Mark's Super Service Center

I am sorry you feel we are overpriced. When I reviewed your invoice, I see we charged you 1 hour of labor to perform a compression test and cylinder leakdown test. Normally this charge would be 1.8 hours. We also diagnosed your mis-fire at no charge. we charged 1.3 hours to replace the spark plugs and wires, which is standard labor pricing. We also charged approx. 10% under list price for the parts. When we discussed the charges, before the repair, there was no mention of our charges being high. I am sure your vehicle is now running properly and we do appreciate having the opportunity to assist you.

Ken, I am sorry we did not get to your vehicle in the time allotted. We work on a first come first serve basis, not by appointment. I understand you were told the service would take about 1 hour, but you were not given a wait time on how long it would be to get your vehicle into the shop to perform the service. I hope we have the opportunity to earn your business in the future

Always good to see you, Mark. Thank you very much

Thank you very much for your comments. We appreciate your business

Thank you, Kara. We value your business

Thank you for your business

We very much appreciate your buisness and referrals

Thank you very much, Lacie. We hope to see you again in the future

Thank you Michael and welcome to our "family"

Thank you very much, we appreciate your business and are very happy you are comfortable doing business with us.

Thank you Terry. We are gad you had a good experience.

I am sorry it took awhile to get your service completed. We strive to have it done in 30 minutes or less. We will try harder next time. Thank you for your comments

Thank you, Javier. We value your business.

Always good to see you, Dan. Thank you for your continued business.

Thank you very much for your business and your comments.

Thank you for your response, Chris. We appreciate your business

We are sorry we couldn't complete the repair on the 1st visit and appreciate the opportunity on the 2nd visit. We hope everything is to your satisfaction.

Thank you so much, Clint. I am very happy we were able to help you out. Come back and see us when you're in town

Thank you for your comments. We are sorry you had to wait a bit. I hope it wasn't an inconvienence