Little Bros. Shell Inc


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

273 Reviews

97% Would Recommend
Latest Review 4 days ago
JENNA L. on 11/20/2017
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"Great service!!"
Honest, helpful and informative - thank you Little Bros!
Vehicle: Lexus RX 350
Service Date: 11/14/2017
Review Created: 11/20/2017 06:56 AM
ANDREA B. on 11/14/2017
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"very nice, efficient, excellent workmanship, easy in easy out. "
the best!
Vehicle: GMC Yukon
Service Date: 11/07/2017
Review Created: 11/14/2017 04:25 AM
George J. on 11/14/2017
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George said the facility is good.
Vehicle: Nissan Murano
Category: Service
Service Date: 10/30/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 11/14/2017
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Spoke with David's mother. She said the staff are responsible and take good care of her vehicle.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/29/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
CINDY G. on 11/13/2017
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"Anxious to help!!"
Plugged my tire correctly and quickly!!
Vehicle: Lexus GX 460
Service Date: 11/08/2017
Review Created: 11/13/2017 08:44 PM
Patrick W. on 11/08/2017
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Patrick said the employees did a good job.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/23/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
RAVEN P. on 11/07/2017
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"Headlight replacment"
Avery and his team were amazing. I purchased a headlight and walked in and asked them if they could replace it on such short notice with no appointment. Took less than 30 minutes!
Vehicle: Honda Accord Sdn
Service Date: 11/01/2017
Review Created: 11/07/2017 06:25 AM
Jeff T. on 10/31/2017
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Spoke with Doug. He said the staff did a great job of repairing his tire. The service was a little pricey but he would recommend them for service.
Vehicle: Lexus GX 470
Category: Service
Service Date: 10/25/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Krishnasastry C. on 10/27/2017
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Krishnasastry said he has been a customer for a long time and he likes the service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 10/01/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Arthur R. on 10/26/2017
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Arthur said he had no problems with his service.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Isaiah S. on 10/26/2017
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Isaiah said Avery had poor customer service skills. He was charged for having his vehicle looked at without signing any documentation. The cost for repairs was extremely high.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
JAMIE M. S. on 10/23/2017
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"Excellent service!!!"
I recently had an issue with my battery and needed an immediate replacement. It was a Saturday evening, and all other local vendors were either closed or unable to service my car until the next day. The service professionals at Little Brothers Shell were courteous, knowledgeable, informative, and prompt. They had a compatible battery in stock, they gave me an instant quote, and had me back on the road in less than 30 minutes. They were great! Thanks, again, Don, Avery, and Jeremy! :-)
Vehicle: Nissan Altima
Service Date: 10/21/2017
Review Created: 10/23/2017 06:04 PM
VERA B. on 10/22/2017
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"Excellent Service"
A friend highly recommended Avery and Jeremy as honest, knowledgeable mechanics. I found her recommendation spot on. I appreciate their professionalism and their knowledge base. I am new to Nashville and am relieved to have a great mechanic.
Vehicle: Honda Civic Cpe
Service Date: 10/17/2017
Review Created: 10/22/2017 11:12 PM
SUSAN M. on 10/16/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Mysogynistic and WAY overpriced"
I initially went to Little Bros to get my engine looked at, I was told it would cost over $1000 to repair cover gaskets, I called my dealership and they quoted my 1/5th of the cost even though I would have to drive over 1 1/2hrs away to get it taken care of, I honestly believe that as a female, LB were hacking their prices up
Vehicle: Nissan Xterra
Service Date: 10/11/2017
Review Created: 10/16/2017 06:49 PM
ARGIE O. on 10/16/2017
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"Always pleasant "
Very pleased
Vehicle: Lexus LS 460
Service Date: 10/14/2017
Review Created: 10/16/2017 05:27 AM
Rose C. on 10/13/2017
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Rose said they offer full service. She would never go anywhere else.
Vehicle: Kia Soul
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
JOHN T. on 10/02/2017
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"Great service and fast! Helped with a major problem with my car on a Saturday."
Great feedback about what happened and what options I had. Terrific delivery and my car is healed.
Vehicle: Toyota Camry
Service Date: 09/30/2017
Review Created: 10/02/2017 08:38 AM
Lucas T. on 09/29/2017
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Lucas said the staff are good people and they are kind hearted.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 09/03/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Coleman T. on 09/29/2017
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Coleman said the staff was very nice and so was the mechanic. He was blown away because one tire cost $200 which was way too much. He had already had to pay for the tow.
Vehicle: Jeep Commander
Category: Service
Service Date: 09/24/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
STEWART B. on 09/27/2017
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"Recent Service"
Location and number of years in business. The Little family have had repair/service stations in this area for more than 50 years.
Vehicle: Toyota Pickup
Service Date: 09/22/2017
Review Created: 09/27/2017 04:26 PM
Displaying Review 1 - 20 of 273 in total