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Lee Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,612 Reviews)
77
Write a Review
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Score Details

5 stars
76%
4 stars
12%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
221
Total ReScores™
4.8
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(888) 808-0975
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1960 Skibo Road Fayetteville, NC 28314
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,612 Reviews)
Write a Review
Recent Reviews
NB
gravatar
Nicholas B.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2026
0
Category: Service
Poor Customer service and unprofessional behavior
I am here now for a scheduled service, and after the gentleman greeted me and walked me over to 2 associates they never once recognized me or even looked my way. One even looked over her shoulder to see if or why the other staff didn't check me in. I'm standing there patiently but the one who looked over her shoulder I already knew her behavior and wasn't surprised that she was being moody and disrespectful. No one said one minute or anything until after one last finally said I'll be right with you sir or someone will to that effect. After she said this the other woman finally took the liberty to say something to me and acted as if she was unaware why I was Standing there waiting. So I reminded her the guy literally just brought me over and stated the deal. Neither one of you gave a courtesy acknowledgement or said anything or looked my way until minutes later. If you're busy, cool I understand customer waiting service but communication is still key ladies and gentlemen. But as I shared here with her ally visits have been very bad because the staff are either rude and impatient or simply sarcastic and inattentive. I didn't need a lecture or explanation on why I'm here or what other customers need to hear, I know the ropes and my purpose in visit which should be in the system logged as it was confirmed the prior night. Is it a problem asking to reassure and confirm of course not, but don't become all attentive now as if I was holding you up. Neither of you wanted to service me and it was as if they both wanted to see who will say something first. I dont care who services me just get my vehicle in the garage so that I can go. Its nothing personal with me it's business. But it appears your staff make things personal and projecting which I don't appreciate. With that said do better or not. Just expect my language to be the same in return but more so in an educated form. No apologies needed just show in your demonstrations. Peace!!!
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