Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,118 Reviews)

ReScore Reviews™ (60)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


MS
Mark S.
Saint Paul, MN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Great customer service
Great experience. Finish the job on time. Very satisfied!
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Mark,

We appreciate the 5 star review and the positive feedback.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

MS
Michael S.
Burnsville, MN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Clean with freindly people.
Always stay on top of servicing my cars.We own 2 2017 santa fe. Feel good dealing with our sales man Scott Prescot and the service team.Always willing to tell us of things we should know about our vehicles. Great job. Thanks
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Michael,

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

KD
Kenneth D.
Saint Paul, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Nice people
Quality dealer with pleasant people. No high pressure
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Kenneth, 

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

DK
Douglas K.
Prior Lake, MN
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Customer service
Excellent customer service
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Douglas,

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

DK
Dan K.
Shakopee, MN
2008 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Very courteous and helpful
I have copd and am very vunurable to covid so as I seen all your employees wearing masks even alone in there office and many washing there hands frequently made me feel much more secure coming out to get the work done on my car. So thank all of you for caring to help protect us all till we find a cure.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Dan,

We appreciate the 5 star review and the positive feedback.  We do take the safety of our customers and our staff very seriously.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

JH
Jennifer H.
Saint Paul, MN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
Amazing service - safe environment!
I actually posted about this on my Facebook page. Everyone on staff was wearing a mask when I arrived. While waiting, I saw more staff wearing masks and all of the customers (including myself) were too. In addition, my service was completed 15 minutes earlier than anticipated. Kudos to Burnsville Hyundai for making your customers feel safe and valued. I will definitely be back and will recommend you to others!
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Jennifer,

We appreciate the 5 star review and the kind words.  We do take the safety of our customers and our staff very seriously.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Burnsville, MN
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
Great Service / Great Car
Luther Burnsville Hyundai Service team does great work!
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/11/2020

Good afternoon,

We appreciate the 5 star review and the kind words.  If i can be of help in the future lease let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

JH
Jeff H.
Elk River, MN
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Great Service
All went great. Scheduling online, text and email communication, they were ready to service my car when i arrived, completed job in reasonable time and all was good.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Jeff,

We appreciate the 5 star review and the positive feedback.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

SM
Sheila M.
Chaska, MN
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Great Service
We got great friendly service. Answered all my questions.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Sheila,

We appreciate the 5 star review and the positive feedback.  If i can help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

KK
Karen K.
Savage, MN
2014 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2020 Category: Service
didn't wash her up
I was disappointed that they did not run through the car wash when the customers service guy said its all washed and ready for uou in the parking lot
It never got washed.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Karen,

Thank you for taking the time to complete our survey.  I do apoligize that we did not get the car washed as we promised.  Please let me know a time that we can make this up to you and get the car washed and vacuumed.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Lakeville, MN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Great Customer Service
Great Customer Service from Ashley
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Good morning,

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,


Mike McGee
Service Manager
952-367-4662

DB
David B.
Montgomery, MN
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Every time we come there, we leave feeling like a customer that is appreciated and you guys aim to please.
We have dealt with other car dealerships, and when it comes to customer service, you have them beat by a mile. Thanks for listening to our concerns and addressing them immediately.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

David,

We appreciate the 5 star review and the positive feedback.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

JM
Jeri M.
Faribault, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Tucson owner
Great waiting area and friendly, knowledgeable people.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Jeri,

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Rosemount, MN
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Recent warranty service
Prompt, courteous service. Service advisor did a thorough job of explaining the results of warranty work.
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Good morning,

We appreciate the 5 star review and the positive feedback.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662

KB
Kathleen B.
Lakeville, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Service
The guy who checked my car in and kept me updated was very nice and kept me up to date on everything
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 07/08/2020

Kathleen,

We appreciate the 5 star review and the kind words.  If i can be of help in the future please let me know.

Thanks,

Mike McGee
Service Manager
952-367-4662