Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3078 Reviews

ReScore Reviews™ (55)

ReScore
Overall Rating 4.3636393/5Overall Rating 4.3636393/5Overall Rating 4.3636393/5Overall Rating 4.3636393/5rating 4.3636393
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
92% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


JG
Jolene G.
Minneapolis, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Quick and easy
Jamee was very accommodating and the service was quick and easy. Love the text option and ability to pay using my phone.

WF
William F.
Minneapolis, MN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Excellent
We have referred family and friends to your dealership. We have had a Santa Fe now for almost twenty years, now on our second one. Your customer service and efficient car servicing is great. We have never experienced a glitch. We really appreciate your thoroughness and clarity in explaining what is needed. Thank you!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review!  We appreciate your loyalty to both Hyundai and our dealership.

Carleen Shimanski
Service Manager
952-377-2062

SM
Shannon M.
Minneapolis, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Always fast and friendly service
The staff at Hyundai always seem to be happy to help. They provide fast and friendly service.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review of our friendly staff!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Lakeville, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent response to service needs
I had called another dealership to help with a service issue and they were not helpful so I called Bloomington and they worked me in. This dealership in Bloomington is worth the drive for the time and energy they will save you by providing great communication and high quality service. Thanks for being excellent at your work!!!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the excellent review!  We are happy ot help!

Carleen Shimanski
Service Manager
952-377-2062

MH
Merrimon H.
Eden Prairie, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Cordial service and a convenient place to wait for car to be repaired.
Keep on keeping on the way you are providing service!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

DJ
Dennis J.
Saint Paul, MN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
customer service, timeliness of completing work on vehicle, explaining auto situatiion and next steps, and no up sale.
Very well pleased with staff and their work.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

We are glad you enjoyed working with us!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

JR
Justin R.
Bloomington, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Exceptional service
Couldn’t get better service anywhere. Told them of time limitations and they made it work. Even faster than they stated!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review of our exceptional team!  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

KA
Kelly A.
Lester Prairie, MN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Bloomington Luther Hyundai is very helpful
Love my Hyundai and the service department at Bloomington Luther is great@
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Askov, MN
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly
Knowledgeable and friendly
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/19/2019

Thank you for the great review of our friendly staff!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

CH
Carol H.
Minneapolis, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
.
my service person was very helpful by informing me of the recall service needed and the time it would take to complete the job. very friendly and easy to deal with
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/18/2019

Thank you for the great review of our friendly staff!  We appreciate your feedback and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

SE
Sandy E.
Minneapolis, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great job
Oil change done on time while I had lunch at Olive Garden, to which I was given a ride there and back.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/18/2019

We are glad you enjoyed the shuttle service. Thank you for th great review!

Carleen Shimanski
Service Manager
952-377-2062

WJ
William J.
Minneapolis, MN
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Quick and Courteous
Came in for a 30K service. The rep was very courteous and friendly. Gave me a time estimate which was spot on. I left for awhile, came back 1-1/2 hrs later, and was on the road a short time later. 100% satisfied.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/18/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JG
Judith G.
Minneapolis, MN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Promptness and courteousness
I have never had a bad experience at your dealership. If I ever purchase a different car in the future it will definitely be at your dealership.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/18/2019

Thank you for sharing your consistently great service experience.  We appreciate your loyalty and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

MP
Mary P.
Bloomington, MN
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Friendliness and ability to care for your car.
The friendliness and willing to take care of your car for you.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/16/2019

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Waconia, MN
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2019 Category: Service
Disappointed
Was told my inside light was fixed but it was not.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/16/2019

Thank you for your feedback.  We look forward to taking another look and making things right.

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Brooklyn Center, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
AWESOME
SIMPLY THE BEST
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/14/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Guled Hassan
Good works
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/14/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
The service with the oil change was excellent
While the service was good, I was quoted 31.00 for the oil change and it actually was 41.00.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/12/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JK
John K.
Brooklyn Center, MN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Everything was better than expected
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/12/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

JK
Josh K.
Eden Prairie, MN
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Service
Friendly and courteous
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 01/11/2019

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062