ReScore Reviews™ (9)
Thank you for your honest review, we strive to be customer service friendly and fix it right the first time. Anytime you have a vehicle need we are here for you. And, the coffee pot is always on!
We are disappointed we didn't meet your expectations. Your complaint stated you had to wiggle the shifter to make the vehicle start, Tech found that the starter has a dead spot. Tech was able to get it to fail once out of 10 starts. Tech recommends replacing the starter. You opted to decline repairs at this time and ask to reschedule. We also provided a courtesy multipoint inspection of your vehicle when it was here and the Tech found the following items during the MPI:
~ Front Brakes shake during moderate braking
~ Front Shocks are dead, rattles over bumps
~ RR Tire has broken belt, vibration at highway speeds
~ Vehicle pulls to the right, Steering Wheel off-center
~ Serpentine belt worn
~ Rear Pinion Seal leaking, Rear Diff Fluid is low
~ Wipers streak will reschedule for repair.
We believe it is better to inform you of concerns when it addresses safety or potential costly repairs rather than when a breakdown occurs. If we are not the shop for you please find a shop you can trust who will perform an MPI anytime you service your vehicle so you can get repairs done before they cost you money.