Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

493 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago

Reviews


VG
Veronica G.
Riverside, CA
Chevrolet Classic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2017 Category: Service
Veronica said the business told her the service would take an hour and it took 3.
This review was collected via phone interview by Customer Research Inc.

CW
Carol W.
Riverside, CA
Scion xB
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/24/2017 Category: Service
Carol said this business had no water, no creamer, and the television didn't work.
This review was collected via phone interview by Customer Research Inc.

SS
Sayed S.
Riverside, CA
Dodge Caliber
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/30/2016 Category: Service
Sayed said he would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KA
Kim A.
Riverside, CA
Chevrolet S10 Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2016
Break Repair
This is the second time I've used your services and it's very professional and accommodating to my schedule. Although it was a good experience I'm not really happy that since I had my brakes fixed they are now squeaking where they weren't before period

EA
Elmer A.
California
Nissan Frontier
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2016 Category: Service
Elmer said this business took a long time to finish the repairs on his vehicle because when they received the parts that day there was a missing a spark plug which caused an even longer delay. He would recommend this facility still, but not as highly as he would other places.
This review was collected via phone interview by Customer Research Inc.

EH
Ernie H.
San Bernardino, CA
Honda Civic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/12/2016 Category: Service
Ernie said he would recommend the business but they should be more thorough when explaining what services were performed.
This review was collected via phone interview by Customer Research Inc.

RC
RUBEN C.
Riverside, CA
Chrysler PT Cruiser
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2015
Car had a slight rough idle. 1 spark plug tube had oil in it which would cause rough idle.
Had Tube seals (4)and valve cover gasket and exhaust seals (4) replaced. Had front end alignment done also. The idle is still rough. Don't know what else it could be. thanks for the help. Merry xmas.

TR
Tom R.
Riverside, CA
Chrysler Town
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2015 Category: Service
Tom said this business is very nice and good however he was a little disappointed when he found the fluids were low.
This review was collected via phone interview by Customer Research Inc.

JZ
Jason Z.
Corona, CA
Ford Mustang
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/26/2015 Category: Service
Jason said this business forgot to place a circle part for the alignment and they accidentally drained the oil and charged him extra for the oil.
This review was collected via phone interview by Customer Research Inc.

WN
Wade N.
Riverside, CA
Ford Escape
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2014 Category: Service
Wade said this business is pretty good. He mentioned the personnel seemed as though they were having a bad day that particular day.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Riverside, CA
Honda Accord
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2014 Category: Service
David said when he was leaving the business he saw his spark plug wires hanging out. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

JA
Joseph A.
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2014 Category: Service
Joseph said the owner was not very polite. He said he felt they charged him too much for a tune up. He probably would not go back for a tune up, but he would go back to get his brakes done. They did a good job aligning his vehicle.
This review was collected via phone interview by Customer Research Inc.
YAZ H. from Master Car Care responded on 08/26/2014

I am sorry Mr Joseph, we don't show that you had a tune up done with us all we show is you had a four wheel alignment.  maybe you got us mistaken with someone else.