Luther Bloomington Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2165 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.2727285/5Overall Rating 4.2727285/5Overall Rating 4.2727285/5Overall Rating 4.2727285/5rating 4.2727285
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Ramesh S. on 01/23/2018
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"Very good service "
Very good service really appreciate the service Advisor
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/23/2018 11:58 AM
Verified Customer on 01/23/2018
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"Fast service, Great Waiting Area"
Was in and out very fast, customer service was great, the waiting area was clean and accommodating.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 11:57 AM
Kathleen A. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful and professional!"
I was very pleased with my recent visit to Luther Bloomington Hyundai. Although I was there for a minor recall, I did have questions about my Sonata. All of my questions were answered in a very friendly, helpful and professional way. Very pleased! Thank you.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/22/2018 04:16 AM
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Dave B. at Luther Bloomington Hyundai responded on 01/22/2018

Thank you, We look forward to seeing you in the future.

Pam F. on 01/21/2018
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"relaxing waiting room "
comfortable people to be around
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/21/2018 05:46 AM
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Dave B. at Luther Bloomington Hyundai responded on 01/22/2018

Thank you for visiting our service department, it was a pleasure to serve you. We look forward to seeing you in the future.

Mark R. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Genesis should have its own dealership "
I love the presence of a luxury car dealership

If not for the value of the Genesis I would not buy a car here.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/20/2018 09:39 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/20/2018

Thank you for your feedback.  We will be sure to keep this in mind as Genesis continues to grow.

Carleen Shimanski
Service Manager
952-377-2062
Ed L. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & Courteous"
I brought my Santa Fe in for a recall. Service was done while I waited in their nicely appointed waiting room. My car was delivered in less time than they originally estimated. The service department staff was friendly and helpful.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/20/2018 05:06 AM
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Dave B. at Luther Bloomington Hyundai responded on 01/22/2018

Thank you for visiting our service department, it was a pleasure to serve you. We look forward to seeing you in the future.

Verified Customer on 01/19/2018
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"CUSTOMER SERVICE"
GREAT CUSTOMER SERVICE.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:18 PM
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Dave B. at Luther Bloomington Hyundai responded on 01/22/2018

Thank you for visiting our service department, it was a pleasure to serve you. We look forward to seeing you in the future.

Lee F. on 01/19/2018
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"Good Service"
I’ve had wonderful service for many years
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/20/2018

Thank you for sharing your consistently great experiences.  We appreciate the review and look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Kenneth H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance requirement"
Attention to review and care by very courteous service people.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:33 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/20/2018

We pride ourselves on great customer service.  Thank you for sharing your experience.

Carleen Shimanski
Service Manager
952-377-2062
Donna H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and efficient!!"
Great service and always takes care of problem. Very efficient!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 07:38 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/20/2018

Thank you for sharing your great experience.  We are glad you enjoyed working with us and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Jacob B. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"asdf"
asdf
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:51 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/18/2018

Thank you for sharing your experience!  We appreciate the great review!

Carleen Shimanski
Service Manager
952-377-2062
Donna E. on 01/18/2018
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"very efficient"
I received a notice for an emissions test on my car and when i was checking in, Nancy advised that i also qualified for a brake recall notice. I had asked about that last autumn and was told that my car did not qualify. I am so thankful for Nancy and that she scheduled my necessary work!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/18/2018 07:02 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/18/2018

We check for any recent safety concerns at each service and are glad we were able to address both items.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Barbara P. on 01/16/2018
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"customer Service and value"
The customer service techs are professional, quick and efficient. They keep the customers informed of the status. Work completed is always as promised and expected.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/18/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:45 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service Experience"
In and out in the time predicted. Left in a nice, clean car!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:39 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for sharing your experience!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Better service this time around, will be back again.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:54 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/18/2018

Thank you for giving us another chance.  We have made several changes lately to better the customer experience and are glad it shows!

Carleen Shimanski
Service Manager
952-377-2062
Dolores A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people are great. The waiting area are clean and comfortable."
Jamie remembers me. I feel he takes good care of my card.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:17 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/18/2018

We are glad you enjoyed working with Jamie.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Nancy G. on 01/15/2018
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"Pleasant environment"
Timely service in a nice environment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 05:55 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very pleased with the professionalism and efficiency of the service at this dealership.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!  We do our best to service each vehicle efficiently.

Carleen Shimanski
Service Manager
952-377-2062
Peter J. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficiency, curtesy of staff, timeliness of appointment."
excellent
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:03 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the excellent review!  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
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