Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

459 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


KL
Kathleen L.
Fort Wayne, IN
GMC Envoy
Verified Customer
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11/30/2018
Kathleen Lawson
I would not go any where else. Efficient and friendly. Always fix everything you need. So nice to go somewhere you are treated fairly. Will assist you with all your needs to get you out and running to very good condition. Can't thank them enough.

AB
Anthony B.
Indiana
Jeep Liberty
Verified Customer
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11/20/2018 Category: Service
Anthony said this business went above and beyond.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Fort Wayne, IN
Ford Escape
Verified Customer
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11/10/2018
Oil change
Excellent service as always.

CP
Clint P.
Monroeville, IN
Hyundai Sonata
Verified Customer
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11/10/2018 Category: Service
Clint said the business diagnosed the issue and fixed it quickly.
This review was collected via phone interview by Customer Research Inc.

MA
Maryann A.
New Haven, IN
Chevrolet Monte Carlo
Verified Customer
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11/09/2018 Category: Service
Mary Ann said they got her right in and right out. They didn't try to oversell her.
This review was collected via phone interview by Customer Research Inc.

JL
Jane L.
New Haven, IN
Toyota RAV4
Verified Customer
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11/07/2018
Tune up
Good service. Wonderful customer satisfaction attitude.

SU
Susan U.
New Haven, IN
Ford Expedition EL
Verified Customer
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11/03/2018
Honest, dependable and fair prices.
Not sure how they do it but they fit you in the schedule for a last minute oil change without much notice. Lash has saved me money with all the helpful free advice on vehicle maintenance. I knew they were honest when they let me know my vehicle did not need a repair that had been suggested by another garage.

BB
Bob B.
New Haven, IN
Chevrolet Colorado
Verified Customer
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10/20/2018
Great Service
Lash Auto is a great place to take your vehicle for service and repair. Larry is a person you can trust to do the right thing to make your vehicle work properly. His prices are fair. In addition this is a home town business that gives back to our community! I highly recommend Lash Auto

KO
Kyle O.
New Haven, IN
Ford Taurus
Verified Customer
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10/18/2018 Category: Service
Kyle said they were polite and timely.
This review was collected via phone interview by Customer Research Inc.

DH
Derk H.
Fort Wayne, IN
Buick LaCrosse
Verified Customer
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10/05/2018
Knowledge and integrity
Amazing service and value
Larry L., Owner from Lash Auto Service responded on 10/18/2018

Derk, Thank you for taking the time to review us, We also want to thank you for allowing us to maintain your vehicles.


SS
Stanley S.
New Haven, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Stanley said the business has quality work anytime he goes there.
This review was collected via phone interview by Customer Research Inc.
Larry L., Owner from Lash Auto Service responded on 10/18/2018

Stan, Thank you for taking the time to review us, and thank you for your patrionage . Your input is always valued.


TZ
Tony Z.
Indiana
Ram Pickup
Verified Customer
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09/29/2018 Category: Service
Tony said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.
Larry L., Owner from Lash Auto Service responded on 10/18/2018

Tony, Thank you for taking the time to review us, I wish we could have given you a better report on your previous truck. I am sure that your decision to replace the truck was the best option. and thank you for your trust in us.


SW
Solomon W.
Willshire, OH
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
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09/28/2018 Category: Service
Solomon said this facility is the best.
This review was collected via phone interview by Customer Research Inc.
Larry L., Owner from Lash Auto Service responded on 10/18/2018

Solomon, Thank you for taking the time to review us, We truly value the relationship with you and your company, although I can think of quite a few better ways to have met. Thank you for your trust in us.


SM
Steve M.
New Haven, IN
Jeep Liberty
Verified Customer
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09/24/2018
Great service!!
We can always trust Lash to find things others missed, and repair in a timely manner.
Larry L., Owner from Lash Auto Service responded on 10/18/2018

Steve, Thank you for taking the time to review us and your kind words. It is truly a pleasure to have you as a client. Thank you for allowing us to partner with you in maintaining your vehicle.


KB
Ken B.
New Haven, IN
Chevrolet Silverado SS
Verified Customer
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09/20/2018
Good experience
They were very detailed and did a good job. They kept in touch as the repairs became more complicated. But mostly they recognized me and called me by name,

KW
Kevin W.
Fort Wayne, IN
Jeep Commander
Verified Customer
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09/20/2018 Category: Service
Kevin said the staff worked him right in and got everything done to his satisfaction, and there was nothing wrong that was deficient.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
Fort Wayne, IN
Buick LeSabre
Verified Customer
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09/15/2018 Category: Service
Glenn said the business got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

CF
Craig F.
New Haven, IN
Honda CR-V
Verified Customer
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09/11/2018
Automotive Service You Can Trust
Had some damage to the undercarriage of my car. Instead of selling me new parts, they were able to save the current ones and complete the repair. Saved me money and time.

JD
Jerry D.
Decatur, IN
Chevrolet TrailBlazer
Verified Customer
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09/11/2018 Category: Service
Spoke with Jackie. She said she took her vehicle to 2 other places, and they didn't seem to get it right. Then she took it to this business. When she got it back, they had changed the oil and filter. They also gave her a list of stuff that needed to be done to the vehicle, in order according to what was most urgent. The other business's hadn't done this.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
New Haven, IN
Honda Odyssey
Verified Customer
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09/06/2018 Category: Service
Spoke with Margaret. She said the staff are kind, efficient and makes her comfortable. They are honest.
This review was collected via phone interview by Customer Research Inc.