Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2916 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.3000006/5Overall Rating 4.3000006/5Overall Rating 4.3000006/5Overall Rating 4.3000006/5rating 4.3000006
Original
Overall Rating 2.16/5Overall Rating 2.16/5rating 2.16rating 2.16rating 2.16
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Minneapolis, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service!
Went in for a routine oil change and was pleased with the price and service!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/17/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Montevideo, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Help
Helped us when we needed it
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/17/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

EL
Elisa L.
Prior Lake, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Quick service time
They need to check all settings are the same as when dropped off.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/17/2018

Thank you for your feedback.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

DC
Doug C.
Minneapolis, MN
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Service Experience
Service dept got my vehicle on short notice, provided a shuttle ride, service was done quickly, and cost was reasonable. Waiting area was comfortable and clean. Great job all.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/16/2018

Thank you for sharing your experience.  We look forward to helping again!

Carleen Shimanski
Service Manager
952-377-2062

PS
Patrick S.
Minneapolis, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Amazing
Friendly, personable, positive and understanding. Fast and attentive service.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/16/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

PF
Pat F.
Saint Paul, MN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Satisfied Customer
Courtesy and Fast Service for Reasonable Price.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/16/2018

We do our best to be efficient and economical.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

KB
Kelly B.
Minneapolis, MN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Amazing Customer Service
The team is personable, quick, understanding and one of the bests
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/16/2018

Thank you for the amazing review!  We appreciate your business and look forward to helping again!

Carleen Shimanski
Service Manager
952-377-2062

CG
Cassandra G.
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service
They communicated well. I appreciated the text messaging with updates throughout my work day and that I could text back to reply.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/13/2018

We are glad you enjoyed the text service.  Thank you for the great review.

Carleen Shimanski
Service Manager
952-377-2062

KM
Kevin M.
Minneapolis, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
.
.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/13/2018

Thank you for the great review! We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

JS
Joseph S.
Minneapolis, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Untitled
No comment
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/13/2018

Thank you for the great review! We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

MM
Miranda M.
Minneapolis, MN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Awesome!
Great service and friendly staff!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for the awesome review.  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062

OT
Oanh T.
Rochester, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
new car
the staff are wonderful helping me with the process.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

We are glad you're enjoying the new car.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

GR
Gail R.
Minneapolis, MN
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Friendly staff. Waiting area is a plus!
Great place
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

We're glad you enjoy the waiting room amenities.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

HW
Hannah W.
Park Rapids, MN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
BLM Hyundai
Kind employees and a comfortable place to wait for your vehicle to be done.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

SL
Sylvia L.
Minneapolis, MN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Jamie in the service dept
That guy is awesome and needs a raise.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for the great review!  We agree Jamie is an asset to our team.

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Always great service
Love Bloomington Hyundai
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for sharing your consistently great experience.  We appreciate your loyalty and look forward to working with you again.

Carleen Shimanski
Service Manager
952-377-2062

SJ
Susan J.
Albertville, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Oil change
I brought my car in for an oil change. As always they took my car in a resonable amount of time.
I waited for it in their customer lounge which is very comfortable.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

We're glad you enjoyed the lounge.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Chanhassen, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
.
.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

PR
Patrick R.
Minneapolis, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Quick and Painless
The staff at Luther were very courteous and let me know a time estimate up front. Comfortable waiting room and the time they said I’d be out was a little off but not by much. Even left a cookie in my car as a parting gift. Better than other dealers I’ve had service with in the past.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

We always try to be better than the rest.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minnetonka, MN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good Customer Service
I brought my 2014 Hyundai Sonata in for a minor problem. I told the rep what was wrong. He took the information and had it fixed in the hour time allotted. He was very quick.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 11/12/2018

Thank you for the great review.  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062