Kendall Hyundai is staffed with expert technicians who provide the best in quality Hyundai repair and maintenance.Kendall Hyundai is staffed with expert technicians who provide the best in quality Hyundai repair and maintenance.
Had an appointment for oil change, after 3 hours of waiting the service advisor came and said upon inspection they notice my brakes are gone and needs to be replaced immediately, I said no and told him that I am only here for an oil change, after 5 minutes he return along with the mechanic and they said that I need to change it because its really bad, I ask what will be the total cost for my oil change, tire rotation and brake pads, I was told with tax $700.00, I asked if they have any discount or special and he told me they will give me 10% off, after 4 hours the advisor came and said the car is ready and it is time to pay, I ask to see the bill and almost died!! They changed me for 4 hours labor for $1103.00 . My total bill was $1413.33. How could this be when I started to question why so much for labor fees the advisor told me that is what they charged. I told him that they are dishonest because he lied to me, I had to pay it before they give me my car. I cannot believe after 20 years with this dealer, 3 cars purchase, this is how they value customers, I've email the General manager, I've called customer service and no one reply. No way an oil change takes 4 hours with an appointment. Everyone That I spoke with said that was a scam. How can people do this, This is dishonesty at the highest level.
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