Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

42 Reviews

98% Would Recommend
Latest Review 22 days ago

Reviews


KC
Kyle C.
Redmond, WA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Kyle said everything works fine and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
Kirkland, WA
Acura Integra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Ryan said the service was good at the business. However, the price was a little expensive.
This review was collected via phone interview by Customer Research Inc.

RK
Reshma K.
Kirkland, WA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Reshma said the staff was very helpful. They were forthcoming and very informative.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Ravensdale, WA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Doug said the staff at this business were friendly, the service was fast with reasonable prices.
This review was collected via phone interview by Customer Research Inc.

KA
Ken a.
Kirkland, WA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Ken said the staff was helpful, friendly, and competent.
This review was collected via phone interview by Customer Research Inc.

JM
Jamal M.
Kirkland, WA
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2018 Category: Service
Jamal said he was not happy with the whole process and they gouged him on the price. No one told him that this business was going to shut down for the 4 days before the labor day holiday. Their parts are overpriced. They charge triple or quadruple for their parts versus what he could get them for at Oreilly's. In addition, when he brought his own parts, they increased the price of their labor. However, he liked the people who work there and felt like he was able to work with South, one of the mechanics.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Kirkland, WA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Chris said the employees were nice. They provided good service.
This review was collected via phone interview by Customer Research Inc.

NS
Nageswarara S.
Bothell, WA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Nageswarara said this business had service that was good.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Kirkland, WA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Lisa said the service at this business was good, but they are kind of pricey.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Woodinville, WA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Mike said the staff provided good service.. It was quick and reliable.
This review was collected via phone interview by Customer Research Inc.

JT
Jack T.
Kirkland, WA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jack said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JP
Jillian P.
Kirkland, WA
Volvo V50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jillian said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Bothell, WA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
George said his experience was comfortable and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Kirkland, WA
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jeremy said the business got him in same day. They got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Seattle, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Chris said that he has been working with the place a long time, they do good work quickly and really take the time to explain services and repairs completely.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Tacoma, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Anthony said they were easy to schedule with and they finished before they said they would.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Bothell, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Craig said the staff did what they said they would do, for the price they said they would do it for.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Bothell, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mark said the business didn't make him wait long. They fixed everything quickly and correctly and it didn't cost too much.
This review was collected via phone interview by Customer Research Inc.

JB
Janet B.
Bothell, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great Auto Mechanic
I have been a client of Mark's Japanese Auto for about 20 years now. The service has been consistently excellent. They have provided professional, friendly, efficient high quality service at what I consider a very fair price point. And perhaps most importantly I find them to be trustworthy.

LJ
Linda J.
Kirkland, WA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Linda said the business did a good job. They took good care of her vehicle and are honest with their estimates. Chris at the front desk is always nice when she speaks with him. Her only problem is that they are open only on the weekdays, so if they started having Saturday hours it would be really convenient to her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 42 in total