ReScore Reviews™ (24)

ReScore
Overall Rating 4.6250017/5Overall Rating 4.6250017/5Overall Rating 4.6250017/5Overall Rating 4.6250017/5rating 4.6250017
Original
Overall Rating 2.04167/5Overall Rating 2.04167/5rating 2.04167rating 2.04167rating 2.04167
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago
MICHAEL S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! "
1st service for my 2017 Hyundai Tuscon SE. Was in the Burnsville area so i dropped my SUV off early. Service team was able to fit me in and got me out an hour before my original appointment. Very friendly staff. Took a quick catnap in the comfortable waiting area. Very happy with service and will come back when SUV is due again.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:36 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
The service person didn’t try and sell services that weren’t needed. He explained what services were being done and why.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 04:44 PM
Brandon C B. at Burnsville Hyundai responded on 11/22/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. Glad Chadd kept you informed of the service being done and what was needed along the way. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Kari C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service and Experience"
I really appreciate the service team and the time to get the oil changed, rotate tires, and fix recalls in a timely fashion. Waiting area was clean and comfortable. Great experience and look forward to doing business for many years to come.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 04:41 PM
Brandon C B. at Burnsville Hyundai responded on 11/22/2017

Kari thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. Glad the service staff were able to perform your vehicle service and address your vehicle recalls in a timely manner, while you enjoyed our waiting area. We also look forward to working with you in the future. 

Service Manager
Brandon Blommer

ALFORD G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and attention to needs of vehicle."
We were having parasitic battery drain so our Sonata Hybrid had to be towed to Burnsville Luther and a new, very expensive battery was installed properly, plus service advised us to change belts, reset brakes and change all four tires. It was an expensive repair bill, but worth it to be safe and ready for winter.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 04:01 PM
Brandon C B. at Burnsville Hyundai responded on 11/22/2017

Alford thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad Andrew was friendly and repaired your battery concern along with advising you of other repaired needed on your vehicle. Your vehicle should be in a good shape for awhile. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Jason H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgable, and convient. "
Had a great first experience.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 03:38 PM
Brandon C B. at Burnsville Hyundai responded on 11/22/2017

Jason thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff was friendly and knowledgeable in assisting you with your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Karen H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Over the top place, very welcoming
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:32 PM
Brandon C B. at Burnsville Hyundai responded on 11/22/2017

Karen thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was great and took great care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Ronald B. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" service feed back"
good service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 01:06 PM
Brandon C B. at Burnsville Hyundai responded on 11/21/2017

Ronald thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 12:51 PM
Brandon C B. at Burnsville Hyundai responded on 11/21/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Mark M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No comment"
No comment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:48 AM
Brandon C B. at Burnsville Hyundai responded on 11/21/2017

Mark thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Saturday"
Good overall service but a little slow.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 11:44 AM
Brandon C B. at Burnsville Hyundai responded on 11/21/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear overall your service experience was good. I apologize to hear the service took longer than expected and our car wash was down. Please let me know if there is anything I can do for this inconvenience. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Abraham Y. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good location "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 11:23 AM
Brandon C B. at Burnsville Hyundai responded on 11/21/2017

Abraham thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Roman O. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exelente service"
Servicio excelente
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:02 AM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Roman thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Gregg M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Get your Hyundai serviced here!"
The service you receive at Burnsville Hyundai is phenomenal. The Service reps are friendly, courteous and knowledgeable and the service techs do an outstanding job on any requested work you want them to do. I'm a very satisfied customer!
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 10:05 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Gregg thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a phenomenal service experience with us. Glad the service staff are friendly, courteous, and knowledgeable in assisting you with you vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional "
Service is always amazing here.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:02 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear we always provide you with amazing service. Glad the service staff is very professional in assisting you with you vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

LISA B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and honest"
Great staff - good at explaining things, and giving a straight answer!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:03 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Lisa thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was great in answering all your questions and providing you straight forward answers. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service pros"
they cleaned the inside of my windows...love it!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 04:53 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff took great care of you and your vehicle service needs and we got your windows cleaned as well. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
I really enjoyed the level of service I received. My experience was the people were professional and knowledgeable.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 06:14 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was professional and knowledgeable in assisting you with you vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice work again"
The service advisors at Burnsville Hyundai were responsive and communicative for my last repair visit
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 10:01 AM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff took great care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Joleen S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AUTO service"
YOUR FRONT LINE STAFF ARE great. They kept me updated and explained clearly what extra service should be done. So friendly!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:54 AM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Joleen thank you for your business. we appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff took great care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timeliness and friendly people"
Great service as always
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 08:17 PM
Brandon C B. at Burnsville Hyundai responded on 11/20/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff were friendly and we performed your vehicle service in a timely manner. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

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