Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

83 Reviews

99% Would Recommend
Latest Review 8 months ago

Reviews


LS
Larry S.
Jasper, AL
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/17/2018
Avoid at all Cost
Where to begin. I had my vehicle towed to this shop 1 year ago. It was delivered to my house today with zero repairs done and I was still charged $300.00. Terrible customer service. Told repeatedly they would contact me but they never did, they lied about ordering parts that never came or were never installed, the only thing they offered in terms of customer service was to say I'm sorry but offer no way to make anything right. Repeated excuses about losing staff, unable to obtain warranties for parts, about this being a side job for the owner. In the end I was charged for a battery that wasn't installed and a vacuum leak that was never repaired and the reason for the two was for a serpentine belt. Amateur doesn't even begin to describe this operation. Its worth the tow cost to have your vehicle taken to any other repair shop in the state.

MM
Mitch M.
Murfreesboro, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017
97 Toyota Land Cruiser - New Engine
Several months ago Marks Automotive (Greg) replaced my engine for a very fair price. The truck had 290K miles but was in great shape so I elected for the new engine. Greg assured me that it would be worth it. Now six months later, it's running perfect with no problems. In addition to the great work and knowledge of Toyotas, Greg and David provided great service, and have continued to be available after the service. Greg, David, and Marks Automotive are great. I couldn't recommend them more strongly.

RW
Rick W.
Alabama
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Rick said the business does good work at a reasonable price and is owned by a personal friend of his.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Alabama
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Jerry said this business is local, and when they service his vehicle they both pick it up and drop it off. They are on time. He likes them.
This review was collected via phone interview by Customer Research Inc.

LC
Landon C.
Alabama
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Landon said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

RK
Rusty K.
Alabama
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Rusty said he had no problems with the service provided by this business and will be returning.
This review was collected via phone interview by Customer Research Inc.

JW
Jamie W.
Alabama
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Jamie said this business did a good job on his vehicle, and he likes the employees.
This review was collected via phone interview by Customer Research Inc.

BG
Blake G.
Alabama
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015 Category: Service
Blake said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Alabama
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Barbara said she likes this business, her vehicle is doing well, the owner is a good man and he gives her warranties.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Alabama
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
David said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.

DW
Danny W.
Cordova, AL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Danny said this business provided quick service.
This review was collected via phone interview by Customer Research Inc.

RF
Randy F.
Alabama
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Randy said he was satisfied with the service provided by this business. The mechanics were fast and did outstanding work. The price was very reasonable.
This review was collected via phone interview by Customer Research Inc.

CR
Chet R.
Alabama
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Chet said this business always does a good job and treats him fairly.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Jasper, AL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2015 Category: Service
Matt said he was happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

JW
Jerri W.
Alabama
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Jerri said this business always provides good service.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
Very honest with needed repairs
I have used them several times for a 2003
Honda Pilot and have been completely satsified with all estimates, repairs performed and final bill with each visit. They have kept my Pilot in excellent
mechanical shape.

TB
Teresa B.
Alabama
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015 Category: Service
Teresa said she has been to the business several times and the service has always been excellent. She really likes the owner's work.
This review was collected via phone interview by Customer Research Inc.

DF
Dowell F.
Alabama
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015 Category: Service
Dowell said this business does good work. They will do good work on anything he takes to them.
This review was collected via phone interview by Customer Research Inc.

CW
Cory W.
Alabama
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015 Category: Service
Cory said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

DH
DONNA H.
Double Springs, AL
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015
Great service
Great service, treated me like family

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