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SureCritic / Key Genesis
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Key Genesis

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20 Reviews)
74
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Score Details

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
4
Total ReScores™
4.0
ReScore™ Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(904) 642-6060
No Business Hours Provided

Business Hours

* No Time Zone provided
4660 100 Southside Boulevard Jacksonville, FL 32216
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20 Reviews)
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Recent Reviews
Verified Customer
Jacksonville Beach, FL
2017 Genesis G90
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2021
verified customer Verified Customer
5
Category: Service
Not luxury service
Not luxury service
Mary B. from Key Genesis responded on 10/28/2021 05:49 AM

Thank you for your survey and feedback. I apologize for any inconveniences and will address all of your concerns.

Sincerely,
Mary Braddock
Customer Relations Manager

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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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