Franklin Auto Doctor


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

600 Reviews

99% Would Recommend
Latest Review 12 days ago
L.C. M. on 10/10/2017
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L.C. said he has been there once before. They were really good. He will probably be using them again.
Vehicle: Ford F-150
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Ron B. on 09/30/2017
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Ron said this business got him right in, and got his vehicle fixed..
Vehicle: GMC Yukon
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Cacey C. on 09/29/2017
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Cacey said the staff at this business are always extra helpful. They go out of their way to take care of her vehicle. She really appreciates their help.
Vehicle: Chrysler 200
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Wendell M. on 09/19/2017
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Wendell said the business was very friendly. He appreciates the work they did and the fantastic timing to get it done. The price was right and he couldn't complain about a thing. They are a super group.
Vehicle: Ram Pickup
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Billy M. on 09/11/2017
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Billy said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
JIM W. on 09/08/2017
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"Quick, quality work and reasonable"
another great experience.
Vehicle: Chevrolet Pickup
Service Date: 09/06/2017
Review Created: 09/08/2017 06:21 AM
Stacy L. on 09/08/2017
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Stacy said they did a good job.
Vehicle: GMC Yukon
Category: Service
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Katie A. on 08/30/2017
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Katie said she's still having the same issue with her vehicle, and she plans to bring it back after vacation. She has discussed it with the staff and she knows they will take care of it.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
JIM W. on 08/28/2017
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"MR"
Great and quick
Vehicle: Acura MDX
Service Date: 08/25/2017
Review Created: 08/28/2017 05:26 AM
Joe H. on 08/28/2017
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Joe said this business did everything as promised and more. They went above and beyond for him.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 08/27/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Linda S. on 08/25/2017
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Linda said she would give this business 100 percent on everything. They are great.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Keith M. on 08/22/2017
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Keith said the experience at this business was okay. His friend recommended this business to him.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/17/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
BARB B. on 08/19/2017
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"Very Helpful"
Great job replacing my catalytic converter, however I got down the street and had to call and go back due to the check engine light coming on. They were very helpful saying sometimes when the catalytic converter is that bad the engine has to relearn how it's going to drive. They took the time then to drive it around a bit and make sure the light stayed off and it was driving smoothly. Wished they would have explained this might happen before I left the first time but overall, they did a great job. Very friendly!
Vehicle: Honda Odyssey
Service Date: 08/16/2017
Review Created: 08/19/2017 06:13 PM
Edison F. on 08/15/2017
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Edison said his overall experience was easy.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Josh F. on 08/12/2017
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Josh said the business called when they were supposed to, and they finished in a timely manner.
Vehicle: Toyota Tundra
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Dawn H. on 08/09/2017
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Dawn said the staff didn't hesitate to help her when she had an issue. They couldn't have been more kind. They've been superb. She's been to them four times and they have been wonderful each time.
Vehicle: Ford Escape
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jonny D. on 07/31/2017
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Jonny said this business did everything that needed to be done in a timely manner. They did not overcharge.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Evan P. on 07/28/2017
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Evan said the service was completed in a timely manner.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/18/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Hannah M. on 07/28/2017
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Hannah said this business provided good customer service. They were very nice to her.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/18/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
JASON D. on 07/24/2017
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"Highly Recommend | Knowledgeable and Trustworthy"
The guys at Franklin Auto Doctor both know what they are doing and know how to treat their customers. I am grateful to have found them. They are who we take our vehicles to for all things auto.
Vehicle: Volvo XC90
Service Date: 07/19/2017
Review Created: 07/24/2017 07:07 AM
Displaying Review 1 - 20 of 600 in total