Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

601 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


PR
Peggy R.
Goldsboro, NC
2017 Hyundai Sonata Hyb
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Customer service
Acceptable
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/18/2018

Thank you for your positive feed back! We strive for perfect surveys! 

Brandon Magliochetti
Service Manager
919-587-0500


BR
Beth R.
Butner, NC
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Consistent
I bought my Santa Fe at Lee Hyundai in Goldsboro back at the end of 2012 and they have serviced it ever since then. They have consistently provided quality work and the staff have always been friendly and courteous.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/18/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500


ML
Mike L.
Kinston, NC
2017 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2018 Category: Service
15,000 mile service
Service took to long to complete, over an hour. Cost was very high
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/18/2018

Thank you for your positive feed back! Service time with a wash takes about 1.5 hrs to complete with the courtsey wash!

Brandon Magliochetti
Service Manager
919-587-0500


CM
Cora M.
Kinston, NC
2010 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Excellent customer service
Excellent customer service
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/17/2018

Thank you for your positive feed back! We look forward to seeing you again! 

Brandon Magliochetti
Service Manager
919-587-0500


JE
John E.
Mount Olive, NC
2015 Hyundai Genesis
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/17/2018 Category: Service
Rude
I made a 3 o'clock appointment for a simple oil change. I was told an hour after arrival that they had not commenced work because they had had to call an emergency meeting and had called workers off of servicing automobiles. As result, my own business was disrupted and my staff had to remain at work well past their normal hours. .
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/17/2018

Thank you, we apologize for any inconvenience. I will be in contact with you. 

Brandon Magliochetti
Service Manager
919-587-0500


KD
Kelly D.
Clayton, NC
2016 Hyundai Azera
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Poor Service and No Follow up!
Poor Service and No Follow up after they damaged all 4-Rims of my Azera!
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/14/2018

I apologize for the inconvenience, I will be in contact with you first thing in the morning. We promise to always take care of our customers! Look forward to talking with you tomorrow morning. 

Brandon Magliochetti
Service Manager
919-587-0500


JC
Jennifer C.
Goldsboro, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Customer service
As always a wonderful experience with a Hyundai of Goldsboro! The service Dept is top notch and very professional!!
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/10/2018

Thank you for your positive feed back! We look forward to seeing you again! 

Brandon Magliochetti
Service Manager
919-587-0500


TG
Tiffany G.
Washington, NC
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Customer Service
Great customer service. They were also very fast with the work.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/08/2018

Thank you for your positive feed back! We strive to please every customer in a timely manner!

Brandon Magliochetti
Service Manager
919-587-0500


SB
Stephen B.
Goldsboro, NC
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Excellent service team!
I’ve never had any issues with getting my vehicles serviced. Excellent service team!
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/08/2018

Thank you for your positive feed back! We always look forward to seeing you come in for service! Thank you for being a loyal customer here!

Brandon Magliochetti
Service Manager
919-587-0500


JG
Jaime G.
Smithfield, NC
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
They take care of my needs
I have been buying Hyundai vehicles for the last ten years and every year im happier thanks to Lee Hyundai
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/07/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500


LW
Lisa W.
Fremont, NC
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great Experience!
Tevin and Brandon are awesome and were very helpful with my car. Thanks again!!
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/07/2018

Thank you for taking time to let us know how we are doing! Anytime you need anything feel free to call us! 

Brandon Magliochetti
Service Manager
919-587-0500


Anonymous avatar
Verified Customer
Goldsboro, NC
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Lee Hyundai
Nice people Who have your best interest at heart.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/06/2018

Thank you for your positive feed back! We strive to please every customer 

Brandon Magliochetti
Service Manager
919-587-0500


ND
Nicole D.
Micro, NC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Service
The service is great and fast.. I never have any problems and they always make sure I’m taken care off..
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/06/2018

Thank you for taking time to fill out this survey! As for you, you will always be taken care of! We provide the best service to you! Can't wait to see this house you are wanting to build!!!!

Brandon Magliochetti
Service Manager
919-587-0500


RP
Raymond P.
Greenville, NC
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Great Service & People
Always get great service and enjoy the people
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/05/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500


SS
Shaun S.
Kinston, NC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Great
Customers service is great
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/05/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500


RB
Ruth B.
Goldsboro, NC
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
The atmosphere is pleasant, the staff is professional and personal, the job is always well done
I feel like I am always seen as a person first , then a customer.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/02/2018

Thank you for your positive feed back! We always look forward to seeing you! 

Brandon Magliochetti
Service Manager
919-587-0500


Anonymous avatar
Verified Customer
Selma, NC
2018 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
good service and good knowledgeable staff
Staff very knowledgeable, excellent service.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/01/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500


DP
David P.
Goldsboro, NC
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
40000 Service
Great job as usual.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/01/2018

Thank you for your positive feed back! It's always a pleasure to see you! 

Brandon Magliochetti
Service Manager
919-587-0500


JB
John B.
Goldsboro, NC
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
excellent facility
Everything was great. The staff is always very friendly and courteous. The work was completed in a timely manner. They also washed my car before returning it to me. Great facility.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/01/2018

Thank you for your positive feed back! We strive to please every customer!

Brandon Magliochetti
Service Manager
919-587-0500


JB
Jerry B.
Creswell, NC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Fast and efficient.
We stopped in for a state inspection. We didn't have an appointment, but we were seen promptly and the service manager even addressed a recall issue which we had forgotten about. They even provided a complimentary car wash. Even spent a few minutes with Chris, a service tech in the rear , who really brightened my day with his sage advice and refreshing disposition. Very nice visit.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 05/29/2018

Thank you for your positive feed back! We always strive to please every customer !!!

Brandon Magliochetti
Service Manager
919-587-0500