Kz Automotive & Transmission

Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

150 Reviews

98% Would Recommend
Latest Review 12 months ago

Reviews


DW
Daniel W.
Kirkville, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/15/2017
Excessive fee for doing nothing
Took a older vehicle to just get a fuel filter replaced , low and behold, told not worth fixing but was charged a fee for them to just tell me that it's not worth it ? Go figure , it's like Kmart automotive all over again along with Sears ? Worked for both and they use to tell us to charge for things that didn't need fixing , I will stay away from here ! Fuel filter change takes how long with a lift ? Lol

FD
Frank D.
Hiawatha, WV
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Frank said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
Fayetteville, NY
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2015 Category: Service
David said they do terrific work and provide great customer service.
This review was collected via phone interview by Customer Research Inc.

GH
Ginnie H.
New York
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2015 Category: Service
Ginnie said the service took a while longer than she thought it would.
This review was collected via phone interview by Customer Research Inc.

AS
Alicia S.
Altmar, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Alicia said this business gives great customer service and they do wonderful work. She added that this is the only business she will take her vehicles to for service.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
New York
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2015 Category: Service
Doug said the business did everything they were suppose to do and everything works fine. He is very happy with his service.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Central Square, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2015 Category: Service
Steve said he has had really good luck with this facility.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
East Syracuse, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2015
every one is helpful
Mike was very helpful

GC
Gillian C.
Bridgeport, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015 Category: Service
Gillian said they were very polite and she really appreciates that they come to her while she waits along with telling her what is going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Cicero, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Richard said his overall experience was good and they did everything he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Syracuse, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2015 Category: Service
Mike said he has known this business for years and they are great. Their mechanic is very knowledgeable, knows what he is doing, and is probably the best there is around.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Kirkville, NY
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2015 Category: Service
Richard said the business provides pretty good service and he also likes the mechanic.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Cicero, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Mike said this business is awesome. Casey is a good man and they are doing a great job. He would definitely recommend them to others. They are a good, honorable business and the staff is good.
This review was collected via phone interview by Customer Research Inc.

OC
Otis C.
Cicero, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Otis said they did the job in a timely manner and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Syracuse, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Richard said his vehicle seems to drive well even though he only drove it back to his house from the facility. He said he thought they handled everything well.
This review was collected via phone interview by Customer Research Inc.

SW
SUE W.
Bridgeport, NY
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015
Always friendly and yet very business like
Took care of my problem quickly during a very busy cold weather period...

MC
Mike C.
Manlius, NY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Mike said he was satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
East Syracuse, NY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Spoke with Frances. She said this business has been very good to her. The employees are very nice.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Syracuse, NY
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Ken said his overall experience was great. All of the people there are nice. He went to school with Ken and has used this business for 15 years.
This review was collected via phone interview by Customer Research Inc.

TR
Terri R.
Wampsville, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Terri said this business is quick and they have good customer service.
This review was collected via phone interview by Customer Research Inc.