Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3615 Reviews

ReScore Reviews™ (74)

ReScore
Overall Rating 4.445948/5Overall Rating 4.445948/5Overall Rating 4.445948/5Overall Rating 4.445948/5rating 4.445948
Original
Overall Rating 2.09459/5Overall Rating 2.09459/5rating 2.09459rating 2.09459rating 2.09459
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JK
John K.
Brooklyn Center, MN
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
My service
Great
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/17/2019

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Saint Paul, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Oil change, headlight replacement, fall special
Everything went well.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/17/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Ho Hum
My service was fine and acceptable . Not sure I’ll go out of my way to keep going to the dealership for services .
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/17/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

BN
Bernie N.
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
prompt, friendly service
As usual, I had a good experience, even though I just needed an oil change.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/17/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

EH
Elicia H.
Minneapolis, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Friendly
Always provide wonderful service
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/15/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

MB
Mary B.
Minnetrista, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Carleen Shimanski was great and informative
I came to the dealership for an oil change and tire rotation. The service was done in a timely matter. Carleen Shimanski explained everything and was great.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/15/2019

We're happy to help!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

SG
Stanley G.
Eden Prairie, MN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Great Service
I don't write revies
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/15/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Excellent service!
Thank you for taking care of my car needs!
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/12/2019

Thank you for the excellent review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JT
Joyce T.
Minneapolis, MN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
excellent cusomer service
I bought my vehicle in Inver Grove Heights but switched to Bloomington for service many years ago and have never been disappointed with their service and professionalism.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/10/2019

We appreciate you giving us the opportunity.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
No Pressure or Hassle
I'm as wary of dealer mechanics as the next guy, but I'll definitely be returning to Luther to service my more esoteric car issues in the future. Everything was clearly explained to me, and I was given a run down of the time and cost associated with each repair I was considering. I never felt pressured by the mechanic, even during the "here's what we could fix for you" step of the service. They completed my repair by the time quoted, for the cost estimated, and even waived an inspection fee as they couldn't determine the cause of a slow leak in my tire (but gave me plenty of options to consider to get it fixed). I was very happy with my experience, and cannot think of any issues to describe here.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/10/2019

We're happy to help!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

RI
Robert I.
Minneapolis, MN
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
friendly and knowlegeable staff.
I explained what I thought was warranty work, I was told it would take about an hour to determine
if it was. They came back in 45 min , explained that it was indeed warranty work. I was then told it would take till the next day and would give me a loaner car. I was totally surprised when was a 2019 Tusun. ( a very nice car.) My car was ready early the next day.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/10/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Top rated
These guys are the best. Good experience, every time. Right price.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/10/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Car repair
Great service and friendly staff.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

Thank you for the great review of our friendly staff.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Eden Prairie, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Good service
Good service and friendliness
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

Thank you for the great review of our friendly staff.  We appreciate your feedback!

Carleen Shimanski
Service Manager
952-377-2062

PP
Prasanna P.
Saint Paul, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Service
Matt was able to accommodate my request in their busy schedule and able to complete. Great job
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

We're glad you enjoyed working with Matt.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

CW
Curly W.
Minneapolis, MN
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
The Atmosphere and Services that I always received.
The atmosphere is nice and clean, plus the services were outstanding!
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

Thank you for the outstanding review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

TN
Tuam N.
Cottage Grove, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Great service
Found what was wrong with my car and fixed it when other dealership couldn't. Really good service workers.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

We're happy to help!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

JK
John K.
Minneapolis, MN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Fast service
The service representative went out of his way to address another problem that needed addressing.
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Chanhassen, MN
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Service
Great
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/08/2019

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JB
Judeen B.
Chaska, MN
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Service
Informative
CARLEEN L S., Service Manager from Luther Bloomington Hyundai responded on 10/07/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062