Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

450 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


DH
Derk H.
Fort Wayne, IN
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Knowledge and integrity
Amazing service and value

SS
Stanley S.
New Haven, IN
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Stanley said the business has quality work anytime he goes there.
This review was collected via phone interview by Customer Research Inc.

TZ
Tony Z.
Indiana
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Tony said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

SW
Solomon W.
Willshire, OH
Chevrolet Caprice Police Patrol Vehicle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Solomon said this facility is the best.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
New Haven, IN
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service!!
We can always trust Lash to find things others missed, and repair in a timely manner.

KB
Ken B.
New Haven, IN
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Good experience
They were very detailed and did a good job. They kept in touch as the repairs became more complicated. But mostly they recognized me and called me by name,

KW
Kevin W.
Fort Wayne, IN
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kevin said the staff worked him right in and got everything done to his satisfaction, and there was nothing wrong that was deficient.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
Fort Wayne, IN
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Glenn said the business got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

CF
Craig F.
New Haven, IN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Automotive Service You Can Trust
Had some damage to the undercarriage of my car. Instead of selling me new parts, they were able to save the current ones and complete the repair. Saved me money and time.

JD
Jerry D.
Decatur, IN
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Jackie. She said she took her vehicle to 2 other places, and they didn't seem to get it right. Then she took it to this business. When she got it back, they had changed the oil and filter. They also gave her a list of stuff that needed to be done to the vehicle, in order according to what was most urgent. The other business's hadn't done this.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
New Haven, IN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Spoke with Margaret. She said the staff are kind, efficient and makes her comfortable. They are honest.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
New Haven, IN
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Derek said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New Haven, IN
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Friendly, prompt, great work
Prompt, friendly, great service. Would recommend.

RM
Richard M.
Fort Wayne, IN
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Richard said the employees did everything he asked them to do and didn't do anything that he didn't ask for.
This review was collected via phone interview by Customer Research Inc.

CH
Craig H.
Woodburn, IN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Craig said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mathew B.
New Haven, IN
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mathew said the service was really good. They were timely. He had to pick up his vehicle after hours. They waited for him, which he appreciates.
This review was collected via phone interview by Customer Research Inc.

DH
Derk H.
Fort Wayne, IN
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Quality service
Great reassuraning environment to have repairs and service done !

DH
Dennis H.
New Haven, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Sue. She said they are always dependable. They take her in right away.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Indiana
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jeff said the employees are honest, he trusts them and they always do well.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Marysville, OH
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kevin said the people at the business were nice, in a very stressful time. He stated he felt they were to the point, and honest.
This review was collected via phone interview by Customer Research Inc.