Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

233 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


DR
Darryl R.
Ontario, NY
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Darryl said he likes the service.
This review was collected via phone interview by Customer Research Inc.

SL
Steven L.
Rochester, NY
Kia Sedona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2017
No price inflation
Convient and reasonable

KI
Kurt I.
Webster, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
Quick and efficient service!
During our recent snow storm I developed an acute brake issue; Steve at Kong's Garage was able to service my vehicle that same day as I basically had no brakes...Steve was able to diagnose the issue quickly and fix the issue in a cost effective manner; I was very pleased with Kong's Garage.

CL
Clint L.
Rochester, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Clint said this business has outstanding service.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Rochester, NY
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Alex said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

CD
Charla D.
Rochester, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
PT Cruiser
As always, service is great !

DP
Debbie P.
Rochester, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Debbie said she received extremely great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Rochester, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Kathy said the facility is very helpful and they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

RR
RICHARD R.
Ontario, NY
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017
Great prices, work done right, friendly atmosphere.
Repairs done professionally with attention to detail combined with very fair prices, there is no reason to go anywhere else.

JP
Josh P.
Rochester, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Josh said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Cathy M.
Webster, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017
Best Mechanic and shop around!
Always happy with the service Kong's provides and would not hesitate to recommend!

JH
Jeremy H.
Rochester, NY
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Jeremy said the staff have always been thorough and they have good service.
This review was collected via phone interview by Customer Research Inc.

CM
Cathy M.
Webster, NY
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Kong's is the best!
Always happy with Steve and the service he provides. I trust him to provide great and honest service with all of our cars and I wouldn't go elsewhere. I have, and will continue to recommend Steve and Kong's garage!!

SE
SHERRY E.
Rochester, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Excellent service.
Excellent service as always!

RR
RICHARD R.
Ontario, NY
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Fast, friendly reliable service at most reasonable prices.
Why go anywhere else!

DR
Dainna R.
Rochester, NY
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Dainna said the staff was really quick. The whole service took about 20 minutes.
This review was collected via phone interview by Customer Research Inc.

SB
Shanda B.
Rochester, NY
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Great costumer service
Steve always do a great job and very honest couldn't ask for a better mechanic.....

MG
Myisha G.
Rochester, NY
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Always well done
Always pleased with service and honesty

DW
Dave W.
Webster, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
Great personalized service.
60K mile service for much less that the dealer would charge. Thanks Steve!

GR
George R.
Rochester, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
George said he is never disappointed and they take him in right away. The price is decent. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.