Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

599 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


SC
Sierra C.
Tempe, AZ
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Sierra said this is a great business and the people are really friendly.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Sierra for allowing us to handle your vehicle's starter assembly replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
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480-684-2053

RC
Rashawn C.
Grand Rapids, MI
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Rashawn said everyone was polite. The service was finished in a timely manner and they communicated very well.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Rashawn for allowing us to handle your vehicle's A/C check & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
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480-684-2053

MG
Meredith G.
Fairbanks, AK
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Meredith said the guys at this business have taken care of her for several years now. She lives in Alaska, and drives to Phoenix twice a year. Every time she comes into town, she comes to this business. They check out her vehicle and make sure it is safe to drive, all the way to Alaska. She is totally confident in them, and she them. She appreciates everyone she has dealt with. They go out of their way to take care of her. It was a really good, personable experience. She wishes they were in Alaska.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Meredith for allowing us to handle your vehicle's full synthetic premium oil change, air filter replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

NH
Nick H.
Tempe, AZ
Dodge Dakota
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/23/2017 Category: Service
Nick said he had to take his vehicle back to this business 3 times, and his brakes are still squeaking. They told him his battery was dead, but he had it checked somewhere else, and it registered at 100 percent.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Nick,

We're very sorry that you had a bad experience with us.  We would like the opportunity to make it right for you.  Sometimes the noises on the older trucks, especially those that have seen years in cold, snowy climates can require we go further than the normal brake job to isolate and fix all the groans & creaks.

As for the battery, that is unusual, our battery test equipment appears to be properly calibrated (we just double-checked it).  Just in case, if you choose to continue with your current battery, you may want to ensure you have roadside assistance coverage.  

Again, sorry for the inconvenience & thank you for bringing this to our attention and as we discussed on the phone, please let us know what it's going to take for us to make this right.  We believe you'll find that we're willing to go that extra mile to get you back to happy and keep you as a valued customer.

LIFETIME AUTOMOTIVE
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480-684-2053

ZB
Zach B.
Arizona
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Zach said he was happy with the quick and helpful service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Zach for allowing us to handle your vehicle's water outlet housing & surge tank hose replacement. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
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480-684-2053

MD
Mike D.
Tempe, AZ
RAM Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Mike said his experience with this business was great. They didn't try to upsell him on anything and they got the work done quickly. Everybody on staff was polite and helpful. There was actually less work needed on his vehicle than he was expecting.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Mike for allowing us to handle your vehicle's AC blower motor along with the Evac/Recharge of your AC system. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
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480-684-2053

PG
Payton G.
Scottsdale, AZ
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Payton said she liked everything. They only thing she would change, is that she had to wait a bit, upon her arrival before being greeted and checked in.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Payton for allowing us to handle your vehicle's diagnostic. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

TB
Terry B.
Tempe, AZ
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Terry said this business does a fantastic job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Terry for allowing us to handle your vehicle's headlight bracket installation, trim screws & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

JH
John H.
Tempe, AZ
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
John said he was very pleased with the work this business performed. The prices were reasonable, they were very accommodating and friendly.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you John for allowing us to handle your vehicle's shock absorber & air line installation & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

AO
Amie O.
Phoenix, AZ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017
Oil Change
This place was very clean. The staff was very friendly and professional. They made the process quick and easy.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Amie for allowing us to handle your vehicle's oil change & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

AA
Aaron A.
Englewood, CO
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Aaron said this business was very helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/17/2017

Thank you Aaron for allowing us to handle your vehicle's new radiator install.  We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

MN
Manny N.
Gilbert, AZ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
A/C Compressor work
Great job Alex. Especially the ability to convince the warranty company to replace with genuine parts.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Manny for allowing us to handle your vehicle's warranty work on the AC system. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

BB
Barbara B.
Arizona
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Barbara said the business is great and they do a wonderful job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Barbara for allowing us to handle your vehicle's power steering flush, rack and pinion replacement, premium (BG 2-part) oil change & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

LW
Larry W.
Mesa, AZ
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Larry said he received excellent service from this business. They were prompt, and thorough. They did a diagnostic and checked everything out. It was his first time going to this business, since he just moved to the area and he said it was an excellent experience.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Larry for allowing us to handle your vehicle's fuel pump module assembly replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

KA
Kisha A.
Chandler, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Kisha said she liked their customer service.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Kisha for allowing us to handle your vehicle's engine air filter & cabin air filter replacement.  We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

JL
Jake L.
Tempe, AZ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Jake said he is satisfied with the good service the business provides.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Jake for allowing us to handle your vehicle's air induction service, cabin air filter replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

TW
Tony W.
Tempe, AZ
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Tony said he randomly found this business and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Tony for allowing us to handle your vehicle's premium (BG 2-part) oil change, idler arm replacement, alignment & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

SS
Sudhanshu S.
Tempe, AZ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Sudhanshu said he was able to book an appointment with this business. They got his vehicle in on time and the service was satisfactory.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/17/2017

Thank you Sudhanshu for allowing us to handle your vehicle's full synthetic oil change, tire rotation, air induction service, battery terminal service & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

FW
Forest W.
Mesa, AZ
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Forest said he had a good experience with this business. His vehicle has been running well and the gentleman at the front desk was very welcoming and easy going.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/13/2017

Thank you Forest for allowing us to handle your vehicle's BG 2-part premium oil change & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

ED
Eugene D.
Tempe, AZ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Eugene said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/13/2017

Thank you Eugene for allowing us to handle your vehicle's brake job, brake fluid service & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

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