Little Bros. Shell Inc


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

339 Reviews

97% Would Recommend
Latest Review 1 day ago
Sherry K. on 04/25/2018
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Sherry said the business was able to perform the services on her vehicle in a timely manner.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 04/20/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
SUSANNE M. on 04/24/2018
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"Tire replacement - excellent service"
Tire replacement - excellent service
Vehicle: Kia Sedona
Service Date: 04/16/2018
Review Created: 04/24/2018 10:37 AM
MARY W. on 04/24/2018
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"friendly, dependable"
Found a new home for my mechanic work. Used to go to Bobby Deal until he sold out and have been looking for another vendor that had similar work habits. I feel comfortable with Little's and glad I a new place I can depend on.
Vehicle: Honda Element
Service Date: 04/17/2018
Review Created: 04/24/2018 08:26 AM
Richard S. on 04/24/2018
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Richard said the business did a good job at fixing what he needed in a timely manner.
Vehicle: Acura MDX
Category: Service
Service Date: 04/08/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Duncan B. on 04/24/2018
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Duncan said they finished in a timely manner.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/17/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Brett A. on 04/24/2018
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Brett said the business was very customer friendly.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/23/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
CLIFTON L. on 04/22/2018
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"Great Service Great People"
The Service Team is very helpful and always friendly. Avery the Service Manager is so knowledgeable.
Vehicle: Ford Taurus
Service Date: 03/24/2018
Review Created: 04/22/2018 09:52 PM
LARA W. on 04/20/2018
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"Outstanding service "
I had gone to Christian Brothers first and they told me I would need to leave my truck there for 3 days and they would get to it. When i went to Little Brothers they were so friendly and helpful. They told me they could fix it in 1/2 a day and they did. They were so helpful and friendly and very trustworthy. I will always take my vehicles to them.
Vehicle: Ford Expedition
Service Date: 04/05/2018
Review Created: 04/20/2018 05:32 AM
Andy B. on 04/20/2018
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Andy said he has been dealing with them with many years and he would not go anywhere else. They're very reliable and courteous and he can always count on them. He has always been pleased with their service.
Vehicle: Volvo C70
Category: Service
Service Date: 03/22/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
David D. on 04/17/2018
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David said he was very happy with the service he received.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/27/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Kelsey B. on 04/06/2018
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Kelsey said everything is great and the staff is friendly.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
David B. on 04/03/2018
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Spoke with Matt. He said the staff is prompt and he has no complaints.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/28/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Suzanne T. on 04/03/2018
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Suzanne said the business did a great job. She enjoys working with Avery and the crew.
Vehicle: BMW X5
Category: Service
Service Date: 03/24/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
JEFF W. on 04/02/2018
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not Happy"
I called on a Saturday evening to see how much it would be to mount and balance 2 tires I had. The gentlemen working that evening said $25/per tire. I was fine with that because that was the same price others in Brentwood had given me. I figured instead of taking it to a National company that I would go local. Well when I arrived Sunday morning they charged me $40/per tire. I even tried to call the owner and never received a call back. I used to buy most of our families gas there as well, no more. Jeff Wilson 615-210-6971
Vehicle: Jeep Wrangler
Service Date: 03/25/2018
Review Created: 04/02/2018 08:50 PM
LEVI (CHRIS) L. on 03/26/2018
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"Great Service!!!"
Avery and these guys are fantastic!!! Old School costumer service like it used to be : ) They fixed my problem and were very budget conscious.

Chris Lindsey
Vehicle: Cadillac Escalade
Service Date: 03/24/2018
Review Created: 03/26/2018 02:18 PM
Carter K. on 03/21/2018
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Carter said he had a great experience at this business other than the price he paid. The price he paid for a valve stem was ridiculous. The service was great but the price was outrageous.
Category: Service
Service Date: 03/18/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Laura S. on 03/21/2018
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Laura said the staff were very helpful and exceeded her expectations.
Vehicle: Audi S4
Category: Service
Service Date: 03/16/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
SUSAN W. on 03/20/2018
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"great customer service!"
I've been here as a paying customer twice now and have been very impressed both times. Customer service and professionalism is wonderful. What impresses me more is the service I get when I'm not a paying customer. I came in to check the air on my tires and was waiting for the air pump. An employee saw me waiting and asked if he could help. He had me pull over to the full service pumps and did everything for me. I asked the cost, and he said free. I tried to tip him, and he said no need. He said come back anytime, and they'll check the air in my tires or anything else I have a question about. I've been back several times, and they are always very friendly and willing to help. I didn't know customer service existed like this anymore.
Vehicle: Audi RS 5
Service Date: 03/14/2018
Review Created: 03/20/2018 07:54 AM
Gregg L. on 03/19/2018
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Gregg said the employees provided good customer service. They completed service promptly. The work was great.
Category: Service
Service Date: 03/10/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Alexandera F. on 03/19/2018
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Alexandera said the service was very professional.
Vehicle: Nissan Maxima
Category: Service
Service Date: 02/24/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 339 in total