business image

Kocourek Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(916 Reviews)
67

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
33
Total ReScores
4.2
ReScore Average
67
Net Promoter Score ®

Business Details

About

Kocourek Hyundai is ready to show you the best in Hyundai service and maintenance. Come and see us today! Kocourek Hyundai is ready to show you the best in Hyundai service and maintenance. Come and see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(715) 359-5583

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
152201 Morning Glory Lane Wausau, WI 54401
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(916 Reviews)

HB
gravatar
Hannah B.
Gleason, WI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/12/2026
0
Category: Service
Apple Carplay
Long story short. I bought my car from them, shortly after owning the car the Apple CarPlay wouldn’t stay connected. Did not fix at that time. Recall comes up, so thought I would have that done and have them look into the radio. They were going to charge me $214 to look into the CarPlay issue. INSTEAD they charged me $116 to blow air into my phone charger port and for “30 mins of maintenance” because it was due to buildup in my phone. While making appointment, they stated that it would be roughly 45-60 min appointment. We were there for over 2 hours for the recall and pay for AIR. I will NEVER return.
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