Luther Bloomington Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2152 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.2727285/5Overall Rating 4.2727285/5Overall Rating 4.2727285/5Overall Rating 4.2727285/5rating 4.2727285
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Barbara P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer Service and value"
The customer service techs are professional, quick and efficient. They keep the customers informed of the status. Work completed is always as promised and expected.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:28 PM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:45 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service Experience"
In and out in the time predicted. Left in a nice, clean car!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:39 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for sharing your experience!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Better service this time around, will be back again.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:54 AM
Dolores A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people are great. The waiting area are clean and comfortable."
Jamie remembers me. I feel he takes good care of my card.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:17 AM
Nancy G. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant environment"
Timely service in a nice environment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 05:55 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very pleased with the professionalism and efficiency of the service at this dealership.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!  We do our best to service each vehicle efficiently.

Carleen Shimanski
Service Manager
952-377-2062
Peter J. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficiency, curtesy of staff, timeliness of appointment."
excellent
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:03 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the excellent review!  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Donald H. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Luther Hyundai "
Have been treated well. Had recall issues resolved promptly. Will continue to do buisness with Luther.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 02:52 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for sharing your experience.  We would be happy to test the battery further if you have any additional concerns and look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
James B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"zud"
zap
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:55 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the 5 star review!

Carleen Shimanski
Service Manager
952-377-2062
Yvonne C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bloomington Hyundai completes what is requested and finds bulbs & filters I wouldn't be aware need replacing. The word in completed in the time indicated when I set the appointment. All staff members are kind and polite."
Work is initiated when I arrived and work was completed when Staff indicated work would be completed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 12:28 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for trusting us with your maintenance needs!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Jean K. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jean"
Very accommodating, friendly staff.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 11:42 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for sharing your experience!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Michael K. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Leak"
It took awhile to find the leak but so far tire holding air.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 09:23 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

Thank you for the great review!  We are happy to hear everything was resolved for you!

Carleen Shimanski
Service Manager
952-377-2062
Joann M. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Need better snacks."
Good service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 06:35 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/16/2018

Thank you for your feedback.  We will look into some new types of snacks to have in the waiting area.

Carleen Shimanski
Service Manager
952-377-2062
Bethany D. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All around service"
Bloomington Hyundai takes care of my vehicle while I wait. And they offer snacks and refreshments for free in their waiting room, which takes care of me! Great place, keeps me coming back.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:03 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/17/2018

We are glad you enjoy the waiting area!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Kenneth S. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gggggghhhhhhhhhhhhhhh"
G h j j k I g f s e tbh
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 04:00 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/13/2018

Thank you for the 5 star review!  We appreciate you sharing your experience!

Carleen Shimanski
Service Manager
952-377-2062
Richard L. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
The people are helpful and go out of their way to help.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 03:09 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/13/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
great people to work with, friendly, helpful, pleasant
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 01:53 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/13/2018

We are glad you enjoyed working with us!  Thank you for the great review.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mainenance"
EVerything done is what is needed
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:08 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/13/2018

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Susan J. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always great service. Friendly people to work with. I like vet my Sonata. This is my second from this dealership and really enjoy working with them.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 05:29 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 01/12/2018

Thank you for trusting us with both of your vehicles!  We look forward to helping you with your next!

Carleen Shimanski
Service Manager
952-377-2062
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