ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago
Donnie M. on 12/17/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Donnie said this business said it would take one hour, but it took three hours for an oil change. He will not be coming back unless it is an emergency.
Vehicle: Scion tC
Category: Service
Service Date: 12/03/2015
Review Created: 12/17/2015
This review was collected via phone interview by Customer Research Inc.
Manuel B. on 03/26/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Manuel said his experience went fine. He said said he found an advertisement in the Penny Saver and needed his front brakes done, so he got them done here. They advertised for $80, which they used to lure him in, and then in addition he had to pay parts and labor. This was deceiving because they should put more information in their specials with the details involved. As far as getting the job done and their service he had no complaints. He got there and they were ready to take him in.
Vehicle: Kia Sedona
Category: Service
Service Date: 03/21/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
YAZ H. at Master Car Care responded on 04/06/2015

Our advertisement is very clear...we do have a  brake special for 79.95 for cars.  Manuel has a 2010 KIA sedona van, not a car.  Manuel calls our facility and told us over the the phone what kind of car he has and how much for a brake job.  Our staff gave him a price and he was shocked of how could the price was.  He then tells us I have been shopping arround all day and this  is the best price he has gotten.  Manuel rushed in to our business and had the work done  and was still surprised how good our service and price is and thanked us.  We have a marking team that shops arround for other competiors and we know we have the best prices in town.  We do not try to lure any body in, OUR ADVERTIMENT is very self explanatory.

Displaying all 2 Review