Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(594 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 5 days ago

Reviews


HE
Helena E.
Lancaster, OH
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
Great service.
Great place to have routine service done on your car. The customer service is great.
My care had routine service plus new windshield wipers applied. These replacement wipers are great and of high quality. Love them!! Such an improvement. Everyone is so nice and the service multi-point inspection I receive via email is extremely helpful.

SS
Steve S.
Bremen, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Great ownership and customer care
For setting the appointment to pick-up. Andrea and Rich always make you feel like family. Rich’s vehicle inspection system not only allows them to check every point but, provides the customer the ability to see what their seeing and make informed decisions as they sit down and go through it with you.

DS
Doug S.
Bremen, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Spoke with Linda. She said they do the best job that they can.

GP
Greg P.
Sugar Grove, OH
Nissan Rogue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Trust
Lines quickly diagnosed the issue and got it fixed. Car runs great now.

JJ
Jessica J.
Bremen, OH
Ford Freestar Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020
Always willing to help
Rich, the boys and Andrea are always willing to help. They worked on my van I got it back and there was still something a miss it was through no fault of there own mind you. I dropped it off unannounced and they figured it out. You really can't ask for better people to work on your vechile. Trust is a rare quality to find in a shop these days. To them it's not about collecting your money it is about developing a customer relationship.

JE
John E.
Rushville, OH
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020 Category: Service
John said he has been going there for a few years, they are friendly and have always done a good job for him.

VS
Valerie S.
Lancaster, OH
Dodge Caliber
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Fuel System
Had the entire fuel system replaced due to rust and leaks. They did a great job of explaining new findings as the service progressed. Very pleased with the results. Everything was explained in detail, quotes were updated. And I REALLY appreciated the coupon!

CS
Chris S.
Bremen, OH
Saturn VUE
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
Great work as always
I never need to worry about the work with Lines Auto, if there is an issue Rich and his staff gets it taken care of right away. Thanks again!

HO
Harry O.
Baltimore, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020 Category: Service
Harry said the way everything was done, it was done right, when they said it would be done it was done, and he had no problem.

JC
Jason C.
Bremen, OH
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Service
Jason said they were responsive, personable, and timely with getting him information.

VS
Valerie S.
Lancaster, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Reliable, punctual, friendly
Routine maintenance appointment, they had me in and out, reviewed the work done , as well as recommendations to repair things they noticed. No pressure, just explanations and price quotes.

DD
Dani D.
Lancaster, OH
Chevrolet Colorado
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Service
Dani said they communicated very well .

BR
Bill R.
Logan, OH
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Spoke with John. He said the business did excellent work and they also kept him informed of every thing.

JE
John E.
Lancaster, OH
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020
Service to our Nissan altima
Andrea and Rich always there for us to keep with our travels with confidence.

LY
Loren Y.
Bremen, OH
Nissan Rogue Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Rich and Andrea always treat the customer with great respect and honesty
I can always count on getting great service and quality work done at Lines Auto Service