Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

91 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


DH
Dale H.
Bothell, WA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Dale said that he has been doing business with them for years. They are personable and Dale appreciates them.
This review was collected via phone interview by Customer Research Inc.

AV
Andrew V.
Kirkland, WA
Subaru WRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Andrew said the mechanic was really helpful and personable, and he did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
BOTHELL, WA
Honda Civic del Sol
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Ryan said the employees got him in fast and fixed the problem. He likes that the mechanics treat him well.
This review was collected via phone interview by Customer Research Inc.

JR
Jordan R.
Woodinville, WA
Honda Accord Wgn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Jordan said the staff treat him well and they get the job done at a fair price. He also stated that they did a great job and he appreciates what they do.
This review was collected via phone interview by Customer Research Inc.

HG
Hannah G.
Kirkland, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Hannah said it was easy to get an appointment and the service was quick.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Kirkland, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
William said initially the issue with his vehicle was diagnosed as one thing but ended up being something else. He stated there may be room for improvement.
This review was collected via phone interview by Customer Research Inc.

KK
Kate K.
Kirkland, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Spoke with John. He said the business is very accommodating and they do an excellent personalized job.
This review was collected via phone interview by Customer Research Inc.

JM
Johnathan M.
Bothell, WA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Johnathan said the staff was nice and the service was good.
This review was collected via phone interview by Customer Research Inc.

GG
Grant G.
Kenmore, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Grant said he was happy with the service he received from the staff. They completed the vehicle repair in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Washington
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Samantha said the price was fair for the service. The business got her in quickly and completed the service in a day.
This review was collected via phone interview by Customer Research Inc.

S
Dianne S.
Kirkland, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Dianne said the service provided by this business was great . She also said she doesn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
Kirkland, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Stephen said that he got good and fast customer service. They were very prompt with the service that they were able to give.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Kirkland, WA
Mercedes-Benz C300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2019 Category: Service
Mark said there was some damage to the steering wheel.
This review was collected via phone interview by Customer Research Inc.

EE
Erica E.
Bellevue, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Erica said the service was good, however a little pricey.
This review was collected via phone interview by Customer Research Inc.

AR
April R.
Kirkland, WA
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Great
Always great service at a faie price

SR
Sergiu R.
Kenmore, WA
Audi A3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Sergiu said this business did not solve all of his problems.
This review was collected via phone interview by Customer Research Inc.

VK
Vasant K.
Kirkland, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019
Nissan Sentra
I've been going to Mark's for 10 years for both my Nissan and my Volvo. They are competent and reliable

S
Joe S.
Kirkland, WA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Joe said he has been taking his vehicle to the business for several years and has never had any issues.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Bellevue, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Amy said the staff at this business was really nice, and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

LS
Lue S.
Kirkland, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019
Reliable service
I have had no problems with Marks J-E service for both of my cars.
I have been using them for more than 10 years.

Displaying Review 1 - 20 of 91 in total