Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

708 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DB
DOUG B.
MURFREESBORO, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2019
Boone
Very pleased with my work. The price for oil change is slightly more than other places but the convenience and friendliness of staff will bring me back

CM
Charlene M.
Franklin, TN
Land Rover Discovery Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Charlene said the business provided a good experience. Everyone was helpful. Everyone was courteous, and her vehicle was good.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Franklin, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Bill said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
BARB B.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2017
Very Helpful
Great job replacing my catalytic converter, however I got down the street and had to call and go back due to the check engine light coming on. They were very helpful saying sometimes when the catalytic converter is that bad the engine has to relearn how it's going to drive. They took the time then to drive it around a bit and make sure the light stayed off and it was driving smoothly. Wished they would have explained this might happen before I left the first time but overall, they did a great job. Very friendly!

DJ
Drake J.
Franklin, TN
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Drake said he had a diagnostic and it went well.
This review was collected via phone interview by Customer Research Inc.

ML
Max L.
Franklin, TN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2017 Category: Service
Max said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Tennessee
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Kathleen said the business did a good job, and the staff were very kind.
This review was collected via phone interview by Customer Research Inc.

SG
Stephen G.
Franklin, TN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017 Category: Service
Stephen said this business is reliable. He took his vehicle into be serviced and they did it in a timely manner. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

TE
Travis E.
Franklin, TN
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Travis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Franklin, TN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Kevin said they delivered a good product at a good price.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Franklin, TN
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
Mark said his son went to this business first, and they did a good diagnostic on the vehicle. The price was also a bit expensive.
This review was collected via phone interview by Customer Research Inc.

GN
GUNNER N.
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2017
Honest men doing honest work
I always know that the job gets done right here... and I'll always pay a third of what the Buick dealership would charge me.

SN
Steven N.
TN
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2017 Category: Service
Steven said they were supposed to have his vehicle ready on Friday afternoon. They kept it until Monday morning, because they were waiting for a part to arrive.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Franklin, TN
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2016 Category: Service
Larry said he is having a bit of a problem. There are some vibrations in his vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Franklin, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016 Category: Service
Bill said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Franklin, TN
Isuzu Trooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2016 Category: Service
Jeff said the business did good work and they communicated well.
This review was collected via phone interview by Customer Research Inc.

RH
Rachel H.
Franklin, TN
Buick Rainier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Rachel said the service was good at this business. The employees changed a fuse and forgot to close the fuse box.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Franklin, TN
Chevrolet Classic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2016 Category: Service
Terry said his daughter took the vehicle to the business. He had spoken with them and they explained everything to him. The service went as they said it would.
This review was collected via phone interview by Customer Research Inc.

WA
Wendy A.
Tennessee
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016 Category: Service
Wendy said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JN
Jeff N.
Tennessee
Audi TT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Jeff said he was very happy with the service the business provides. His one concern was they did not tighten several nuts and bolts under the hood.
This review was collected via phone interview by Customer Research Inc.

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