Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 510 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 10 days ago

Reviews


HE
Helena E.
Lancaster, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Customer Service
Lines Auto Service has great customer service. Everyone is courteous and professional. The lady who is at the front desk is a great asset for this company. She is always pleasant to talk with and is very helpful. The mechanics do an excellent job and are thorough in their inspections.

MG
Mark G.
Lancaster, OH
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Mark said Andrea does a good job answering the phones and taking information. She is helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

EH
Estella H.
Lancaster, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Excellent Service
Weather it is your personal schedule or The Lines auto schedule, they can always accommodate your schedule! From the front office to the mechanics working on your vehicle. Great work team, Thank you.

DS
Doug S.
Bremen, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Spoke with Lina. She said the staff are always thoughtful and trustworthy. They are friendly and do the right thing.
This review was collected via phone interview by Customer Research Inc.

VS
Veronica S.
Bremen, OH
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Best shop in town
This is the best shop in town. Excellent customer service. Very thorough. Would not take my vehicles to anyone else.

PW
Paul W.
Lancaster, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Service!!!
Lines auto service has always been there for me. When I needed batteries for my old cars he has what I need. Great place. Thanks Paul W.

JB
Joey B.
Bremen, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Rich does a great job picking service advisors.
Thank you guys

RW
Ray W.
Lancaster, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Ray said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bremen, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
friendly fast service
Affordable close to home

EH
Estella H.
Lancaster, OH
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Excellent Service
When your vehicle is used for your business (or pleasure) you can depend on Lines Auto! From the front office to the professionals in the back working on your vehicle, they are knowledgeable on all types of vehicles. Thank you for fitting me into your schedule on a moments notice!

JE
John E.
Rushville, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
John said the business always does a good job. They always call to get approval before doing any extra work.
This review was collected via phone interview by Customer Research Inc.

AS
Ambrose S.
Bremen, OH
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Spoke with Ambrose's wife. She said the business fixed the vehicle okay. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Pickerington, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Friendly, timely and explained everything thourghly
Great having a loaner car to drive while my car was being serviced
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the 5-star review! We are always happy to help with a loaner car!

The Staff at Lines Auto
740-569-4600

KR
Kathryn R.
Bremen, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Trustworthy
I’ve had my cars serviced here for years. I’m always treated well and leave satisfied with the work they do.
Rich L. from Lines Auto Service responded on 10/08/2019

Thank you for the 5-star review! Hard to believe we have serviced your cars since 2008! It has always been our pleasure!

The Staff at Lines Auto
740-569-4600

KS
Karen S.
Bremen, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Karen said she had concerns with her vehicle and when she took it to this business the employees were so kind to help her out.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the 5-star review Karen! We are always happy to help!

The Staff at Lines Auto
740-569-4600

EH
Estella H.
Lancaster, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Excellent Service
Thank you Team Lines Auto! I had a issue with my Subaru that needed immediate attention and I thank you for squeezing my auto into your very busy schedule for the day, MUCH APPRECIATED!
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the awesome 5-star review Estella! Glad you appreciate our service. We are always here for you!

The Staff at Lines Auto
740-569-4600

JS
Jeff S.
Bremen, OH
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Jeff said the business is a little more expensive than he thought they would be.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the review Jeff!

The Staff at Lines Auto
740-569-4600

KP
Karen P.
Bremen, OH
Honda Ridgeline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2019 Category: Service
Karen said she didn't get to meet him in person and he was kind when she spoke to him on the phone.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the kind words Karen!

The Staff at Lines Auto
740-569-4600

RH
Rob H.
Bremen, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Rob said the business was fast, courteous and fixed everything perfectly. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the awesome 5-star review Rob!

The Staff at Lines Auto
740-569-4600

EH
Estella H.
Lancaster, OH
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Excellent Service
The most experienced team of mechanics and office workers to assist with any issues pertaining to your auto. Great work, thank you.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the 5-star review!

The Staff at Lines Auto
740-569-4600