ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago
Veronica G. on 11/09/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Veronica said the business told her the service would take an hour and it took 3.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Carol W. on 10/24/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Carol said this business had no water, no creamer, and the television didn't work.
Vehicle: Scion xB
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Sayed S. on 12/30/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Sayed said he would not recommend this business for service.
Vehicle: Dodge Caliber
Category: Service
Service Date: 12/26/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Kim A. on 07/26/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Break Repair"
This is the second time I've used your services and it's very professional and accommodating to my schedule. Although it was a good experience I'm not really happy that since I had my brakes fixed they are now squeaking where they weren't before period
Vehicle: Chevrolet S10 Pickup
Service Date: 07/20/2016
Review Created: 07/26/2016 02:53 PM
Elmer A. on 05/17/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Elmer said this business took a long time to finish the repairs on his vehicle because when they received the parts that day there was a missing a spark plug which caused an even longer delay. He would recommend this facility still, but not as highly as he would other places.
Vehicle: Nissan Frontier
Category: Service
Service Date: 05/14/2016
Review Created: 05/17/2016
This review was collected via phone interview by Customer Research Inc.
Ernie H. on 03/12/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ernie said he would recommend the business but they should be more thorough when explaining what services were performed.
Vehicle: Honda Civic
Category: Service
Service Date: 03/05/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
RUBEN C. on 12/20/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Car had a slight rough idle. 1 spark plug tube had oil in it which would cause rough idle."
Had Tube seals (4)and valve cover gasket and exhaust seals (4) replaced. Had front end alignment done also. The idle is still rough. Don't know what else it could be. thanks for the help. Merry xmas.
Vehicle: Chrysler PT Cruiser
Service Date: 12/14/2015
Review Created: 12/20/2015 10:51 PM
Tom R. on 06/27/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tom said this business is very nice and good however he was a little disappointed when he found the fluids were low.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/15/2015
Review Created: 06/27/2015
This review was collected via phone interview by Customer Research Inc.
Jason Z. on 05/26/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jason said this business forgot to place a circle part for the alignment and they accidentally drained the oil and charged him extra for the oil.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/20/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
Wade N. on 11/12/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Wade said this business is pretty good. He mentioned the personnel seemed as though they were having a bad day that particular day.
Vehicle: Ford Escape
Category: Service
Service Date: 10/21/2014
Review Created: 11/12/2014
This review was collected via phone interview by Customer Research Inc.
David R. on 10/10/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
David said when he was leaving the business he saw his spark plug wires hanging out. He would not recommend them to others for the reasons mentioned.
Vehicle: Honda Accord
Category: Service
Service Date: 10/07/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Joseph A. on 08/19/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Joseph said the owner was not very polite. He said he felt they charged him too much for a tune up. He probably would not go back for a tune up, but he would go back to get his brakes done. They did a good job aligning his vehicle.
Vehicle: Ford Focus
Category: Service
Service Date: 08/15/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
YAZ H. at Master Car Care responded on 08/26/2014

I am sorry Mr Joseph, we don't show that you had a tune up done with us all we show is you had a four wheel alignment.  maybe you got us mistaken with someone else.

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