Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1181 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


LF
Lynn F.
Wadsworth, IL
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Regular service
Another smooth and painless visit to Knauz

MM
Madeline M.
Lake Forest, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Knauz service
Customer service was great

Verified Customer
Round Lake, IL
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
GREAT SERVICE
WORK WITH EDDIE AT THIS TIME, AND ALWASY A GREAT EXPERIENCE AND SERVICE.

DJ
Debra J.
Libertyville, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
My Santa Fe
Everyone is polite and respectful to me. I always wait for my car to be done. The waiting room is very comfortable.

UE
Ulysses E.
Great Lakes, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly and professional
Had a positive experience with routine maintenance. Been to places where they “find” problems no matter what and this was the polar opposite. I will return for future maintenance needs. It’s not cheap but it’s done right.

FY
Fred Y.
Winthrop Harbor, IL
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
BEST HYUNDAI SERVICE IN CHICAGLAND
Very professional, prompt and courteous service. Also and Tom are great asserts to their organization.

CK
Cathryn K.
Mundelein, IL
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Hyundai Knauz Service
Great service. They gave a beautiful waiting and friendly service professionals

AW
Allen W.
Wadsworth, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Just another oil change went smoothly as always
Just another oil change went smoothly as always

DP
Dvon P.
Waukegan, IL
2002 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
A list
I scheduled an oil change and a tire rotation. I went in and got that done and Aldo gave me a list & PRICES of what else needs to be done on my car and I now Im going back Tuesday morning to get that done. I was in & out in about 30 mins

Verified Customer
Libertyville, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Favorite
Friendly and Fast Service.

Verified Customer
Gurnee, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Tucson oil change
The recent oil change/check up on my 2011 Tucson was thorough and expertly completed. They also noted certain items which were recommended to be done in the near future. I am pleased.

TK
Thomas K.
Libertyville, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Courteous, friendly, capable.
We have been coming to Knauz for service since we bought two vehicles there six years ago. We have always been happy with the service department. They are friendly, courteous and explain what needs to be done and why.

MP
Melanie P.
Mundelein, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Customer service
Knauz has, by far, the best customer service of any dealer! I highly recommend it to all my friends!

PR
Peggie R.
Round Lake, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
no comment
no

JW
Jennifer W.
Vernon Hills, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
A bit pricey, but great service and friendly staff
This dealer is convenient to my work, and I like that they provide complimentary shuttles. The service you receive is top-notch. We recently bought a Tuscon from this dealer too, so I'll definitely be back.

MT
Martha T.
Lake Bluff, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Service dept
Aldo is the best!!!

RV
Richard V.
Libertyville, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Nice atmosphere and personable sales people
Like visiting a friend.

JB
John B.
Wheeling, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Oil Change
You always do a great job. answer all my questions and your waiting room is great.

Verified Customer
Waukegan, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019 Category: Service
dependable
car wash

CD
Colleen D.
Grayslake, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
The people who work there and the cars
The work done was explained very clearly and the problems with the car were taken care of in a timely manner.