Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,336 Reviews)

ReScore Reviews™ (78)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


HO
Heather O.
Lakeville, MN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020 Category: Service
The people
The employees at Burnsville Hyundai are very knowledgeable and helpful.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 12/03/2020

Good afternoon,

We appreciate the 5 star review and the kind words.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Maplewood, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Dealer
Good
MICHAEL M., Service Manager from Burnsville Hyundai responded on 12/02/2020

Good afternoon,  

Thank you for completing our survey and the 5 star review.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Saint Paul, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Fall tune-up
Easy to make appointment. No waiting for service to begin. Pleasant waiting area. Service done earlier than expected.
MICHAEL M., Service Manager from Burnsville Hyundai responded on 12/01/2020

Good afternoon,

Thank you for completing our survey and the 5 star review.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

JT
Joan T.
Eagan, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020 Category: Service
Great service!!
Thank you so much for your service and I feel so confident and thankful for the dealership to care so much about their customers and probably everybody else!!
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 12/01/2020

Joan,

We appreciate the 5 star review and the kind comments.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Saint Paul, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020 Category: Service
Great Service
Again the staff at this location is great!
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/30/2020

Good evening,

We appreciate the 5 star review and the kind words.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

RO
Raymond O.
Saint Paul, MN
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020 Category: Service
Everything Okay
Estimate for a recommended new set of tires was too high and brand was not what I wanted.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/28/2020

Raymond, 

Thank you for completing our survey and the 5 star review.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Saint Paul, MN
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020 Category: Service
Efficient
Service was completed quickly and efficiently. Staff was very nice and answered all of my questions
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/28/2020

Good morning,

Thank you for completing our review and the positive feedback.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

CR
Craig R.
Saint Paul, MN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
2013 Santa Fe Service/ November, 2020
Andrew Parr always takes a personal interest in making sure my vehicle is taken care of.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/28/2020

Craig,

We appreciate the 5 star review and the kind words.  We think Andrew is awesome also.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

Verified Customer
Minneapolis, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
Service Department
Easy to schedule, friendly staff, quality service.
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/27/2020

Good afternoon,

Thank you for taking the time to complete our survey and the 5 star review.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

JA
Julie A.
Minneapolis, MN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
The service team!
Great people to work with. I was kept 100% informed during all stages of my service.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/27/2020

Julie,

We appreciate the 5 star review and the positive feedback.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

VS
Veda S.
New Prague, MN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Wife
Good treatment!
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/25/2020

Good evening,

Thank you for completing our survey and the 5 star review.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

JB
Jeffrey B.
Lakeville, MN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
I can count on Burnsville Hyundai.
Work executed as expected. Easy to make an appointment, waiting area is clean with refreshments, and staff expressed a desire to be sure I was valued as a customer.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/24/2020

Jeffrey,  

We appreciate the 5 star review and the kind words.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

JC
Jackie C.
Farmington, MN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Taken care of
I felt that the advisor was looking out for me. I had a lot of unrelated questions to ask too and the adviser patiently answered my questions. I felt like I was the only one that he was serving that day , I never felt rushed.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/24/2020

Jackie,

We appreciate the 5 star review and the kind words.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

SB
Susan B.
Minneapolis, MN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Excellent Service on Every Visit
I would recommend Burnsville Hyundai for service or if you're looking for new vehicle.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/24/2020

Susan,

Thank you for the 5 star review and the kind words.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662

TG
Tammy G.
Dundas, MN
2013 Hyundai Azera
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2020 Category: Service
Quick and courteous
I have always trusted this dealership's service department . The staff are very courteous and I have never felt I am being sold on things I do not need.
MM
MICHAEL M., Service Manager from Burnsville Hyundai responded on 11/24/2020

Tammy,

Thank you very much for taking the time to complete our survey.  I am sorry that you had a hard time making the appointment.  Please let me know if i can be of help in the future.

Thanks,

Mike McGee
Service Manager
952-367-4662