Lee Hyundai of Goldsboro


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

463 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
94% Would Recommend
100% Business Response
Latest Review 6 days ago
David D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time. Very friendly and informative. "
Very good!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:57 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/16/2017

Thank you for your positive feed back! You can count on us for all your service needs 

Brandon Magliochetti
Service Manager
919-587-0500

Kenneth N. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best of The Best"
Goldsboro's Lee Hyundai is the best dealer I've ever experienced, especially the Service and Parts Department. Honest, trustworthy and dependable this dealership has it all.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:13 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/16/2017

Glad we got a chance to see you! Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

Erica C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
So friendly like home
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 08:10 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/15/2017

Thank you for your positive feed back! We do our best to make every customer feel at home. We are glad to help you in need!

Brandon Magliochetti
Service Manager
919-587-0500

Fred L. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai dealer"
Friendly, nice facility, reasonable prices
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:18 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/12/2017

Thank you for your positive feed back! It was great to see you again! Please hang onto that coupon that was sent to you for any future service that you may need. 

Brandon Magliochetti
Service Manager
919-587-0500

PHILLIP S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone very considerate."
Great dealership.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 12:30 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/10/2017

Thank you for taking time to filling out the survey! We always like to see how we are doing in the service dept!

Brandon Magliochetti
Service Manager
919-587-0500

Roger P. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last visit"
Brandon, Heath and Darrin are great!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/10/2017 11:29 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/10/2017

Thank you for your feed back ! Also Thank you for dinner!!!!

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership!"
The location is convenient and easy to find. The service advisors are friendly and the work is completed in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/09/2017 06:42 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/09/2017

Thank you for taking the time to let us know how we are doing! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very timely manner "
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:18 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/09/2017

Thank you for your positive feed back! We do our best to try and get every customer out in a timely manner. Happy Holiday's!!!!

Brandon Magliochetti
Service Manager
919-587-0500

Swannett B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Prompt service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 04:58 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/07/2017

Thank you for your positive feed back! Our customers mean so much to us! Thank you for taking the time to let us know how we are doing.

Brandon Magliochetti
Service Manager
919-587-0500

Tawanna T. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tawanna T"
Customer service from some of the staff
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 10:21 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/06/2017

Thank you for your positive feed back 

Brandon Magliochetti
Service Manager
919-587-0500

Tanya G. on 11/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service"
The dealership was busy. I had a wait time of 1hour 45 minutes to have oil change and tire rotation.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/06/2017 04:11 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/06/2017

Thank you for your feed back 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great car buying experience!
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/05/2017 05:46 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/05/2017

Thank you for taking the time to let us know how we are doing in our service department! We always look forward to seeing you! 

Brandon Magliochetti
Service Manager
919-587-0500

Sandra H. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer. "
Friendly staff and easy to make appt.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/05/2017 03:39 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/05/2017

Thank you for your feed back! We appreciate every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

Elizabeth F. on 11/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick at getting the job done."
The service is good.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/04/2017 05:53 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/05/2017

Thank you for your feed back! We strive for perfect surveys it is very important to us! 

Brandon Magliochetti
Service Manager
919-587-0500

Kenosha B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Proficiency "
I love the friendly faces and smiles that greet you every step of the way! The lady that works the service desk is very kind and welcoming! She is definitely an absolute jewel and is very knowledgeable of many aspects inside of the establishment. Now if they could only put me in that 2018 Sonata!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/02/2017 07:02 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/02/2017

Thank you for your positive feed back! We really appreciate you taking the time to let us know how we are doing! Hope to see you soon! 

Brandon Magliochetti
Service Manager
919-587-0500

CARL L. on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant experience"
Friendly atmosphere, very professional. I was disappointed that the incorrect multi-point inspection sheet was attached, but understandable when handling several customers.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/02/2017 06:54 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/02/2017

Thank you for your feed back! We would be more than glad to send you your multi-point inspection in the mail. 

Brandon Magliochetti
Service Manager
919-587-0500

Mary M. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary Mitchell"
The service was great, it just took awhile to get an appointment that worked for me.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/01/2017 07:04 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/01/2017

Thank you for your positive feed back! We are in the process of hiring more help to accommodate our customers needs in a timely manner! 

Brandon Magliochetti
Service Manager
919-587-0500

Pamela H. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff are very friendly"
always on time
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 04:48 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 11/01/2017

Glad to hear you had a great experience! We do our best to please every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

Prudence B. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job!!"
Was at this dealer purchasing another vehicle. Interior light had not been working for many years, so we asked while we were there if they could take a look/fix it. They found that the bulb was not screwed in properly and there was no charge. I appreciate the honesty. They could have told me it was something else that would cost a lot to repair.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 10/25/2017 01:11 PM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 10/25/2017

Thank you for your positive feed back!

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 03:18 AM
Brandon J M., Service Manager at Lee Hyundai of Goldsboro responded on 10/23/2017

Thank you for your positive feed back! We are always tried to please every customer and meet there needs! 

Brandon Magliochetti
Service Manager
919-587-0500

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