Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

2340 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.2972976/5Overall Rating 4.2972976/5Overall Rating 4.2972976/5Overall Rating 4.2972976/5rating 4.2972976
Original
Overall Rating 2.0270314/5Overall Rating 2.0270314/5rating 2.0270314rating 2.0270314rating 2.0270314
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Albuquerque, NM
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Service
All my questions were answered and I decided to go with the work recommended. It is important that my car runs well and gets the service it needs. I have always been happy with the cars I have had from Hyundai.

Verified Customer
Albuquerque, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
The service staff.
The service staff was great to work with.

RA
Roberta A.
Albuquerque, NM
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Excellent Service
I always receive great service when I come here!!

Verified Customer
Belen, NM
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
LBT
Good service!

RB
Robyn B.
Albuquerque, NM
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Shawn O
Shawn keeps me on the road with the best service suggestions. Straightforward and friendly.

RG
Rosie G.
Albuquerque, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2018 Category: Service
I believe they dont give me stellar derbive because i am old and a womam
Call me if you care. 5053155237
Michael W. from Larry H. Miller Southwest Hyundai responded on 11/14/2018

I am terribly sorry for the experience you had. I will call you this morning. 

Mike West
Service Manager
Larry H. Miller Southwest Hyundai
505-559-9713
michael.west@lhmauto.com


Verified Customer
Albuquerque, NM
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good service.
It's nice to get your car washed and serviced all in one place.

PP
Pamala P.
Albuquerque, NM
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service in general is always great. Very courteous and professional .
Great Service

FJ
Feroza J.
Albuquerque, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Love Hyundai Service
Shaun Osborne always gives great personalized service! His new service associate was also helpful! In fact everyone there does, even Debbie, the salesperson, even tho I didn’t need a new car, just now!

EB
Edval B.
Albuquerque, NM
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
GOOD TIMELY SERVICE
Friendly

Verified Customer
Albuquerque, NM
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service!
They are awesome

Verified Customer
Albuquerque, NM
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/07/2018 Category: Service
A very good place to buy vehicles
Everyone in the sales department very friendly and knowledgeable
Michael W. from Larry H. Miller Southwest Hyundai responded on 11/09/2018

Thank you for your feedback. I am sorry for the experience you had. Please call me to discuss.

Thank you

Mike West
Service Manager
Larry H. Miller Southwest Hyundai
505-559-9713
michael.west@lhmauto.com


TW
Tracy W.
Albuquerque, NM
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Just want I wanted, when I wanted it.
Thank you all !
:)

Verified Customer
Moriarty, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Awesome as always
Service team is great

RH
Rebeca H.
Albuquerque, NM
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great service as always!
Quick, profession and efficient.

Verified Customer
Albuquerque, NM
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Always satisfied with Southwest Hyundai
They make sure my car is well taken care of

DL
Deborah L.
Edgewood, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Prompt service and shuttle service to/from work is nice.
I get my oil changes at Hyundai for the first year at no cost so am taking my vehicle there. Depending on the cost of oil changes once my "freebies" run out will determine if I continue to take my vehicle there. I was surprised to hear that the tread on my tires was pretty low since I just bought the vehicle in March 2018. The tech said they will probably need to be replaced in the spring. So it appears the tires were not as good as I thought they were when I purchased the vehicle. I'll have to pay better attention to that in the future.

LK
Lynne K.
Los Lunas, NM
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Service department
It bears repeating.....your service department is the best feature of your organization. Veterans like Shawn are irreplaceable....and new folks like Josh and Seth are gifts to your organization. And let's not forget the technicians....the boots on the ground. They consistently do outstanding work.....my comment to you as an organization is do well by these employees .....without them you would not have an outstanding organization.

WC
William C.
Albuquerque, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great service and deal!
Gave a great trade-in price and then when they knew a competitor may be involved they made it even higher! $1500 over KBB value. Gave a much better deal than the other local competitor here and had the car ready for me when I arrived to do all the paperwork.

LF
Lee F.
Albuquerque, NM
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great Service
Friendly knowledgeable employees