Luther Bloomington Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

2003 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.225809/5Overall Rating 4.225809/5Overall Rating 4.225809/5Overall Rating 4.225809/5rating 4.225809
Original
Overall Rating 1.96774/5rating 1.96774rating 1.96774rating 1.96774rating 1.96774
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
nice service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/24/2017 09:41 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/24/2017

Thank you for the great review!  We appreciate your feedback and your business!

Carleen Shimanski
Service Manager
952-377-2062
Terry F. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service"
excellent experience overall
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/23/2017 09:19 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/24/2017

Thank you for sharing your "excellent" experience!  We appreciate your business!

Carleen Shimanski
Service Manager
952-377-2062
Shirley J. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly exceptional service"
Excellent service
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 08:35 PM
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional and helpful!"
Great place to have my Sonata serviced!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/23/2017 01:24 PM
David S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 HYUNDAI ELANTRA"
I HAVE OWNED THIS CAR FOR 4 YEARS AND IT IS THE BEST CAR I HAVE OWNED COVERING 51 YEARS. THEY ALWAYS GREET YOU PROPERLY WHEN YOU BRING IN YOUR CAR FOR SERVICE. THEY WILL COME INTO CUSTOMER LOUNGE AND INFORM YOU WAIT TIME AND AND IF ANYTHING ELSE NEEDED SERVICING. CUSTOMER SEVICE ON ALL LEVELS IS SUPERB.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:38 PM
Barbara P. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service and value"
Service reps are excellent and work is done efficiently and cost effective.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:28 PM
Michael W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable place "
Satisfied with my experience
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:25 PM
Karen H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication Quality Service"
Communication was outstanding and the quality of the service sold me
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 02:29 PM
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"."
.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:40 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/24/2017

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Phyllis E. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I've always been pleased with the service at Bloomington Hyundai.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:41 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for sharing your consistently great service!  We appreciate your loyal business!

Carleen Shimanski
Service Manager
952-377-2062
Jalal S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ Respect/ Great Job / On Time"
The Store Sale Manager and Service manager are respectful / Helpful
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for the great review!  We appreciate our loyal customers like yourself!

Carleen Shimanski
Service Manager
952-377-2062
Cuyler S. on 11/20/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The staff was very very friendly and helpful. The service they provided to the car was excellent. I wouldn't recommend Hyundai in general to anyone as I have had nothing but problems with mine. However the customer service was great.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/20/2017 04:10 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

We do our best to provide excellent customer service.  Thank you for letting us know we are meeting that goal.  We appreciate your review and business!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
";lk"
,.,.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:17 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First visit"
Very clean and bright facility. Attentive and friendly service staff. Got a ride back to my nearby office with a very pleasant young man.
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 01:04 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for the great review!  We are glad you enjoyed the complimentary shuttle service.

Carleen Shimanski
Service Manager
952-377-2062
William M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, professional atmosphere."
My car was repaired timely.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:28 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for sharing your great experience!  We appreciate your business and review!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"60k service"
went as plannex
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:27 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
All of the staff were enthusiastic and helpful. They were very accommodating of my schedule.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:37 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/21/2017

We value your time as much as you do!  Thank you for sharing your experience!

Carleen Shimanski
Service Manager
952-377-2062
Laurie D. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
My Service Advisor was fabulous! He was thorough and explained exactly how things would be done. And, that's exactly what happened. No surprises!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 02:22 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/20/2017

We are glad you enjoyed working with Jamie!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
David B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service - good facilities."
Work was performed well and within promised time frame.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 12:32 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/18/2017

We do our best to service your vehicle efficiently.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Barb V. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as usual"
Took my 13 year old car in for service and, as always, they gave me superb service and treated both my car and me as important! I could likely take my car to a smaller garage and save a few bucks, but I love the superior customer service I receive when bringing my car in to Luther Bloomington Hyundai. When it took longer than thought to fix, they kept me informed on the progress, and gave me a fabulous loaner! Upon getting my car back, I freaked at at unknown sound when leaving, so the technician jumped in to diagnose the sound and immediately fixed by driving it around the block to warm it up - that was all that was needed! Every person there is wonderful and I will keep coming back!!
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:18 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 11/18/2017

We appreciate your business and the glowing review!  We look forward to seeing you again!

Carleen Shimanski
Service Manager
952-377-2062
Displaying Review 1 - 20 of 2003 in total