Review for Lone Star Ford Body Shop
Romana G. on 04/25/2016
Romana said this business took too long working on her vehicle. They had to order parts and the adjuster took too long to get a price they agreed on. Edward was great at providing service. He did an excellent job and called her all the time. She was not given a promise of time. Edward kept her posted. One of the staff members at the front seemed a little bit upset. She does not know if there was some kind of animosity between the employees, but that staff member snapped at Edward and another employee. She found her behavior unprofessional.
Service Date: 03/31/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.