At this point Kunes Hyundai and their Staff have done everything possible to resolve the Tucson engine light problem. Looking forward to the problem free driving of my New 2022 Tucson-I did find the Mud flaps and Levi and staff took care of the bill 4 times over,along with providing me a great colorful ride will my vehicle was being taken care of. I feel confident knowing Kunes,Hyundai of America and the staff in Quincy are there for me

Original Review

10/06/2021

Category: Sales

Not what I expected for sure

After buying a brand new car one would expect the engine light not to come on. Returning for the third time to have a part replaced and the mud flaps installed but they have not owned it yet which we guaranteed to be part of the package I have spent more time with the dealership that I had in the car I am not happy and I certainly have never had this kind of experience when I bought other new cars. I will save my salesman did been over backwards to try to make things right I am still waiting to see things get straightened out. I live on a mile and a half gravel road and I've been driving a $40,000 car without protection because the mud flaps. We will be taking a 300 mile trip this weekend see if the repair fixes the engine light my view this car has less than 200 miles on it turn the engine light off three times

LEVI B. from Kunes Country Hyundai Of Quinc responded on 10/14/2021 01:15 PM

Hey Nathan, once again I want to send my sincere apologies for all of the troubles you have had with your transaction. Your business means a lot to me as I hope you know and I never intended or wanted these issues to arise. Once again thanks for rescoring our service department. I truly appreciate it. If you would be so kind as to rescore me on the sales side it would be much appreciated as it only effects me. Once again thanks for the business. Yours truly Josh Bunker.

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