Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

95 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


BW
Buddy W.
Georgia
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Buddy said that the place does good work for good prices with good service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 05/22/2019

Thanks Buddy always a pleasure working with you. 

M & T Pro-Formance Team

PP
Peter P.
Ball Ground, GA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Friendly honest staff
Staff was welcoming and professional. Plan on going back and would recommend this shop.
Rhonda L. from M&T PRO-Formance responded on 05/23/2019

Thanks Peter we appricate your business and the 5 stars too.

M & T Pro-Formance Team

CG
Cheri G.
Canton, GA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Cheri said that the place fixed her vehicle and had it back the next day.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 05/23/2019

Thank you for your business and the 5 stars we appricate you!

M & T Pro-Formance Team

JG
Jessica G.
Canton, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Spoke with Charlotte. She said she left satisfied. Honestly, the lady she was dealing with was not very nice. Someone stepped in immediately.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 05/07/2019

Charolette, I'm sorry you felt like I wasn't nice. When I miss-quoted a price to you, I explained that we order our parts through our computer program. Then I have to go back in and delete the price's out. Which I had not done yet when you called for the price. I fixed it and gave you the correct price. We appricate your business and hope you understand it was a honest mistake.

M & T Pro-Formance Team

MA
Mike A.
Waleska, GA
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Mike said the business does good work. He does have to bring his other vehicle to the business to do some computer work.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 05/07/2019

Thanks Mike we appricate your business. 

M & T Pro-Formance Team

BM
Brett M.
Canton, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Brett said the staff was kind and did good work.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 04/30/2019

Thanks, we appricate your business and your review. Hope you come back for any furture repair needs. 

M & T Pro-Formance Team

DC
Dan C.
Georgia
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Dan said the business is great.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 04/30/2019

Thanks! We appricate your business and your review. 

M & T Pro-Formance Team

JG
Jesena G.
Canton, GA
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Jesena said they are helpful.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 04/30/2019

Thank you for your business, We appricate the review...

M & T Pro-Formance Team

RH
Ray H.
Canton, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Ray said the service was great.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 04/30/2019

We appricate your business and the review. Thanks!

M & T Pro-Formance Team

HZ
Harrison Z.
Canton, GA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Harrison said the employees were helpful. They provided knowledgeable service.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 03/25/2019

Thanks for the review, we appricate your business. 

M & T Pro-Formance Team

RH
Ron H.
Canton, GA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Ron said the staff answered his questions, they were friendly, got him in and out quickly, and they were efficient.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 03/25/2019

Ron, we appricate your review. I hope if you need anything in the future you will return to us. We always back our work 100% so theres no doupts. Thanks.

M & T Pro-Formance Team

JE
Jon E.
Canton, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Unbelievable Service!
I'm here to tell you that M&T PRO-Formance is the real deal. I've had both my 2018 Shelby GT350 and my 2014 F-150 FX4 worked on by Mark & Tom and their crew. These are the most genuine and honest folks I've ever dealt with when it comes to vehicles. The patience, care and attention to detail is head and shoulders above anywhere else I've been. I'm telling you these guys are great and trust me, I won't let just anybody touch my vehicles. Then there's Rhonda, Rhonda runs the office and is an excellent communicator and has the customers best interest at all times. I highly recommend these folks, you won't be disappointed!!

Jon 316
Rhonda L. from M&T PRO-Formance responded on 02/27/2019

Thanks Jon. We are pleased that you trust us to work on your vehicles. We strive to give all our customers the best quality of work. We also enjoyed modifying your 2018 Mustang Shelby GT350 with roll bars and harnesses to get it ready for the track again! Can't wait to see what you want us to do next... 

M & T Pro-Formance Team

QN
Quoc N.
Georgia
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Quoc said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 02/27/2019

Thanks for the review. I'm glad the other shop was able to cover for their mistake. We are here if you have anymore problems. 

M & T Pro-Formance Team

SB
Shane B.
Georgia
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Shane said he likes the business. He didn't have to drive it to the faciltiy, they came and picked it up for him.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 03/25/2019

Thanks for the review. We appricate your business. 

M & T Pro-Formance Team

AJ
Anthony J.
Canton, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Anthony said Mark did a great job. He said he was really happy with his experience.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 02/27/2019

Anthony we appricate your business. Hope you will return for any automobile needs or services in the future. Thanks!

M & T Pro-Formance Team

Verified Customer
Cumming, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent Service
Excellent customer service and communication through the whole repair process!
Rhonda L. from M&T PRO-Formance responded on 02/27/2019

We are happy with our service and hope you return for services in the future...

M & T Pro-Formance Team

MF
Monty F.
Georgia
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Monty said the service was great and he appreciated the clear explanation of the process.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 02/27/2019

We try to explain everything to our customers so they know exactly what is going on with their vehicles. Hope you return for any future services. 

M & T Pro-Formance Team

BM
Bill M.
Marietta, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Bill said the staff does excellent work and did the service requested. When that didn't fix the issue they found the problem and offered the service at a discount.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 01/23/2019

Thanks Bill we appricate your review. Hope you will come back for any future maintence or repairs needed. 

M & T Pro-Formance Team

JR
Jason R.
Ball Ground, GA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Jason said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 01/18/2019

Thanks for the review Jason, we appricate your business. 

M & T Pro-Formance Team

CB
Colton B.
Canton, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Colton said the staff at this place does good work, and they are a good business.
This review was collected via phone interview by Customer Research Inc.
Rhonda L. from M&T PRO-Formance responded on 01/10/2019

Thanks for the review Colton, it was good to see you again.

M & T Pro-Formance Team

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