Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

518 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
79% Business Response
Latest Review 27 days ago

Reviews


JG
Jose G.
North Charleston, SC
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Jose said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SE
Sophie E.
North Charleston, SC
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Sophie said everything went very well. They were good.
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Moncks Corner, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Superior Service
Awesome customer service and knowledgeable staff.
Mark W. from Mark's Super Service Center responded on 01/16/2019

Bruce we thank you very much for your comments. YOur review was "awesome"


GB
GENISE B.
North Charleston, SC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Oil Change
They are quick, very kind & always give me my car back in better condition.
Mark W. from Mark's Super Service Center responded on 12/28/2018

Thank you for your comments. We appreciate your business. Happy New Year


GA
George A.
North Charleston, SC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
George said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 01/16/2019

Thank you very much for your recommendation


RS
Ramond S.
North Charleston, SC
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/14/2018 Category: Service
Ramond said the business needs to employ mechanics that can drive stick shift and automatic. His clutch is messed up because of the mechanic did not know how.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 12/28/2018

I see you came in for an oil change which required us to drive your vehicle about 20 yards and onto the drive on lift. If you feel we damaged your clutch, please feel free to contact us. Thank you


ML
Michelle L.
Summerville, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
No better, no matter where you go...
I have been doing business with Mark's for a long time. They are the best. They care and they are knowledgeable. Won't go anywhere else. They have totally earned my business.
Mark W. from Mark's Super Service Center responded on 12/05/2018

We cannot thank you enough, Michelle for your comments. Great customers like you make coming to work a pleasure. Happy Holidays to you and yours


KF
Kevin F.
Charleston Afb, SC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Kevin said the business is really quick with service.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 12/05/2018

Thank you very much, Kevin. Happy Holidays


JG
Janelle G.
Moncks Corner, SC
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Very nice people and great service!
This was my 1st time Coming to mark's super center. They were very nice to be and I had fast service.
Mark W. from Mark's Super Service Center responded on 11/20/2018

Thank you, Janelle. We hope to see you again in the future


SH
Sam H.
Mount Pleasant, SC
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Simply the Best!
The Best for regular car maintenance and repairs! They have taken great care of my 4 cars for years.
Mark W. from Mark's Super Service Center responded on 11/20/2018

Sam it is always a pleasure to see you. We are glad you make that ride from Mt. Pleasant to North Charleston for an oil change.


CM
Christian M.
Tucson, AZ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Christian said that he was a walk in and that the business was pretty fast.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 11/20/2018

Alwasy on a "walk in" basis. We manage to get everyone in and still provide great service


ST
Susie T.
North Charleston, SC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
New Tires
You guys are awesome & entertaining!!!
Mark W. from Mark's Super Service Center responded on 11/20/2018

Thank you very much, we are here daily with 2 shows on Thursdays


BL
Benjamin L.
North Charleston, SC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Benjamin said the people were all very friendly. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 11/20/2018

Thank you Benjamin. We value your opinion and appreciate your business


CW
Carol W.
South Carolina
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Carol said the business took two hours longer than expected. The employee turned off her service light so now she has to go to another facility to get that check engine light back on. Her vehicle still has problems, but she will still use and recommend the place.
This review was collected via phone interview by Customer Research Inc.

JA
Joshua A.
North Charleston, SC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Joshua said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
North Charleston, SC
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Fast service and great recommendations
The staff was excellent!! They greeted me and provided insightful information regarding the service history of my vehicle !! They also recognized some items that I failed to see and their recommendations were really appreciated! Thanks again for years of trusted service!!

EM
Eddie M.
Cottageville, SC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Eddie said Teno got him in and out. He did a great job.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 10/29/2018

Thank you Eddie, for your comments and your business


CB
Carolyn B.
North Charleston, SC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Carolyn said she's been receiving good service for the past few years.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 10/29/2018

We appreciate your continued business


RG
Ryan G.
North Charleston, SC
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Ryan said the service was good and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 10/23/2018

Thank you Ryan, we appreciate your recommendations


MT
Michael T.
North Charleston, SC
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Michael said the staff has always done good work for him.
This review was collected via phone interview by Customer Research Inc.
Mark W. from Mark's Super Service Center responded on 10/23/2018

Thank you Michael for responding to our survey