Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

76 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


SR
Sergiu R.
Kenmore, WA
Audi A3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Sergiu said this business did not solve all of his problems.
This review was collected via phone interview by Customer Research Inc.

VK
Vasant K.
Kirkland, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019
Nissan Sentra
I've been going to Mark's for 10 years for both my Nissan and my Volvo. They are competent and reliable

S
Joe S.
Kirkland, WA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Joe said he has been taking his vehicle to the business for several years and has never had any issues.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Bellevue, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Amy said the staff at this business was really nice, and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

LS
Lue S.
Kirkland, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019
Reliable service
I have had no problems with Marks J-E service for both of my cars.
I have been using them for more than 10 years.

RK
Ravi K.
Kirkland, WA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Spoke with Rajani. She said that she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

GG
Grant G.
Kenmore, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Grant said the service was convenient. The business had the machine to figure out the sensor that was going out.
This review was collected via phone interview by Customer Research Inc.

VF
Victor F.
Woodinville, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Victor said the service could have been done faster.
This review was collected via phone interview by Customer Research Inc.

JG
Jesse G.
Kirkland, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jesse said they are always great. They replaced a light bulb that's usually very expensive. It was done for free. He always recommends this business. He stated he has always been happy for many, many years with this place.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara and Murry S.
Kirkland, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
30,000 mi check
We take both of our Subaru’s to Mark’s Japanese Auto in Kirkland. Work is always completed on time and the cars run great. We have been customers for over 20 years. We take our cars in for all servicing & oil changes.

EO
Eric O.
Kirkland, WA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Eric said the staff took care of business and provided in and out service.
This review was collected via phone interview by Customer Research Inc.

KK
Kate K.
Kirkland, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Kate said the staff was able to diagnose and fix her vehicle when no one else could, and it is running good now.
This review was collected via phone interview by Customer Research Inc.

PD
Piper D.
Kirkland, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Piper said the staff communicated well and they are very friendly
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Kirkland, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Andrew said the business was very speedy and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

TN
Tony N.
Kirkland, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Tony said the customer service was great and it was a job done well
This review was collected via phone interview by Customer Research Inc.

WM
Walt M.
Woodinville, WA
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Walt said they did a great job
This review was collected via phone interview by Customer Research Inc.

BT
Bryan T.
Bothell, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Bryan said they are fast, worked on his schedule, they were nice, and the job was done in 20 minutes.
This review was collected via phone interview by Customer Research Inc.

JB
Janet B.
Bothell, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Reliable and Trustworthy at very fair pricepoint
Mark Japanese-European Auto has been my auto mechanic for somewhere around 20 years now. Over the years they have serviced my Lexus SC300, Mercedes CLK350 and now BMW X3. They have delivered excellent maintenance service as well as troubleshooting and repair services consistently over those 20 years always with very reasonable pricing. They know who I am when I walk in the door. They have my trust. They have never let me down in any regard.

AD
Andrew D.
Bellevue, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Andrew said they have always been great.
This review was collected via phone interview by Customer Research Inc.

HC
Henry C.
Kirkland, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Henry said they do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 76 in total