97% Would Recommend
Latest Review 2 days ago
Laura C. on 04/24/2018
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Spoke with Jesse. He said the employees did a great job.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/02/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 04/24/2018

Thanks, Laura and Jesse

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Bill E. on 04/21/2018
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Bill said he really liked going to the business. Everything was perfect and he was happy with the results.
Vehicle: Lexus RX 450h
Category: Service
Service Date: 04/20/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 04/23/2018

Thanks, Bill. We try

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Marty K., CEO at Marty's Motors responded on 04/24/2018

Thanks, Bill.  We try. And thanks for coming in

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
NANCY S. on 04/19/2018
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"Scheduled maintence"
Friendly and efficient, I know that everything has been done correctly and that my car is in good working order.
Vehicle: Toyota Yaris
Service Date: 04/18/2018
Review Created: 04/19/2018 06:59 AM
Marty K., CEO at Marty's Motors responded on 04/19/2018

Thanks for the kind words, Nancy.  That is always our goal

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
MARCIA B. on 04/17/2018
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"Always ready to handle my problems"
I found out at night I had a headlight out. The next day was very busy but that fit me in when I had a the time.
Vehicle: Chevrolet Sonic
Service Date: 04/16/2018
Review Created: 04/17/2018 09:17 PM
Marty K., CEO at Marty's Motors responded on 04/18/2018

Thanks, Marcia.  Our goal is always to take care of our clients

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Hector M. on 04/17/2018
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Hector said the business did a great job.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 03/22/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 04/18/2018

Thank You, Hector

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Craig B. on 04/16/2018
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Craig said the staff did everything he wanted them to do and at a good price. The service was timely.
Vehicle: Nissan Rogue
Category: Service
Service Date: 04/06/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 04/16/2018

Thanks Craig.  Customer satisfaction is always our goal

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Malcom B. on 04/16/2018
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Malcom said he was very pleased and he has gotten many years of good service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/19/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 04/16/2018

Thanks Malcolm.  Good service is always our goal

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
JEAN/GARY P. on 04/13/2018
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"Great Responsiveness"
I needed to get an oil change before a trip out of town. Called Marty and he worked me in that morning. Did the job quickly and well. Found a dead tail light bulb and replaced it too. Got me on the road the next am without any problem!
Vehicle: Toyota Prius
Service Date: 03/16/2018
Review Created: 04/13/2018 08:04 PM
Marty K., CEO at Marty's Motors responded on 04/16/2018

Always our pleasure, Gary and Jean

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
ELIZABETH R. on 04/13/2018
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"VERY RESPONSIVE"
Marty's was real fast in getting my car checked out. Good customer service.
Vehicle: Honda Civic
Service Date: 04/13/2018
Review Created: 04/13/2018 07:57 PM
Herman H. on 04/04/2018
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"Fair price "
Treat you with respect. had no comebacks. They do my Benz, and my wifes
Review Created: 04/04/2018 01:40 PM
Marty K., CEO at Marty's Motors responded on 04/05/2018

Thanks, Herman.  We will continue to do our best

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Rita S. on 03/22/2018
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Rita said the staff were wonderful and experienced. She had no problems with her service.
Vehicle: Mercedes-Benz 300D
Category: Service
Service Date: 03/08/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/22/2018

Thank You, Rita.  That's always our goal

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Juan S. on 03/22/2018
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Juan said the business provided great service.
Vehicle: Honda Civic
Category: Service
Service Date: 02/27/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/22/2018

Thank You, Juan

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Robert S. on 03/19/2018
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Robert said the price was expensive, and the belt still squeaks.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 02/23/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/20/2018

Robert, as I explained to you, it isn't the belt that is squeeking, but your ABS unit, which due to its cost, you chose not to replace.  We charged you $78 to fully inspect your brake system and diagnose your problem.  That seems very fair to me.

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Marty K., CEO at Marty's Motors responded on 03/20/2018

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Saeideh S. on 03/19/2018
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Saeideh said the business was very honest and clear. They explained everything very thoroughly to her. She really appreciates all that they did.
Vehicle: Volvo V70
Category: Service
Service Date: 03/08/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/20/2018

Thank You, Saeudeh

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Andrew B. on 03/13/2018
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Andrew said the business gives good information, and he hopes they keep up the good work.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/02/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/14/2018

Thank You, Andrew

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Connie T. on 03/07/2018
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Connie said the staff are always respectful and the business provides great service.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/02/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 03/09/2018

Thanks, Connie.  We do try.

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
LESLIE F. on 03/01/2018
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"Always a great experience"
I always appreciate the way Marty's only does the work needed for my car to run in top shape.
Vehicle: Toyota Corolla
Service Date: 02/27/2018
Review Created: 03/01/2018 10:31 AM
Anne W. on 02/24/2018
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Anne said she didn't find the staff as accommodating and friendly as she would have liked. She stated she felt like she was a bother when she was asking questions about the time frame and finding a time that would work for her. Their system wasn't working, regarding the exact amount she owed. She was overcharged, but they did change it to the proper amount after she mentioned it was the wrong amount from the coupon. It would be more helpful if they would be more friendly and accommodating or be able to offer suggestions on how to find a time that would work better with how long the service would take.
Vehicle: Ford Fiesta
Category: Service
Service Date: 02/20/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO at Marty's Motors responded on 02/27/2018

Thank You for your input Anne.  I think you will be happier at another shop

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
DEAN S. on 02/22/2018
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"Positive Experience"
I usually feel Marty's is trustworthy not ripping me off, and this visit was an example of that. Although the cost for a sensor and labor seemed high, it had to be done as was revealed by a check engine code, and I was glad the 28 point inspection didn't yield other work that was needed. I am a regular Marty's customer which means I feel I am keeping my car up with routine maintenance, and doubtless this contributed to that fact. I also appreciate the fact that Marty's will shuttle me to and from BART, that is a great touch of customer service.
Vehicle: Subaru Outback
Service Date: 02/21/2018
Review Created: 02/22/2018 10:59 PM
ELIZABETH R. on 02/20/2018
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"A little pricy -- excellent service"
Appear to be honest. Very accomodating.
Vehicle: Honda Civic
Service Date: 02/19/2018
Review Created: 02/20/2018 08:17 PM
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