Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

477 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


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Dan E.
Coldwater, MI
Chevrolet Malibu
Verified Customer
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03/16/2019 Category: Service
Dan said the staff was understating and cooperative.
This review was collected via phone interview by Customer Research Inc.

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Bernard O.
New Haven, IN
Saturn VUE
Verified Customer
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03/15/2019 Category: Service
Bernard said his vehicle was fixed properly. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

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Brian A.
New Haven, IN
Honda Fit
Verified Customer
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03/08/2019
Thorough and honest
Exceptionally thorough and professional, competitive pricing, easy to get an appointment, straightforward and honest.

MM
Mark M.
Fort Wayne, IN
Ford F-150
Verified Customer
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02/24/2019
Never disappointed
Professional, honest, skilled, clean facility.

AS
Alba S.
Saint Joe, IN
Saturn VUE
Verified Customer
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02/23/2019 Category: Service
Alba said the service was done very quickly. The service was great.
This review was collected via phone interview by Customer Research Inc.

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Ashley S.
Fort Wayne, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Ashley said the business was friendly and they explained everything well.
This review was collected via phone interview by Customer Research Inc.

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Bill M.
Fort Wayne, IN
Chrysler Sebring
Verified Customer
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02/14/2019
Driveability diagnosis and repairs for 1999 Chrysler Sebring Convertible
Thank you so much for the timely repairs to my wife's car. Although the cost was much more than I was expecting (cost came to half the resale value of the car) I now understand, following your thorough explanation of the problem and the minimal choices in repair options, why it cost so much. Had chosen to have a "cheapie" part installed, it would have only come back to haunt me. And I do plan to keep the car indefinitely. I greatly appreciate that the final cost came to $100+ less than what had been quoted at the time that the repairs were authorized. Thank you so much.
Larry L., Owner from Lash Auto Service responded on 03/01/2019

Bill Thank you for your kind words we greatly appreciate your comments and your loyalty.


SS
Susan S.
Fort Wayne, IN
Dodge Grand Caravan
Verified Customer
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02/13/2019 Category: Service
Susan said this most recent visit was better than the last visit. She had trouble on the last visit. She wants to use them on a regular basis however she did have some trouble before. She left the facility and did not know there was no fluid in her vehicle. They did not refill it after checking it.
This review was collected via phone interview by Customer Research Inc.

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Paul M.
Fort Wayne, IN
Ford Escape
Verified Customer
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02/09/2019
Best service anywhere
As always Lash Auto Service is the best at what they do.

GM
Gray M.
Fort Wayne, IN
Lincoln Navigator
Verified Customer
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02/07/2019 Category: Service
Gray said that the place was pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

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Todd B.
Fort Wayne, IN
Honda CR-V
Verified Customer
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01/31/2019
Great
The people at Lash Auto are fantastic. I was a waiting customer and they kept me informed and did an excellent job on my car. I highly recommend them.

MM
Mark M.
Fort Wayne, IN
Ford F-150
Verified Customer
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01/24/2019
Good customer service!
My truck had stubborn coolant leak(s), the techs and mngmt worked hard to correct the problem and repair it UNDER the initial estimated cost.

JG
James G.
Fort Wayne, IN
Dodge Ram Wagon
Verified Customer
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01/16/2019 Category: Service
James said the business provided great service and he also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

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Donald P.
Fort Wayne, IN
Hyundai Santa Fe
Verified Customer
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01/16/2019 Category: Service
Donald said they did everything right.
This review was collected via phone interview by Customer Research Inc.

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Darla S.
New Haven, IN
Nissan Versa
Verified Customer
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01/16/2019 Category: Service
Spoke to Darla's daughter. She said the staff provide prompt and personal service.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
New Haven, IN
Toyota 4Runner
Verified Customer
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12/28/2018
Great Service
I have been going to Lash Auto for years. I have always had great service with good prices. I also feel that the honesty and integrity of the mechanics is at the highest so you don’t have to worry about getting something that you don’t need.

JK
Josh K.
Woodburn, IN
Mercury Mountaineer
Verified Customer
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12/22/2018 Category: Service
Josh said the service was quick, smooth and easy.
This review was collected via phone interview by Customer Research Inc.

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Mark M.
Indiana
Ford F-150
Verified Customer
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12/21/2018 Category: Service
Mark said they were great.. The staff there is very helpful.
This review was collected via phone interview by Customer Research Inc.

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Kathleen L.
Fort Wayne, IN
GMC Envoy
Verified Customer
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11/30/2018
Kathleen Lawson
I would not go any where else. Efficient and friendly. Always fix everything you need. So nice to go somewhere you are treated fairly. Will assist you with all your needs to get you out and running to very good condition. Can't thank them enough.

AB
Anthony B.
Indiana
Jeep Liberty
Verified Customer
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11/20/2018 Category: Service
Anthony said this business went above and beyond.
This review was collected via phone interview by Customer Research Inc.