Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2557 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.2249993/5Overall Rating 4.2249993/5Overall Rating 4.2249993/5Overall Rating 4.2249993/5rating 4.2249993
Original
Overall Rating 2.05/5Overall Rating 2.05/5rating 2.05rating 2.05rating 2.05
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Anonymous avatar
Verified Customer
Eden Prairie, MN
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great Service
Service was fast and efficient. All my problems were taken care of to my satisfaction
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

Thank you for the great review.  We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

TO
Terri O.
Lakeville, MN
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
Very friendly. Didn't have to wait long at all for service to be done. Was able to get an appointment for the next day when I called.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

We do our best to provide efficient service.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

JM
John M.
Minneapolis, MN
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Time
They did the work is less time than the mechanic told me it would take. Which I appreciated.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

We value your time and do our best to provide expedient service.  thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

BL
Beverly L.
Minneapolis, MN
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
I get in right away and They do a terrific job.
They never try to sell me anything I don’t need.they are very friendly and answer all of my questions.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

We pride ourselves on being honest and upfront.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Anonymous avatar
Verified Customer
Minneapolis, MN
2014 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
Great service
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

GV
Gina V.
Minneapolis, MN
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great
Everything was first rate - with the exception of the demand of these surveys after
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/20/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

BZ
Brandon Z.
Minneapolis, MN
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Recent Service
Excellent job from top to bottom. Couldn't ask for better service.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

GW
Gary W.
Minneapolis, MN
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Excellent Service
Knowledgeable, courteous, and friendly! Wouldn’t take my car anywhere else!
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JM
Jonathan M.
Minneapolis, MN
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great service
Friendly and timely service
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for the great review of our friendly service!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

KA
Kelly A.
Lester Prairie, MN
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Awesome Customer Service & Warranty
Very pleased with the response time and customer service when service was needed. Their warranty is excellent!
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for the great review!  We are happy to offer a great warranty!

Carleen Shimanski
Service Manager
952-377-2062

LA
Laura A.
Minneapolis, MN
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Customer service is great
The only negative is that this car goes thru light bulbs like $ at the casino! We have replaced almost every bulb in this car and it is only four years old! That's more than all my cars put together and I'm 64!!!!!!!!
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/16/2018

Thank you for the great review. 

Carleen Shimanski
Service Manager
952-377-2062

Anonymous avatar
Verified Customer
Saint Paul, MN
2017 Hyundai Ioniq Hybr
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Cleanliness, efficiency.
Good job all around
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/16/2018

Thank you for the great review!  We pride ourselves on efficient service.

Carleen Shimanski
Service Manager
952-377-2062

JH
James H.
Saint Paul, MN
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great people
All the staff is great no pressure and very helpful
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/16/2018

Thank you for the great review!  We are happy to help!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great Place to service my Hyundai
Very impressed with how fast they repaired my vehicle.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/16/2018

Thank yo for the great review.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly and coutrous
Awesome place to bring my Hyundai in for service.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for the great review!  We are glad you enjoyed the friendly service.

Carleen Shimanski
Service Manager
952-377-2062

KZ
Kayla Z.
Minneapolis, MN
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly staff, timely and competent
The Hyundai team has great customer service. I went in for an oil change, and they started the work right at my scheduled time. They took the time to make sure I was happy with my service.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/18/2018

Thank you for sharing your great experience.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Anonymous avatar
Verified Customer
Minneapolis, MN
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Great service.
I appreciate that the service team tells me of the minor repairs i can make on my own such as changing wiper blades or lightbulbs.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/15/2018

Thank you for the great review.  We do our best to help prioritize repairs to meet your skill and budget.

Carleen Shimanski
Service Manager
952-377-2062

Anonymous avatar
Verified Customer
Minneapolis, MN
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Very nice
Pleasant and professional.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/13/2018

Thank you for the great review! We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

MH
Merrimon H.
Eden Prairie, MN
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
As always, a great job!
It's always thorough, and on time, with a comfortable place to wait.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/13/2018

Thank you for sharing your consistently great experience.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Anonymous avatar
Verified Customer
Bloomington, MN
2014 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Good service
Very friendly staff, good service, and nice waiting area. I was quoted an hour and a half wait for an oil change and tire rotation and that's exactly how long it took. It felt long but at least I knew what to expect. My one-year old got antsy during that time and there wasn't anywhere else nearby I could walk to with him. Not the fault of the staff, just a consideration I'd take into account for future visits.
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Carleen S., Service Manager from Luther Bloomington Hyundai responded on 06/13/2018

Thank you for the great review!  We do offer a local shuttle if that helps keep the little one entertained in the future.  We look forward to seeing you both again!

Carleen Shimanski
Service Manager
952-377-2062