Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3001 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.3137267/5Overall Rating 4.3137267/5Overall Rating 4.3137267/5Overall Rating 4.3137267/5rating 4.3137267
Original
Overall Rating 2.17647/5Overall Rating 2.17647/5rating 2.17647rating 2.17647rating 2.17647
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


LN
Laurie N.
Savage, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018 Category: Service
Ccc
Yyy

SD
Susan D.
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Service
Excellent customer service. Good cars
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/18/2018

Thank you for the great review!  We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

MM
Mark M.
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Great employees!
Very friendly and responsive and helpful!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/18/2018

We are happy to help!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

JS
James S.
Long Lake, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Quality work completed as promised
The work was completed on time as promised. Our car was also washed when we came to pick it up.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/18/2018

Thank you for the great review!  We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

TV
Toni V.
Minneapolis, MN
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great service
Was due for a oil change, but my front headlight went out..
Called and was able to get in the next day.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/18/2018

Thank you for the great review!  We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

LD
Lance D.
New Richmond, WI
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Excellent as always
Great job and friendly as always. Will definitely be back.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/17/2018

Thank you for the excellent review of our friendly staff.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

MA
Mona A.
Wayzata, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Brakes
Good service
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/17/2018

Thank you for the great review!  We appreciate your business!

Carleen Shimanski
Service Manager
952-377-2062

TP
Tim P.
New Brighton, MN
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great experience.
Brought my Santa Fe back for a follow-up to a previous visit where they could not find the rough-idle issue. This time I left the vehicle overnight and with the cold start the next morning they found one fuel injector was not firing. Nancy Ogrezovich my Service Tech was very easy to work with and kept me informed every step of the way, and even gave me the great news that the repair would be covered under warranty. Hyundai is great and so is Luther Bloomington Hyundai Service!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/17/2018

Thank you for the great review.  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

TW
Tenille W.
South Saint Paul, MN
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
My New Permanent Shop
I have permanently made this my go to place for services. They are always quick and friendly.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/17/2018

Thank you for the great review.  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Eden Prairie, MN
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Did job planned with courteous style
Thanks!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/17/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018 Category: Service
7500 mile service
The service advisor was polite and helpful.My car had been washed when my visit was completed which I appreciate.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for the excellent review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

VG
Venkata G.
Mounds View, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Excellent Customer Service
Great service
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for the excellent review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Nice facility, efficient, informed service
Nice, clean facility. Great waiting room with coffee and snacks. Efficient service. Employees very well informed on the customer's service and able to explain it in some detail. They keep the customer informed.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for the excellent review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Chaska, MN
2011 Hyundai Elantra To
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/14/2018 Category: Service
Car owner
Poor communications
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for your feedback.  I apologize for the vacuum and would be happy to re-wash, vacuum and wipe down the interior of the car.  Please stop by whenever is convenient for you.  We are happy to help!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Excellent
Excellent
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for the excellent review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

FC
Faith C.
Minneapolis, MN
2006 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Very nice, friendly people, efficient and thorough work, clean and comfortable customer waiting area.
I have gone here for years. I bought my 2006 Elantra here and have had it serviced ever since. It still runs well after 156,000 miles and hope to drive it another 100,000 miles or so. I highly recommend Hyundai vehicles and this particular location.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/15/2018

Thank you for the excellent review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

SP
Scott P.
Saint Paul, MN
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Recall Issue
Familiar with the problem and resolved promptly with manufacturer
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/14/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

SP
Susan P.
Eden Prairie, MN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great customer service
Staff are friendly and helpful. Waiting room has amenities such as computers, wi-fi, coffee, snacks and comfortable chairs.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/13/2018

We are glad you enjoyed the waiting room amenities.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

BE
Brian E.
Minneapolis, MN
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Never have Steered me Wrong
I always have a great experience with the Luther Bloomington Hyundai Service Department. I have followed the recommended service and service advice and have never had a vehicle problem.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/13/2018

Thank you for the great review!  We are happy to help you maintain the vehicle and appreciate your business!

Carleen Shimanski
Service Manager
952-377-2062

BT
Bruce T.
Waconia, MN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Good service!
As I've come to expect, it was another good experience having our 2011 Hyundai Santa Fe serviced … plus you get to drive away with a freshly washed vehicle!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 12/13/2018

Thank you for sharing your consistently great service experience.  We appreciate your loyalty and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062