ReScore Reviews™ (56)

ReScore
Overall Rating 4.321427/5Overall Rating 4.321427/5Overall Rating 4.321427/5Overall Rating 4.321427/5rating 4.321427
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they did what they promised"
they performed everything when as promised.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 10:09 AM
John S. at Keyes Hyundai responded on 10/23/2017

Thank you!

Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient service!"
Honestly, at Hyundai I've always received quick, thorough, and efficient service. Everyone is friendly from the sales desk to the service department, and even if I have to wait a few minutes to talk to a team member, someone else is there making sure I've been talked to or helped! It's an awesome team and experience, and I'm beyond satisfied.
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/22/2017 11:58 PM
John S. at Keyes Hyundai responded on 10/23/2017

Thank you for the kind words!

Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Got everything done!
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/22/2017 05:03 PM
Daniel T. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing staff very professional "
Highly recommend
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/22/2017 03:55 PM
Tina H. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention To Detail "
Service advisor is always so attentive.
Everything is done in a timely manner.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 10:21 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service team!"
I can't say enough about my service team. They were all very helpful and concerned and made sure I knew what was going on with the car at all times.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/20/2017 09:16 PM
Melanie A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer-friendly service. Highly skilled mechanics. "
Would recommend to friends.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:36 PM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Morning Delites"
It is a welcoming dealership, and the service is done it a better timely manner when its the morning appointments.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:17 PM
WILLIAM L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Enjoyed service coordinator John Shaw and found his recommendations believable"
Comfortable waiting area service was as expected and close to estimated cost and time estimates
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:29 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and reliable service!"
I must have my Sonata for work and when the battery suddenly failed, I was able to drive it to Keyes without an appointment! They took my car in immediately, got me to work and had the battery replaced within a few hours. The team seems very organized and proficient; i got what i needed in a very reasonable time, and at a cost lower than originally estimated! Thanks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/20/2017 10:26 AM
Joven C. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My family has been loyal customers and we have always taken our cars in for service here. Great staff. They've stepped up their game with partnering with left to shuttle people home with longer waits.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/19/2017 09:41 AM
Julio G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive, Friendly, 5 star service "
Paul Panya was my service consultant. Very thorough, attention to detail, excellent customer service. Night and day from my experience at Keyes Hyundai Woodland hills. My new one stop shop for service from now on.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 08:25 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service reps
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 09:25 PM
John S. at Keyes Hyundai responded on 10/19/2017

Thank you for the great review!

Terri S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service with no attitude."
The coffee machine and the hot chocolate chip cookies while you're waiting
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:44 PM
John S. at Keyes Hyundai responded on 10/19/2017

Thank you for taking the time to respond!

Michael M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service Manager. Thanks
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:55 PM
John S. at Keyes Hyundai responded on 10/19/2017

Thank you for your continuing patronage. And for the 5 star review.

Melodee S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"KEYES goes Above & Beyond..."
KEYES is awesome! They made us feel at home when we purchased our vehicle, and they've treated me like family every step of the way since... Their Service Dept is top notch, with the most effortless maintenance appointments EVER! Literally just pull in, get out, have coffee & cookies and watch the game while your car is fine tuned and cleaned. WONDERFUL!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:57 PM
Monica A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always ask for Jimmy!"
Jimmy goes above and beyond! He's curious, friendly and professional! He always makes sure to explain everything so that I don't feel like I'm being bamboozled. There is no one I trust more with my car than you guys! Thank you for keeping my family safe with your hard work and dedication to excellence!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:36 AM
Robert C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Serice"
Oil change and they washed my car
very good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 10:42 AM
Hazel W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff and service"
Look forward to servicing my car
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:56 PM
John S. at Keyes Hyundai responded on 10/16/2017

Thank you!

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" ."
.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/16/2017 12:33 PM
Jonathan H. at Keyes Hyundai responded on 10/16/2017

Thank you for your positive feedback. I'm delighted you were satisfied with your recent visit to our service department, and will be sure to pass on your kind comment."
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