Mark's Super Service Center

Thank you Eddie, for your comments and your business

We appreciate your continued business

Thank you Ryan, we appreciate your recommendations

Thank you Michael for responding to our survey

Your continued patronage is greatly appreciated. Thank you very much

Pedro, we always appreciate your business. Thank you for the referrals

Thank you very much, Bill. We value your opinion and appreciate your business

Thank you for responding to our survery. We appreciate your business

So glad we could help, Lainney

Thank you very much for your business. We appreciate your comments

I am sorry you feel we are overpriced. When I reviewed your invoice, I see we charged you 1 hour of labor to perform a compression test and cylinder leakdown test. Normally this charge would be 1.8 hours. We also diagnosed your mis-fire at no charge. we charged 1.3 hours to replace the spark plugs and wires, which is standard labor pricing. We also charged approx. 10% under list price for the parts. When we discussed the charges, before the repair, there was no mention of our charges being high. I am sure your vehicle is now running properly and we do appreciate having the opportunity to assist you.

Ken, I am sorry we did not get to your vehicle in the time allotted. We work on a first come first serve basis, not by appointment. I understand you were told the service would take about 1 hour, but you were not given a wait time on how long it would be to get your vehicle into the shop to perform the service. I hope we have the opportunity to earn your business in the future

Always good to see you, Mark. Thank you very much

Thank you very much for your comments. We appreciate your business