ReScore Reviews™ (45)
The recommendation for unnecessary new spark plugs occurred before Josh Irvin took over as our service advisor. Josh Irvin IS NOT the individual that recommended new spark plugs.
Thank you for your feedback. I am sorry for the experience your had while in for service. The gentleman that help prior to Josh is a new hire and still learning the Service Write Up Process and didn't properly review the vehicle history. Josh is definitely a valuable asset to the team. I would like the opportunity to make this right. Please call me at your earliest convenience.Mike West
Larry H. Miller Southwest Hyundai