Ken Garff Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.Ken Garff Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.
It was my first time at the dealership because I moved to SLC. I have what is essentially a brand-new Hyundai that needed routine service.
First off, they tried telling me my car wasn't covered under the HCM program, even though it has a long way to go before I'm at 3 years or 36K miles; second is that they didn't rotate my tires when I asked for it to be done, and they said it was done (I mark them going into the garage to know if they're flipped as past garages have done the same); third is that they didn't replace my cabin filter when it was a requirement for the service package, but they noted the full package was completed, and I asked for it to be done.
Then I called and notify them after I returned home and checked. The filter was never changed. The service rep said they'll fix it, and never called back.
They are liars and untrustworthy. Go someplace else. The full garage should walk with their heads down.
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First off, they tried telling me my car wasn't covered under the HCM program, even though it has a long way to go before I'm at 3 years or 36K miles; second is that they didn't rotate my tires when I asked for it to be done, and they said it was done (I mark them going into the garage to know if they're flipped as past garages have done the same); third is that they didn't replace my cabin filter when it was a requirement for the service package, but they noted the full package was completed, and I asked for it to be done.
Then I called and notify them after I returned home and checked. The filter was never changed. The service rep said they'll fix it, and never called back.
They are liars and untrustworthy. Go someplace else. The full garage should walk with their heads down.