Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

614 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


DY
Diedra Y.
Arizona
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Diedra said this business explained everything to her and she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

EC
Erick C.
Tempe, AZ
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Erick said the business was helpful, honest and the quality of work was good.
This review was collected via phone interview by Customer Research Inc.

LM
Lindsey M.
Arizona
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Spoke with Lindsay's stepfather. He said they were quick, and easy to work with.
This review was collected via phone interview by Customer Research Inc.

MF
Margie F.
Phoenix, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Margie said the service from this business was fast, great and the receptionist was informative.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Tempe, AZ
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
As always...Lifetime Auto is my go-to mechanic!
Honestly, tons of people just fill these out with "sure...I like the business". But the truth is, I trust Alex and Brian with my vehicle and my kid's vehicle! And that says a lot! The work is done right the first time, Alex is always straight up about what needs to be done asap, and what can wait. Lifetime Auto is my mechanic of choice....period. In my opinion, you won't be sorry if you make them your mechanic as well.

AM
Audrey M.
Tempe, AZ
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Audrey said this business is super helpful. She said the office staff was honest and they gave her a coupon for a free oil change.
This review was collected via phone interview by Customer Research Inc.

EP
Elizabeth P.
Chandler, AZ
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Friendly, patient, knowledgeable and efficient.
I would recommend everyone to use Lifetime Automotive when looking for a trustworthy mechanic. They're the best!

DB
Davis B.
Tempe, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Davis said everyone at this business was super nice and helpful.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Arizona
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Robert said the business is honest and they have genuine mechanics.
This review was collected via phone interview by Customer Research Inc.

JA
Johnna A.
Mesa, AZ
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Johnna said the staff at this business were super nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AR
Anna R.
Chandler, AZ
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Anna said she was happy with the timely service.
This review was collected via phone interview by Customer Research Inc.

DD
Darren D.
Phoenix, AZ
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Darren said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Mesa, AZ
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Spoke with Kandice. She said the staff at the business are friendly, nice, and very clear about what is going on.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Chandler, AZ
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017
Great service!
New ball joints & sway bar links on the wife's car has it riding much smoother. Thanks!

CM
Cassie M.
Chandler, AZ
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017
Great customer service!
Everyone I've met at Lifetime has been very friendly, professional, and knowledgeable

SC
Sierra C.
Tempe, AZ
Saturn Ion 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Sierra said this is a great business and the people are really friendly.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Sierra for allowing us to handle your vehicle's starter assembly replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

RC
Rashawn C.
Grand Rapids, MI
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Rashawn said everyone was polite. The service was finished in a timely manner and they communicated very well.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Rashawn for allowing us to handle your vehicle's A/C check & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

MG
Meredith G.
Fairbanks, AK
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Meredith said the guys at this business have taken care of her for several years now. She lives in Alaska, and drives to Phoenix twice a year. Every time she comes into town, she comes to this business. They check out her vehicle and make sure it is safe to drive, all the way to Alaska. She is totally confident in them, and she them. She appreciates everyone she has dealt with. They go out of their way to take care of her. It was a really good, personable experience. She wishes they were in Alaska.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Meredith for allowing us to handle your vehicle's full synthetic premium oil change, air filter replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

NH
Nick H.
Tempe, AZ
Dodge Dakota
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/23/2017 Category: Service
Nick said he had to take his vehicle back to this business 3 times, and his brakes are still squeaking. They told him his battery was dead, but he had it checked somewhere else, and it registered at 100 percent.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Nick,

We're very sorry that you had a bad experience with us.  We would like the opportunity to make it right for you.  Sometimes the noises on the older trucks, especially those that have seen years in cold, snowy climates can require we go further than the normal brake job to isolate and fix all the groans & creaks.

As for the battery, that is unusual, our battery test equipment appears to be properly calibrated (we just double-checked it).  Just in case, if you choose to continue with your current battery, you may want to ensure you have roadside assistance coverage.  

Again, sorry for the inconvenience & thank you for bringing this to our attention and as we discussed on the phone, please let us know what it's going to take for us to make this right.  We believe you'll find that we're willing to go that extra mile to get you back to happy and keep you as a valued customer.

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

ZB
Zach B.
Arizona
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Zach said he was happy with the quick and helpful service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Zach for allowing us to handle your vehicle's water outlet housing & surge tank hose replacement. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

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