Kocourek Hyundai is ready to show you the best in Hyundai service and maintenance. Come and see us today!Kocourek Hyundai is ready to show you the best in Hyundai service and maintenance. Come and see us today!
Today I had an appointment for an oil change at 2:30. I arrived at 2. After waiting for 1 1/2 hours after my appointment schedule, I was told it would be another 20 minutes for the service in addition to my vehicle getting washed. Almost 2 hours later the service was completed without a carwash. In addition, the multipoint inspection sheet did not have the tire rotation checked off even though it was in the notes. I called the service department when I returned home (on hold for 20 minutes) and questioned whether or not there was a rotation. The answer I received was unclear and rude.
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