Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2440 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.3333315/5Overall Rating 4.3333315/5Overall Rating 4.3333315/5Overall Rating 4.3333315/5rating 4.3333315
Original
Overall Rating 1.974359/5rating 1.974359rating 1.974359rating 1.974359rating 1.974359
93% Would Recommend
99% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Albuquerque, NM
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Professional and friendly
Sean Osborne was very helpful and went the extra mile for us. We are very pleased with everyone in the service dept.

MP
Margaret P.
Albuquerque, NM
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Customer service was Awesome
Staff always prompt and courteous

RB
Rose B.
Albuquerque, NM
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great service
Maintenance was done well and quickly. Staff is helpful and polite

K4
Kob 4.
Albuquerque, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Awesome
.

CC
Christine C.
Los Lunas, NM
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great customer service
I won’t go anywhere else! Excellent sales team. Excellent service department personnel. Excellent service from the finance department. They listened to what I wanted, and they found the ideal vehicle for me. 100% satisfied.

GS
Greg S.
Albuquerque, NM
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Software update
Handled promptly, no problems.
Service department is run very smoothly.

Verified Customer
Fairacres, NM
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
Needed more SUV to pick oneb
But it was great but but
Michael W. from Larry H. Miller Southwest Hyundai responded on 01/18/2019

Thank you for your feedback. We strive for 5's and are concerned with this score. I would like to speak with you in detail regarding this visit. Please call me at your convenience. 

Mike West
Service Manager
Larry H. Miller Southwest Hyundai
505-559-9713
michael.west@lhmauto.com

KA
Keith A.
Belen, NM
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
Always courteous and helpful

Verified Customer
Bosque, NM
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Awesome
The customer service

AH
Amy H.
Albuquerque, NM
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Josh is awesome!
Josh is amazing. I had a lot of issues with trying to schedule service, getting parts ordered, and organizing the whole ordeal. As soon as Josh started working on my case everything came together and he really made it happen. I finally got all my recall issues resolved! I would recommend this dealership but only with the caveat that they get an agent, preferably Josh, assigned right away.

RV
Robert V.
Albuquerque, NM
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Efficient & Effective
Shawn explained clearly what was wrong with the vehicle & included under warranty. He also apprised me about maintenance that needed & why, as well as maintenance that was optional at this point in time; I could tell from his communication that he knew the technical aspects well. He pushed hard to get parts ordered & received quickly so that I got the car back 2 days quicker than I had expected. Shuttle service was appreciated. All service dept employees were friendly.

FP
Frank P.
Albuquerque, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Old
I came late to your dealership with a damaged tire. I use a walker the service rep helped me into
the waiting room. This rep installed a new tire arranged the insurance and sent this 96 year old home a happy camper.

KC
Kerry C.
Albuquerque, NM
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Customer Service
Customer service is number one at this dealer. They bend over backwards to please you!

Verified Customer
Albuquerque, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
good and friendly service
good and friendly service performed in a timely manner

BS
Baloise Bj S.
Los Lunas, NM
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great
BEST SERVICE IN NEW MEXICO

Verified Customer
Albuquerque, NM
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Oil change
Awesome fast service. I highly recommend.

DR
Dennis R.
Las Cruces, NM
2019 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Service good facility sucks
The service was professional and timely but the facility is dated waiting lounge dated and small ackward access to service area poor parking compared to larry miller toyota in albuquerque night and day fix the place up!

RB
Robyn B.
Albuquerque, NM
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
SHAWN :)
Last minute appt...Shawn got my car in and out by EOD:)

SK
Susan K.
Albuquerque, NM
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
ALWAYS GREAT SERVICE
I always have a great experience at this dealership's Service Dept. Shawn, and the other Service staff are absolutely wonderful. They're knowledgeable, professional, attentive, and just great people. The quality of work is fantastic.

WA
Wayne A.
Albuquerque, NM
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service neede
Everyone was very helpful in getting my car fixed.
Thanks to all at this dealership.