Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 783 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


SG
STEVE G.
Hyundai Elantra
Verified Customer
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12/06/2019
Always Dependable!
It’s hard to imagine better care from a service center for our car than the Auto Doctor! Easy to get in- never any run around about what needs to be fixed and pricing is always fair. I’ve never been able to say that about a repair shop in all my years of owning cars. Nice place!!

PL
PAUL L.
Franklin, TN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019
Electric window repair
Needed motor and other part. Repair occurred as scheduled. Window works flawlessly now. I take my car to AutoDoctor as needed for last 20 years.
The Team at A. from Auto Doctor of Franklin responded on 11/27/2019

THANK YOU PAUL FOR YOUR 20 YEARS OF BUSINESS!

THE DOCTOR!


DA
Dennis A.
Spring Hill, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Dennis said they have good service.
This review was collected via phone interview by Customer Research Inc.
The Team at A. from Auto Doctor of Franklin responded on 11/27/2019

THANK YOU FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


CB
CRAIG B.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Quality efficient service
Highly recommend Auto Doctor of Franklin
The Team at A. from Auto Doctor of Franklin responded on 11/26/2019

THANK YOU CRAIG FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


PS
PAM S.
Franklin, TN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Great Service
This is a great place to take your car for repairs. They are honest and their prices are quite reasonable.
The Team at A. from Auto Doctor of Franklin responded on 11/21/2019

THANK YOU PAM FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


Verified Customer
Franklin, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Fast, helpful, and friendly service
Great place
The Team at A. from Auto Doctor of Franklin responded on 11/20/2019

THANK YOU FOR YOUR BUSINESS AND FEEBACK!

THE DOCTOR!


Verified Customer
Franklin, TN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Great service
Great service and gave me a great price! Was also quick on fixing my car. Definitely recommend to anyone!
The Team at A. from Auto Doctor of Franklin responded on 11/21/2019

THANK YOU FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


KA
Katie A.
Franklin, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Katie said the business was super efficient, honest and well priced.
This review was collected via phone interview by Customer Research Inc.
The Team at A. from Auto Doctor of Franklin responded on 11/14/2019

THANK YOU KATIE FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


TT
TIM T.
Franklin, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
West Automotive
Speedy repair, reasonable cost
The Team at A. from Auto Doctor of Franklin responded on 11/12/2019

THANK YOU TIM FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


Verified Customer
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Outstanding service
Great assistance in getting my daughters disabled car delivered from her campus to their location for a quick repair, for very reasonable cost. Stress free.
The Team at A. from Auto Doctor of Franklin responded on 11/07/2019

THANK YOU FOR YOUR BUSINESS AND FEEBACK!

THE DOCTOR!


Verified Customer
Spring Hill, TN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Auto dr of franklin
Great service, honest people, great mechanics.

Verified Customer
Thompsons Station, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Outstanding service
Very helpful and efficient
The Team at A. from Auto Doctor of Franklin responded on 11/05/2019

THANK YOU FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


TM
TERRY M.
Antioch, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Good Shop
Very friendly and honest.They do good work,
The Team at A. from Auto Doctor of Franklin responded on 10/31/2019

THANK YOU TERRY FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


DN
DAVID N.
Thompsons Station, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Auto maintenance and repair
Knowledgeable and excellent customer service!
The Team at A. from Auto Doctor of Franklin responded on 10/31/2019

THANK YOU DAVID FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


Verified Customer
Franklin, TN
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Close to home. Fast and good service.
Good quality service. Trustworthy local Franklin business.
The Team at A. from Auto Doctor of Franklin responded on 10/29/2019

THANK YOU FOR THE FEEDBACK AND BUSINESS!

THE DOCTOR!


GP
GARY P.
Brentwood, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
'If you like your Auto Doctor, you can keep your Auto Doctor'
personable and knowledgeable service at a fair price. work done right the first time. done before it was promised. not sure what else you could ask for in car repair?
thanks guys. appreciate you being there!
The Team at A. from Auto Doctor of Franklin responded on 10/29/2019

THANK YOU GARY FOR YOUR FEEDBACK AND BUSINESS!

THE DOCTOR!


Verified Customer
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Go to Auto Doctor of Franklin. Don't go to the Toyota stealership.
I went to a large commercial Toyota dealership in Nashville that starts with a B and ends with a "man" They wanted to charge me over $3,700.00 for my Tundra repairs. I got a second opinion at Auto Doctor of Franklin and they did the work for $1,000.00 This is a fantastic, honest, dealership that operates like those from the good ol' days. The service is friendly and they aim to please. I will use them and recommend them from now on.

WW
Wayne W.
Franklin, TN
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Wayne said the quality of work is topnotch.
This review was collected via phone interview by Customer Research Inc.
The Team at A. from Auto Doctor of Franklin responded on 10/29/2019

THANK YOU WAYNE FOR YOUR BUSINESS AND FEEDBACK!

THE DOCTOR!


CS
Candace S.
Nolensville, TN
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Candace said that it was a good experience. They didn't try to take advantage. She is new to the area and will definitely be them using from now on..
This review was collected via phone interview by Customer Research Inc.

LB
LATOYA B.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
employees
They did an excit job on finding out the problem to my mother's car and fixing it.
The Team at A. from Auto Doctor of Franklin responded on 10/23/2019

THANK YOU LATOYA FOR YOUR FEEDBACK AND BUSINESS!

THE DOCTOR!


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