Franklin Auto Doctor


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

642 Reviews

99% Would Recommend
Latest Review about 15 hours ago
BARB W. on 01/17/2018
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"Convenience "
Called day before & got an appointment!
Vehicle: Pontiac G6
Service Date: 01/10/2018
Review Created: 01/17/2018 10:42 AM
Kayia H. on 01/13/2018
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Kayia said she would recommend this business for service.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
JODI E. on 01/05/2018
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"Oil change- checked brakes"
Thank you for honest feedback and love the punch card for oil changes. I’ll definutely be back!

Jodi Ebert
Vehicle: Honda Odyssey
Service Date: 01/03/2018
Review Created: 01/05/2018 05:48 AM
Tim B. on 01/04/2018
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Tim said the employees displayed willingness to get the job done at a reasonable cost. They went above and beyond to help him out of a sticky situation.
Vehicle: Pontiac Torrent
Category: Service
Service Date: 12/21/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Mike J. on 01/03/2018
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Mike said the facility treats him fairly and does a good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/28/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
KRISTIE K. on 12/31/2017
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"Excellent service!"
They are friendly, helpful, and knowledgeable. And they got the work done by the time they gave. Excellent service!
Vehicle: smart fortwo
Service Date: 12/29/2017
Review Created: 12/31/2017 09:03 AM
Paul L. on 12/27/2017
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Paul said this is a good business.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Dan H. on 12/26/2017
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Dan said he was satisfied with the service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/06/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Bill G. on 12/26/2017
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Bill said the employees always take good care of his vehicle.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Virginia L. on 12/22/2017
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Virginia said the business did a great job and everyone was really nice.
Vehicle: Nissan Murano
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
MELISSA A. on 12/21/2017
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"Love Auto Doctor!"
Wouldn't take my vehicle anywhere else. Reasonable prices for repairs and know their stuff!
Vehicle: Ford Fusion
Service Date: 12/18/2017
Review Created: 12/21/2017 05:17 AM
Christopher P. on 12/19/2017
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Christopher said he has been going to this business for several years and he would recommend them for service.
Vehicle: Volvo XC70
Category: Service
Service Date: 12/04/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
GREG G. on 12/18/2017
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"Always Satisfied !!"
Bill and Eddie always friendly always helpful always FAST ! Quality Work from quality folks !!!
Vehicle: Honda Civic Cpe
Service Date: 12/14/2017
Review Created: 12/18/2017 04:46 AM
ANDY W. on 12/16/2017
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"Auto Doctor to the rescue ...AGAIN!"
Thankfully my fears of having to sink a bunch of money into a paid-for car were allayed. The folks at Franklin Auto Doctor found an affordable solution and I had my car back on the road in no time. Thanks guys.
Vehicle: Nissan Pathfinder
Service Date: 12/14/2017
Review Created: 12/16/2017 06:58 AM
James H. on 12/14/2017
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James said the staff at this business were very helpful and they were up front about everything.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/08/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Angie G. on 12/12/2017
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Angie said she likes the staff at this business and they do a good job.
Vehicle: Toyota Sienna
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Bill F. on 12/12/2017
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Bill said the business did a good job. They are very honest and they let him know what's going on with his vehicle. Their communication is great.
Vehicle: Cadillac CTS
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
BILLY H. on 12/07/2017
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"Auto Dr. Saved me several thousand dollars"
Bill's guys spotted a small leak that could have cost $3000 if it had not been addressed for the small price of $100. I had my car checked at another shop
and was told everything was fine but I could tell it was not shifting gears correctly. I took it to Auto Dr. and Perry found a leak in the gear box that could be fixed with a $14 part to stop the fluid leak. These guys don't rip you off!!!
Great job!!!
Vehicle: Chevrolet Silverado SS
Service Date: 12/05/2017
Review Created: 12/07/2017 06:12 PM
STUART B. on 12/07/2017
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"satisfied customer"
In and out in a timely manor, noticed brakes were in need of replacement so did this work before I destroyed the rotors this time!! Thanks guys
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Vehicle: GMC Yukon
Service Date: 12/05/2017
Review Created: 12/07/2017 06:15 AM
Gayle W. on 12/07/2017
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Gayle said the business kept the vehicle safe and they provided good work. However they are a bit expensive.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/04/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 642 in total