Mad Hatter Muffler & Brakes

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 118 Reviews )

99% Would Recommend
Latest Review 27 days ago

Reviews


PU
Paul U.
Omaha, NE
Nissan Frontier
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/09/2018 Category: Service
Paul said his vehicle is still making noise.
This review was collected via phone interview by Customer Research Inc.

II
Ibrahim I.
Omaha, NE
Chrysler Town & Country
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2018 Category: Service
Ibrahim said the same part has gone bad 3 times now, and he has to go back again.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 06/12/2018

SORRY ABOUT THE INCONVENIENCE OF THESE VISITS IBRAHIM. UNFORTUNATLY WE CANT ALWAYS CONTROL HOW THESE PARTS WILL LAST. WE'RE JUST HAPPY THAT YOU CONTINUE TO COME SEE US SO WE CAN RESOLVE THESE ISSUES. AGAIN SORRY FOR THE INCONVENIECE. 


JH
Jim H.
Omaha, NE
Toyota Sienna
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2017 Category: Service
Jim said it was a follow-up to the prior brake job. The rotors were warped. They replaced them.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 01/04/2018

We are sorry about what happened sometimes parts are defective but glad you let us take care of it for you. 


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