Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2783 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.3404285/5Overall Rating 4.3404285/5Overall Rating 4.3404285/5Overall Rating 4.3404285/5rating 4.3404285
Original
Overall Rating 2.12766/5Overall Rating 2.12766/5rating 2.12766rating 2.12766rating 2.12766
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


SJ
Sharon J.
Prior Lake, MN
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
My time matters.
Things that need fixing are done in a timely manner. Everyone is friendly and courteous.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/18/2018

Thank you for the great review of our efficient team.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

KH
Kim H.
Chanhassen, MN
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great customer service
Friendly staff
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/18/2018

Thank you for the great review of our friendly staff.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

DM
Dana M.
Shakopee, MN
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Dana M
The Service manager did an outstanding job taking care me to make sure the problem with my vehicle was rectified. I greatly appreciate it.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/18/2018

Thank you for the great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

KH
Kathleen H.
Farmington, MN
2013 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
They try. Almost succeed.
I so want this place to get an A+ from me. However, they are so far away from home & work it is a major logistical issue to get my car serviced. They are wonderful people to work with, but the two times (a year apart), I had major work done, I came away with annoying "leftovers".
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/17/2018

Thank you for your feedback.  I have reached out to get you more information on the warranty and it's coverage.

Carleen Shimanski
Service Manager
952-377-2062

CS
Chanel S.
Minneapolis, MN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Easy, clean service
The service center is great. I can make appointments online. I drive into a clean and warm garage to drop off and pick up. The service agents are helpful and thorough. The waiting area is comfortable, clean, and has good coffee, water and snacks.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/17/2018

Thank you for the great review.  We appreciate your business and your feedback.

Carleen Shimanski
Service Manager
952-377-2062

CB
Cheryl B.
Minneapolis, MN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Great customer service!
The Luther Bloomington MN Hyndai team always go the extra mile.
Thank you!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/17/2018

Thank you for the glowing review!  we are glad to help!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great Visit
I had some unfinished work on my car that needed to be done from a previous visit and Jamie did a great job communicating with me and making sure that I was treated well and that all the maintenance on my car was completed. The appointment was painless and convenient.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/14/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2015 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
All good
Did every thing I asked for
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/14/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

KJ
Kelly J.
Saint Paul, MN
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Always a great experience
I always have a great experience when I get my vehicle serviced. The service team consistently goes above and beyond. Thank you!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/14/2018

Thank you for sharing your consistently great service.  We appreciate your feedback and your business!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2012 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018 Category: Service
Aa
Aa
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/13/2018

Thank you for your feedback.  We look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/14/2018

I have reached out to learn more about your visit but there was no voicemail.  It looks like your service went well, but we only earned three stars.  Please let me know what I can do to help.  I have resent the survey and am hoping to achieve 5 stars!

Carleen Shimanski
Service Manager
952-377-2062

KK
Kathryn K.
Minneapolis, MN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Good service and a clean bathroom!
Austin was great as solving the problems...
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/13/2018

Thank you for the great review!  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

DR
Damodar R.
Osseo, MN
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Professional and friendly service
Appreciated the upfront cost estimates and the very courteous and professional service during my visit.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/13/2018

Thank you for the great review!  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Norwood Young America, MN
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
great service
quick service only thing i didn't like was having to pay for diagnosis even when they did the service work
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/13/2018

Thank you for the great review and your feedback. 

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Great
Good
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for your feedback.  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062

SS
Shawn S.
Cottage Grove, MN
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great people
The workers are fantastic, they made sure i understood exactly what needed to be done, and made sure that i would be safe on my trip. Thank you!
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

We are happy to help!  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Professional Responsive and courteous dealership
They are very professional and courteous in their approach to engaging with the customers.
The vehicle was delivered before the estimated time..

Good work !
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

SS
Stephen S.
Minnetonka, MN
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service
xxxxxx
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

BS
Bradley S.
Minneapolis, MN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Amazing service!
The service on my vehicle was done in half the time I was quoted. It was a friendly and stress fee experience. I will recommend everyone I know to look at Hyundai in the future to buy or get their car serviced from Hyundai explanation point
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

Verified Customer
Minneapolis, MN
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Quality service, friendly staff
Great place with quality service and friendly staff
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062

CF
Charles F.
Eden Prairie, MN
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great service
Great service. They're on top of things that can ruin your car performance. Just in case you do. I like a place that has its eye your vehicle and bottom line.
Carleen S., Service Manager from Luther Bloomington Hyundai responded on 09/11/2018

Thank you for the great review!  We appreciate your business and your feedback!

Carleen Shimanski
Service Manager
952-377-2062