Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

332 Reviews

99% Would Recommend
Latest Review 16 days ago

Reviews


AK
Alan K.
Comfort, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Alan said the business is good and he has been going there for years.
This review was collected via phone interview by Customer Research Inc.

RV
RENEE V.
Boerne, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Excellent Customer Service
Whenever I have ever needed anything done with any of my vehicles, Justin and his team has always taken the time. Even when I didn’t have enough money, Justin always made sure to accommodate, and they are honest and will not overcharge you.

JS
James S.
Boerne, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
James said the service is always good.
This review was collected via phone interview by Customer Research Inc.

GS
GERARD S.
Boerne, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Awesome
Friendly and attention to detail I trust their advice and service.

KM
KIRK M.
Boerne, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Great service
Great place. Price charged was what was quoted. Very quick turnaround with my vehicle.

TS
TJ S.
Boerne, TX
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Great customer service!!
Justin and the crew always take great care of our vehicles. Fast, friendly service and the most affordable!!

AK
Alan K.
Comfort, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Alan said he's been a customer for 2 years. They get his vehicle in and out same day. They are honest. It is also reliable service.
This review was collected via phone interview by Customer Research Inc.

TB
Tommy B.
Texas
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Tommy said the business provided a good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Boerne, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Excellent service
Justin and his team are always looking out for their customers best interest. And will not stop looking until they find the exact problem....

BM
Brian M.
Midland, TX
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018 Category: Service
Brian said everything was good, except the staff did not tighten down the radiator belt, and it was leaking.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Texas
Ford Cutaway
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/20/2018 Category: Service
John said the customer service with this business was great. He stated that the secondary facility that works for this business was horrible. He said there was such lack of communication he will not be taking his vehicles there ever again.
This review was collected via phone interview by Customer Research Inc.
Justin B. from Lone Star Automotive And Diesel Service responded on 11/21/2018

I think this review was meant for Intoxilock not for Lone Star Automotive and Diesel Service. We did an install of an intoxilock but are simply installers and also do all of the monthly calibrations but I dont recall any issues John had with us, this must be a misunderstanding.

The Lone Star Team

SK
SUSAN K.
Boerne, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Honest dependable service from the team at Lone Star!
As long as I drive, there will be only one place I will take my vehicles for service and that is Lone Star. Justin and his team provide top notch service. They are very attentive to my needs and strive to make each visit pleasant and cost effective. I always have the confidence that the work is professional, the cost very fair, and my time and convenience are always considered. Keep up the good work! You are the best!!

CB
CAROL B.
Boerne, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
EXCELLENT SERVICE
JUSTIN AND HIS STAFF ARE THE BEST BY FAR. THEY AE SO ACCOMMODATING AND THOROUGH. I FEEL SO SAFE ON OUR HIGHWAYS KNOWING THAT THEY SERVICED MY OLD CAR. I HIGHLY RECOMMEND THEM TO ALL .

GS
Gerard S.
Boerne, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Gerard said he is very happy with the work and the quality of work. He appreciates the treatment that he received. He would recommend them to anyone..
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Boerne, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Dennis said their name was given to him by his son-in-law, and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Pipe Creek, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Lisa said they do a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Justin A.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Justin said the staff is nice and the service is quick.
This review was collected via phone interview by Customer Research Inc.

JH
Jody H.
Texas
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Jody said he has used the business for 2 to 3 years and they did a great job, as usual.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Pipe Creek, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Daniel said the business is easy to deal with. He has never had any problems with them.
This review was collected via phone interview by Customer Research Inc.

BB
BRAD B.
Emory, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Great Professional Folks
I had the unfortunate opportunity to need vehicle repair 3 times in six weeks on three unrelated vehicle failures. Lone Star came through for me on each trip. They completed the work professionally, kept in touch, advised me of the costs and exactly what needed repaired and didn't keep my vehicle any longer than necessary. They know their business and are diesel experts. Highly recommended!

Displaying Review 1 - 20 of 332 in total