Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

287 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


CB
CAROL B.
Boerne, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
EXCELLENT SERVICE
I AM SO GLAD JUSTIN AND HIS TEAM ARE KEEPING MY OLD CAR IN TIP-TOP SHAPE. I FEEL SO SAFE DRIVING IN MY OLD CAR DUE TO THEIR GOOD MAINTENANCE CARE. I WOULD HIGHLY RECOMMEND THEM TO FAMILY, FRIENDS, OR ANYBODY. IF THIS SOUNDS LIKE A SPIEL, IT IS FROM A PLEASED CUSTOMER.

JH
Jason H.
Boerne, TX
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Jason said the staff didn't call him but that was because they didn't have the correct telephone number. But, they were good, they worked with him, and helped him out on what he needed done. The work was done in a timely manner, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AH
Armondo H.
Junction, TX
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Armondo said this business has done the utmost to make sure he gets back on the road.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
San Antonio, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
John said they did a great job. They diagnosed the problem quickly, and finished the work even quicker. He drove the vehicle to West Texas with no problems. So, the work was done correctly during the first visit. If, he needs more work he would go back.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SF
Shawn F.
San Antonio, TX
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Shawn said it took a little time but the price was alright.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
Waring, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Al said the employees got his vehicle working.
This review was collected via phone interview by Customer Research Inc.

AC
Allie C.
Boerne, TX
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Allie said the business is very good at what they do and she trusts them.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Boerne, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brandon said the business performs good, fast work.
This review was collected via phone interview by Customer Research Inc.

HT
Harry T.
Bandera, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Harry said the business did good work on his vehicle. The customer service offered by the staff was great.
This review was collected via phone interview by Customer Research Inc.

CB
CAROL B.
Boerne, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
EXCELLENT SERVICE
I FEEL SO SAFE AND SECURE KNOWING THAT LONE STAR AUTOMOTIVE IS TAKING GOOD CARE OF MY CAR ESPECIALLY SINCE IT IS OLD.. THEY REALLY TRY TO PLEASE AND TRY TO GET IT DONE AS FAST POSSIBLE NOT TO MENTION HOW FRIENDLY, HONEST AND HELPFUL THEY ARE.

LB
Lori B.
Boerne, TX
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Lori said that the facility provided her with great customer service.
This review was collected via phone interview by Customer Research Inc.

BC
Brett C.
Ingram, TX
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Brett said this business was very good with everything they have done. He has had no issues with them. The service was prompt.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Boerne, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Josh said the service was completed on time and on budget.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
San Antonio, TX
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
John said the staff did a really good job and he will be back when its time for another round.
This review was collected via phone interview by Customer Research Inc.

TB
Ted B.
Texas
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ted said the service was great.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Texas
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chris said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

DL
Dustin L.
Boerne, TX
Chevrolet Silverado 1500
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/11/2018 Category: Service
Dustin said he doesn't appreciate not being able to speak with the owner about issues and being routed to the front desk instead.
This review was collected via phone interview by Customer Research Inc.

MB
Max B.
Texas
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Max said Justin at this business did good work, he was pleased with it.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Texas
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Mark said he was very pleased with his experience and everything's great. The staff do what they say they are going to do, they don't charge extra, and they get the work done on time. They charge a fair price for service. Justin does a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 287 in total