Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

687 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


JM
James M.
Kansas City, MO
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with James. He said the service was great.
This review was collected via phone interview by Customer Research Inc.

CH
Cheryl H.
Kansas City, MO
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Cheryl said the staff did what they said they were going to do, and they did it at the price they promised. The staff was great, they were honest with her, which was quite refreshing. There were no hidden prices with the repairs. She came in looking for a second opinion on what another business had quoted her with, and they were able to do the service for half of the cost of what the other business estimated. Additionally, the staff told her that 3 of the 6 repairs that the other business had told her to get weren't even needed. She needed to work with someone that wasn't going to try to cheat her out of her money, and the business was honest with her, which she appreciated. Amy was professional and answered all of her questions. If she needs any more repairs or service in the future, she will be bringing her vehicle back.
This review was collected via phone interview by Customer Research Inc.

KC
Kenny C.
Missouri
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kenny said they did exactly what they said they were going to do. The price is what they quoted him and they are honest.
This review was collected via phone interview by Customer Research Inc.

CS
Curtis S.
Kansas City, MO
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Curtis said the business does a good job,
This review was collected via phone interview by Customer Research Inc.

AR
Anthony R.
Kansas City, MO
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Anthony said he liked the service at this business. It is the first place he went to that kept him updated during the repair process.
This review was collected via phone interview by Customer Research Inc.

OG
Orlando G.
Kansas City, MO
Lincoln Continental
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Orlando said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Kansas City, MO
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/04/2018 Category: Service
James said the facility did a diagnostic and was trying to charge him for stuff he did not need. He took his vehicle somewhere else for the work.
This review was collected via phone interview by Customer Research Inc.

MA
MITCH A.
Leawood, KS
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Fast, friendly and very reliable service.
I have been going to Larry's for over 5 years because it is a friendly, family atmosphere and they are always looking out for my best interest.

CB
Chris B.
Kansas City, MO
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Chris said the business went above and beyond to meet his service expectations.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Kansas City, MO
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Honest and Excellent in all ways!
We have used Larry’s Auto Service for many years, and they have always done excellent work for us!

BG
Betsy G.
Kansas City, MO
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Betsy said her experience was great. Amy was wonderful and took care of her.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
MO
Chevrolet Astro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Steve said this business provided excellent service. The mechanics were very honest, nice, and did really great work. . He was satisfied with this experience.
This review was collected via phone interview by Customer Research Inc.

DR
Dawuan R.
Kansas City, MO
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Dawuan said this business was very good and efficient.
This review was collected via phone interview by Customer Research Inc.

DH
Danny H.
Kansas City, MO
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Danny said the business did quality work on his vehicle and it runs great.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Lees Summit, MO
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Paul said the employees were friendly. They provided efficient service. The work was done right. The service was at a low cost.
This review was collected via phone interview by Customer Research Inc.

DE
DONALD E.
Kansas City, MO
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Outstanding Service
Larry's Auto Service has provided excellent service to my vehicles. The customer service and work is great!! I have in the past and will continue to recommend them to friends and business associates.

RB
Rc B.
Kansas City, MO
Mercedes-Benz S430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
RC said the staff is honest and fair.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Leavenworth, KS
Jeep Liberty
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2018 Category: Service
Chris said he didn't really interact with anyone he gave them the payment and the staff gave him his keys.
This review was collected via phone interview by Customer Research Inc.

LR
Leonard R.
Kansas City, MO
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Leonard said he's always been treated fairly with this business.
This review was collected via phone interview by Customer Research Inc.

BC
Barry C.
Kansas City, MO
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Barry said the service was good. The employees were nice and did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 687 in total