Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

32 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JT
Jack T.
Kirkland, WA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jack said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JP
Jillian P.
Kirkland, WA
Volvo V50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jillian said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Bothell, WA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
George said his experience was comfortable and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Kirkland, WA
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jeremy said the business got him in same day. They got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Seattle, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Chris said that he has been working with the place a long time, they do good work quickly and really take the time to explain services and repairs completely.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Tacoma, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Anthony said they were easy to schedule with and they finished before they said they would.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Bothell, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Craig said the staff did what they said they would do, for the price they said they would do it for.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Bothell, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mark said the business didn't make him wait long. They fixed everything quickly and correctly and it didn't cost too much.
This review was collected via phone interview by Customer Research Inc.

JB
Janet B.
Bothell, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great Auto Mechanic
I have been a client of Mark's Japanese Auto for about 20 years now. The service has been consistently excellent. They have provided professional, friendly, efficient high quality service at what I consider a very fair price point. And perhaps most importantly I find them to be trustworthy.

LJ
Linda J.
Kirkland, WA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Linda said the business did a good job. They took good care of her vehicle and are honest with their estimates. Chris at the front desk is always nice when she speaks with him. Her only problem is that they are open only on the weekdays, so if they started having Saturday hours it would be really convenient to her.
This review was collected via phone interview by Customer Research Inc.

TP
Teresa P.
Kirkland, WA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Teresa said the staff were very accommodating to her schedule, they had her vehicle ready when they said it would be and they were very nice.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Kirkland, WA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Linda. She said she was very pleased with the service. Chris was very pleasant, and she appreciated the way he handled her transaction. It was wonderful.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Redmond, WA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Robert said he was satisfied with the service but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

MM
Martin M.
Washington
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Martin said the business felt like home but in a more professional sense.
This review was collected via phone interview by Customer Research Inc.

DC
Derik C.
Issaquah, WA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Derik said the business did a really good job. They listened to his opinions and thoughts. They didn't try and pressure him for more work.
This review was collected via phone interview by Customer Research Inc.

CL
Carolyn L.
Redmond, WA
Mercedes-Benz ML430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Carolyn said the staff were really helpful, and the price was the same as the quote given.
This review was collected via phone interview by Customer Research Inc.

NJ
Nathan J.
Bothell, WA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Nathan said the service was awesome.
This review was collected via phone interview by Customer Research Inc.

RH
Rebecca H.
Seattle, WA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Rebecca said the staff was great and did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LD
Lakshmi D.
Bothell, WA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lakshmi said the business was very excellent. The employees are cordial and they listen carefully to what she has to say. They never try to up sell.
This review was collected via phone interview by Customer Research Inc.

HC
Henry C.
Kirkland, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Henry said the business fixed his vehicle's issue. They were polite and courteous.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 32 in total