Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

500 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 13 days ago

Reviews


DM
Donnie M.
Riverside, CA
Scion tC
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/17/2015 Category: Service
Donnie said this business said it would take one hour, but it took three hours for an oil change. He will not be coming back unless it is an emergency.
This review was collected via phone interview by Customer Research Inc.

MB
Manuel B.
Riverside, CA
Kia Sedona
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/26/2015 Category: Service
Manuel said his experience went fine. He said said he found an advertisement in the Penny Saver and needed his front brakes done, so he got them done here. They advertised for $80, which they used to lure him in, and then in addition he had to pay parts and labor. This was deceiving because they should put more information in their specials with the details involved. As far as getting the job done and their service he had no complaints. He got there and they were ready to take him in.
This review was collected via phone interview by Customer Research Inc.
YAZ H. from Master Car Care responded on 04/06/2015

Our advertisement is very clear...we do have a  brake special for 79.95 for cars.  Manuel has a 2010 KIA sedona van, not a car.  Manuel calls our facility and told us over the the phone what kind of car he has and how much for a brake job.  Our staff gave him a price and he was shocked of how could the price was.  He then tells us I have been shopping arround all day and this  is the best price he has gotten.  Manuel rushed in to our business and had the work done  and was still surprised how good our service and price is and thanked us.  We have a marking team that shops arround for other competiors and we know we have the best prices in town.  We do not try to lure any body in, OUR ADVERTIMENT is very self explanatory.