Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

85 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


KK
Kate K.
Kirkland, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Spoke with John. He said the business is very accommodating and they do an excellent personalized job.
This review was collected via phone interview by Customer Research Inc.

JM
Johnathan M.
Bothell, WA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Johnathan said the staff was nice and the service was good.
This review was collected via phone interview by Customer Research Inc.

GG
Grant G.
Kenmore, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Grant said he was happy with the service he received from the staff. They completed the vehicle repair in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Washington
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Samantha said the price was fair for the service. The business got her in quickly and completed the service in a day.
This review was collected via phone interview by Customer Research Inc.

S
Dianne S.
Kirkland, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Dianne said the service provided by this business was great . She also said she doesn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
Kirkland, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Stephen said that he got good and fast customer service. They were very prompt with the service that they were able to give.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Kirkland, WA
Mercedes-Benz C300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2019 Category: Service
Mark said there was some damage to the steering wheel.
This review was collected via phone interview by Customer Research Inc.

EE
Erica E.
Bellevue, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Erica said the service was good, however a little pricey.
This review was collected via phone interview by Customer Research Inc.

AR
April R.
Kirkland, WA
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Great
Always great service at a faie price

SR
Sergiu R.
Kenmore, WA
Audi A3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Sergiu said this business did not solve all of his problems.
This review was collected via phone interview by Customer Research Inc.

VK
Vasant K.
Kirkland, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019
Nissan Sentra
I've been going to Mark's for 10 years for both my Nissan and my Volvo. They are competent and reliable

S
Joe S.
Kirkland, WA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Joe said he has been taking his vehicle to the business for several years and has never had any issues.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Bellevue, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Amy said the staff at this business was really nice, and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

LS
Lue S.
Kirkland, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019
Reliable service
I have had no problems with Marks J-E service for both of my cars.
I have been using them for more than 10 years.

RK
Ravi K.
Kirkland, WA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Spoke with Rajani. She said that she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

GG
Grant G.
Kenmore, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Grant said the service was convenient. The business had the machine to figure out the sensor that was going out.
This review was collected via phone interview by Customer Research Inc.

VF
Victor F.
Woodinville, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Victor said the service could have been done faster.
This review was collected via phone interview by Customer Research Inc.

JG
Jesse G.
Kirkland, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jesse said they are always great. They replaced a light bulb that's usually very expensive. It was done for free. He always recommends this business. He stated he has always been happy for many, many years with this place.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara and Murry S.
Kirkland, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
30,000 mi check
We take both of our Subaru’s to Mark’s Japanese Auto in Kirkland. Work is always completed on time and the cars run great. We have been customers for over 20 years. We take our cars in for all servicing & oil changes.

EO
Eric O.
Kirkland, WA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Eric said the staff took care of business and provided in and out service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 85 in total