Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1393 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


KS
Kenneth S.
Lake Villa, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
Clean and service on time
Great place for service. They do what you ask for and not pushy on extra work

TC
Tim C.
Palatine, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Quality service
Excellent customer experience and quality service.

MW
Melody W.
Waukegan, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Excellent Prompt Service
Quick, easy to schedule appointments! Service guys are always nice and courteous!

JC
Joseph C.
Grayslake, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
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DM
Dan M.
Vernon Hills, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Recall
Great service.

Verified Customer
Lincolnshire, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Great Service
Great service.
Efficient service department Very personable service advisors.

RS
Rohit S.
Naples, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Quick reliable service.
Work was completed efficiently and fast. No problems were noted.

LH
Lisa H.
Bellwood, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Professional and attentive to the consumer needs
Eddie was a pleasure to work with. He went above and beyond to resolve the problem with my vehicle and got it done in a timely manner

KR
Kristie R.
Waukegan, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Easy and fast
Everyone was very nice and friendly! The waiting room was great and it didn't even take an hour to get my oil change. Will for sure go back there!

Verified Customer
Gurnee, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Knauz Auto - Oil Change
The oil change and general check of the Tucson was excellent. I also had the recall item taken care of. The entire time was around one hour. Very friendly service personnel. Eddie texted the next day to see if all was well. It was. I'm happy.

TU
Tushar U.
Gurnee, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
service
grate service

LG
Larry G.
Mundelein, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
A good place to do business.
Purchased two Sonatas a while back, terrific service on both ever since and would do it all over again. Services are prompt and people are courteous.

SL
Susan L.
Grayslake, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Honest and good
Been going there for years. They have always been honest and have done a good job.

AL
Alfonso L.
North Chicago, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
GREAT JOB KNAUZ HYUNDAI SERVICE
ONCE AGAIN A GREAT EXPERIENCE WITH THE KNAUZ HYUNDAI SERVICE TEAM!
THANKS TOM, ALDO, AND EDDIE!

MI
Mary I.
Grayslake, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Customer service is excellent
Just disappointed that I did not look at the tires I bought first. They were on special to get one free which was nice. I don’t care for the look of them

Verified Customer
Chicago, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Hyundai Sonata recall
Eddie Baez is the best!

Verified Customer
Vernon Hills, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Hyundai in Lake Bluff
Great Service!

WD
William D.
Mundelein, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Great service
Also is a terrific Service Advisor, great follow up.
Thanks for taking good care of is.

KH
Karin H.
Grayslake, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
No pressure and transparent
Al was a wonderful professional. He kept us in the loop the entire way. He went over and beyond in addition to following up after the sale. I would not hesitate to work with him or knaus again. The experience in comparison to the other dealership in Gurnee ok was night and day.

Verified Customer
Gurnee, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Service
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