/2017
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Tommy said this is one of the best businesses he has been to and he would highly recommend this business for any service.
Vehicle: BMW 740iL
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Edwin B. on 09/19/2017
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Edwin said everything was good during his visit to this business. They did a good job and it was a pleasure.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Marianne M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marianne said the staff did a great job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey J. on 09/15/2017
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Lindsey said the vehicle was done on time and it was done for a reasonable price.
Vehicle: Honda Civic Si
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Linda A. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said this business is perfect and excellent.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Caroline C. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Caroline said Tommy was great. She was delighted with their awesome service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
James B. on 08/28/2017
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James said he had a great experience and he is thankful for their service.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Travis L. on 08/23/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Travis said the service was over priced like crazy.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 391 in total