ReScore Reviews™ (61)

ReScore
Overall Rating 4.3606538/5Overall Rating 4.3606538/5Overall Rating 4.3606538/5Overall Rating 4.3606538/5rating 4.3606538
Original
Overall Rating 2.04918/5Overall Rating 2.04918/5rating 2.04918rating 2.04918rating 2.04918
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Victoria B. on 01/19/2018
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"Everyone I've encountered is laser focused on the customer experience. Job well done!"
My service manager, Jimmy is incredible. Great knowledge, very personable and is committed to exceeding the customer's expectation.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:39 AM
Matt S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I came in with more issues than I anticipated but John walked me through everything and helped make sure I got the best price possible for all the work I needed.
Vehicle: 2006 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/19/2018 08:17 AM
Luz A. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service. Easy to schedule an appointment
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:56 PM
Nancy O. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I had a negative experience at Sage Hyundai but Keyes Hyundai took over and resolved the issue fairly quickly. The service manager Jimmy Molina was extremely helpful and attentive.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 08:53 AM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
Great service and Jonathan is really awesome breaks everything down and make sure that my car is really taken care of
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 05:49 AM
Jonathan H. at Keyes Hyundai responded on 01/18/2018

Thank you for your positive feedback. I'm delighted you were satisfied with your recent visit to our service department, and will be sure to pass on your kind comment."

Charles R. on 01/16/2018
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"Repair visit to Hyundai Van Nuys"
Great people. very helpful. Great coffee, Apples, Donuts & water. Great waiting room with computers & T.V. Washed my car at the end. Thank you very much for it all. Charles

,
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/16/2018 07:25 PM
Dee M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accomodating"
I needed to leave within a certain time frame and Jonathan did an amazing job at my request.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:55 PM
Jonathan H. at Keyes Hyundai responded on 01/18/2018

Thank you for your positive feedback. I'm delighted you were satisfied with your recent visit to our service department, and will be sure to pass on your kind comment."

Tanner A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata "
Great service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:45 PM
Jonathan H. at Keyes Hyundai responded on 01/18/2018

Thank you for your positive feedback. I'm delighted you were satisfied with your recent visit to our service department, and will be sure to pass on your kind comment."

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All staff is courteous, attentive and knowledgable."
Comfortable waiting room, accommodating staff and whole environment is well kept. They arrange for you to get transportation to and from your appointment and always so pleasant.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:27 PM
Jonathan H. at Keyes Hyundai responded on 01/18/2018

Thank you for your positive feedback. I'm delighted you were satisfied with your recent visit to our service department, and will be sure to pass on your kind comment."

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall items done quickly"
I had several recall items on my car which were handled including a car wash all within less than an hour. I thought that was very impressive and everybody was very nice to me.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 12:18 PM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fixed an issue that I didn’t even know I had with my sonata!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:50 AM
Maryland D. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always a fan! Go see John shaw for service on your hyundia!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:49 AM
Saad E. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I got same day appointment with great hospitality "
Great service nice people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:46 AM
Humberto O. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Jonathon is Service is amazing "
Jonathon in service is the man to go to for all your service needs. Unfortunately this Sonata has not been the greatest purchase we made and have had issues but Jonathon has been patient and just amazing in getting our needs met.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:25 AM
Dave G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"RECALL SERVICE"
I had been notified that my Sonata needed to be checked for a engine recall. I made the appointment 2 days prior to coming in and was attended to immediately upon arrival. The engine was hooked up and checked out and deemed not to have the defect that they were checking for. The oil was changed the car was washed and I was out in 2 hours.
Very happy with John my service rep.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:20 AM
Mark F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Everything was done as requested.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:05 AM
Marilyn B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THIS IS WHERE I PURCHASED MY CAR"
THEY HAVE ALWAYS BEEN HELPFUL WHEN EVER I HAD A PROBLEM, AND THEY WERE ALWAYS ABLE TO FIX IT.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:02 AM
Richard L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to detail "
My service adviser was very helpful and recommended things to work on that I didn't even think of. Very professional and helpful. I'll be back.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 09:56 AM
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keyes Hyundai is the best"
I know that when I bring my car to Keyes, I'm getting an honest quote and service. The service reps are nice and honest!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:24 PM
Evgeniya R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
We were scheduled for the service first thing in the morning. The guy who met us was very friendly, smiling and joking, what made up my day. And about the car. We started to drive Hyundai in 2014 and loved this brand. You drive the car, enjoy it and relax.
Highly recomend
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:56 PM
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