Lone Star Automotive And Diesel Service


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

242 Reviews

99% Would Recommend
Latest Review 9 days ago
Mary S. on 02/15/2018
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Mary said the employees were great. She has an older vehicle, and was debating if she wanted to let it go, or have them repair it. They didn't pressure her. They gave her time to think about it. She decided to have them repair it. It was done in the allotted time that she needed it done.
Vehicle: Mazda 626
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jason B. on 02/14/2018
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Jason said this business communicated everything very well to him. They were friendly and the price was reasonable. He was able to talk to the owner and didn't have any problems. They need to get better signs for the outside of their facility.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 02/19/2018

Thank you for the kind words Jason.  We are happy to have done business with you.
We absolutely agree with our sign allowance issues.

The Lone Star Team
Bob K. on 02/09/2018
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Bob said he appreciates the follow-up call from the business. It was great service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/01/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 02/19/2018

Thank you Bob.  It was a pleasure working for you.

The Lone Star Team
Danny T. on 02/05/2018
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Danny said the service was good.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 02/19/2018

Thank you for your review.  Have a good day.

The Lone Star Team
Phil R. on 02/05/2018
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Phil said the business got him in and out quickly.
Vehicle: Ram 2500
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 02/19/2018

Thank you for your review.  Have a good day.

The Lone Star Team
Jered S. on 01/26/2018
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Jered said his vehicle is running great, after service from the business.
Vehicle: Ford F-150
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Carol B. on 01/22/2018
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Carol said Justin was honest ,dependable and reliable.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/15/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Sandy L. on 01/22/2018
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Sandy said about two weeks after her visit, her sensor light for windshield wiper fluid came on. She is not sure if the business checked her vehicles windshield wiper fluid. Ever since she switched from Toyota to this business, she has been treated nicely. and her vehicle has done well.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/11/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Carol B. on 01/22/2018
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Carol said Justin was honest ,dependable and reliable.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/15/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Forest L. on 01/11/2018
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Forest said he would not take his vehicle to another facility for repairs. They have never made a mistake nor have they over charged him. They have been really fair and great to deal with.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Jackie F. on 01/05/2018
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Spoke with James. He was very satisfied with the service staff performed on his vehicle at this business. Everything was perfect. He appreciated that his vehicle was working fine after they serviced it.
Vehicle: Mitsubishi Expo
Category: Service
Service Date: 12/29/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Johnny H. on 01/05/2018
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Johnny said the staff members gave him a good price, were prompt and attentive. They also got done very quickly. The business and waiting room are clean.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Jeremy R. on 12/29/2017
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Jeremy said the business did a good job.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 12/21/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Max M. on 12/27/2017
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Max said the service was good.
Vehicle: Ford F-150
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 12/23/2017
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Mark said he appreciated the service he got.
Vehicle: Ram 3500
Category: Service
Service Date: 11/09/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Eric H. on 12/23/2017
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Eric said this facility does an outstanding job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/01/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
RON K. on 12/22/2017
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"Remarks from a auto modification"
Quick response; worked my in as I am heading out of town; very reasonable.
Vehicle: Acura RDX
Service Date: 12/19/2017
Review Created: 12/22/2017 11:13 AM
Justin B. at Lone Star Automotive And Diesel Service responded on 12/28/2017

Thank you for the review Ron.  Safe travels and Happy New Year to you!

The Lone Star Team
Rufus L. on 12/15/2017
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Rufus said Justin and the team are trustworthy, which is everything, and they have fair pricing. They are honest, nice and he trusts their workmanship.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 12/28/2017

Thank you for the kind words Rufus.  We are happy to have worked for you and your vehicles needs.  Hope you have a wonderful New Year!

The Lone Star Team
Chaney R. on 12/15/2017
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Chaney said he really appreciated the fact that this facility honored the quote they originally gave him even though there was more work.
Vehicle: GMC Suburban
Category: Service
Service Date: 12/11/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 12/28/2017

Thank you for the review Chaney.  Happy New Year to you!

The Lone Star Team
Kelly K. on 12/14/2017
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Kelly said the staff was honest. They were trust worthy and they fixed her vehicle. She will be back for service in the future.
Vehicle: GMC Terrain
Category: Service
Service Date: 12/01/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 242 in total